Operator Features; Manager Features - Panasonic KX-TDA50 Features Manual

2.2 System Configuration—Software
2.2.5

Operator Features

Description
This PBX supports separate operators for both the PBX and each tenant. Any extension or incoming call
distribution (ICD) group can be designated as an operator. Operators are the destination of Operator Calls.
Type
PBX operator
Tenant operator
Operator Call
An extension user can call an operator by dialing the preprogrammed Operator Call feature number, often
simply, "0". When an Operator Call is made, the call is directed to the tenant operator of the calling
extension's tenant. If no tenant operator is assigned, the call is routed to the PBX operator. The tenant
number of the calling extension determines the current time mode which is then used to determine the
current PBX operator.
If neither a tenant operator nor a PBX operator is assigned, the caller will hear a reorder tone.
Conditions
• An extension or ICD group can be assigned as both a tenant operator and the PBX operator.
• The same tenant operator can be assigned as the operator for multiple tenants.
Feature Guide References
2.2.3 Tenant Service
User Manual References
1.2.1 Basic Calling
2.2.6

Manager Features

Description
An extension assigned as a manager (manager extension) is allowed to use certain features which most
extensions cannot. Class of Service (COS) programming determines which extensions are manager
extensions (→ Manager Assignment [511]) and can therefore use the following manager features:
228 Feature Guide
A different extension or ICD group can be assigned as a PBX operator for
each time mode (→ Operator Assignment [006]).
Each tenant can be assigned an operator. This operator is the same for all
time modes and can be either an extension or an ICD group. A tenant's
operator does not need to be an extension assigned to the tenant it serves.
Description