Panasonic KX-TDA50 Features Manual page 118

1.15 Optional Device Features
period (DISA Second Digit Time for Automated Attendant), DISA AA service will be bypassed because the
PBX will assume the caller is trying to access a specific feature.
[Programming Example: DISA OGM Setting]
Each DISA OGM can be assigned a floating extension number, a destination for each DISA AA number,
and the OGM number of the OGM played when the called destination is busy or in Do Not Disturb (DND)
mode.
Floating
OGM No.
Extn.
No.
01 300
02 301
→ Outgoing Message (OGM) Floating Extension Number [730]
*1
DISA Intercept Routing—No Dial
If the caller fails to dial any digits within a preprogrammed time period (DISA First Digit Time for Routing to
Operator When No Dial) following the OGM, the call is redirected to an operator extension.
DISA Intercept Routing—Busy/DND
If the destination of a DISA call is in DND mode or is busy (and has not set Call Waiting or FWD), the call
will be redirected to an idle extension in the destination's idle extension hunting group. (→ 1.2.1 Idle
Extension Hunting) If no extension in the group is available, or if the destination of the DISA call is not a
member of an idle extension hunting group, the call will be handled in one of the following ways, according
to system programming:
a)
Busy Tone: The caller hears a busy tone.
b)
Intercept Routing: The call will be routed to the Intercept Routing—Busy/DND destination
assigned for the extension.
c)
OGM: An OGM used only for when the destination is busy or DND can be played for the caller.
("The party you called is unavailable...")
DISA Intercept Routing—No Answer
If the destination of a DISA call does not answer the call within a preprogrammed time period (DISA
Intercept time) (→ DISA Intercept Time [211]), the call will be redirected to the preprogrammed intercept
destination. (→ 1.1.1.4 Intercept Routing)
If the intercept destination does not answer the call within a preprogrammed time period (DISA Disconnect
Time after Intercept) after the DISA Intercept time expires, the call will be disconnected.
Call Retry
While hearing a ringback, reorder, or busy tone, the caller can press " " to "retry" the call. When a DISA
call is retried, the caller will hear the original DISA OGM once again and can make the same or a different
selection.
During a CO-to-CO line call, the caller can press " " to disconnect the CO line call and return to the original
DISA OGM. If "Mode When DISA Receives DTMF *" is set to "Send DTMF *" the " " tone will be sent—
the call will not be retried.
118 Feature Guide
Automated Attendant No.
0 1 2 3
*1
100 301 200 103
4 5 6 7 8
202 101 102 400 104
Busy/DND
Message No.
9
205 04
05