Table of Contents
1
1.1
Incoming Call Features..................................................................................................18
1.1.1
1.1.1.1
1.1.1.2
Direct In Line (DIL) .......................................................................................................................................... 20
1.1.1.3
1.1.1.4
Intercept Routing ............................................................................................................................................. 22
1.1.1.5
1.1.2
Internal Call Features.......................................................................................................25
1.1.2.1
1.1.2.2
Internal Call Block............................................................................................................................................ 26
1.1.3
1.1.3.1
1.1.3.2
Ring Tone Pattern Selection ............................................................................................................................ 27
1.1.3.3
Call Waiting ..................................................................................................................................................... 28
1.2
1.2.1
Idle Extension Hunting .....................................................................................................30
1.2.2
1.2.2.1
1.2.2.2
Group Call Distribution .................................................................................................................................... 35
1.2.2.3
Queuing Feature.............................................................................................................................................. 37
1.2.2.4
VIP Call............................................................................................................................................................ 40
1.2.2.5
Overflow Feature ............................................................................................................................................. 41
1.2.2.6
Log-in/Log-out ................................................................................................................................................. 42
1.2.2.7
Supervisory Feature ........................................................................................................................................ 45
1.3
1.3.1
1.3.1.1
1.3.1.2
Call Forwarding (FWD).................................................................................................................................... 49
1.3.1.3
Do Not Disturb (DND)...................................................................................................................................... 53
1.4
Answering Features.......................................................................................................54
1.4.1
Answering Features .........................................................................................................54
1.4.1.1
Answering Features-OVERVIEW.................................................................................................................. 54
1.4.1.2
Line Preference-Incoming ............................................................................................................................. 54
1.4.1.3
Call Pickup....................................................................................................................................................... 55
1.4.1.4
Hands-free Answerback .................................................................................................................................. 56
1.5
Making Call Features .....................................................................................................58
1.5.1
Predialing .........................................................................................................................58
1.5.2
1.5.3
Intercom Call ....................................................................................................................58
1.5.4
CO Line Call Features......................................................................................................59
1.5.4.1
1.5.4.2
Emergency Call ............................................................................................................................................... 60
1.5.4.3
Account Code Entry......................................................................................................................................... 60
1.5.4.4
Dial Type Selection.......................................................................................................................................... 61
1.5.4.5
Pause Insertion................................................................................................................................................ 62
1.5.4.6
1.5.4.7
Special Carrier Access Code........................................................................................................................... 64
1.5.5
Seizing a Line Features ...................................................................................................64
1.5.5.1
1.5.5.2
Line Preference-Outgoing ............................................................................................................................. 64
1.5.5.3
CO Line Access............................................................................................................................................... 65
1.6
Memory Dialing Features ..............................................................................................68
8
Feature Guide