Voice Mail Features; Voice Mail (Vm) Group - Panasonic KX-TDA50 Features Manual

1.19 Voice Mail Features

1.19.1 Voice Mail (VM) Group

Description
A Panasonic Voice Processing System (VPS) or similar product from another manufacturer can provide
Voice Mail (VM) and Automated Attendant (AA) services when connected to the PBX.
VM service allows callers to leave voice messages in the VM mailboxes of the desired party. AA service
allows callers to dial a number and connect themselves to an extension by following directions provided by
a voice prompt. ("Enter the extension number of the desired party...", "Press 1 for Sales...", etc.)
A VPS is connected to either the DPT or the SLT ports of the PBX. The extension ports to which a VPS is
connected make up a VM group. A VM group has a floating extension number, which allows the VPS to be
set as the destination for incoming calls, or as the destination for redirected calls that are already being
handled elsewhere in the PBX.
The type of VPS and/or the type of cards installed in the VPS determine whether the VPS is connected to
the DPT ports of the PBX (DPT [Digital] Integration), or to the SLT ports (DTMF Integration).
A Panasonic VPS which supports DPT (Digital) Integration should be connected to the DPT ports of the
PBX. These ports make up a VM group referred to hereafter as a "VM (DPT) group". DPT (Digital)
Integration provides for effortless connection and setup, conveniences which are unachievable with non-
Panasonic VPSs and DTMF Integration.
A non-Panasonic VPS can be connected to the SLT ports of the PBX. These ports make up a VM group
referred to hereafter as a "VM (DTMF) group". Although DTMF Integration does not offer the ease of use
that DPT (Digital) Integration does, the features available through DTMF Integration can satisfy many
needs.
VM Group Type
VM (DPT) Group
VM (DTMF) Group
Description
A group of DPT ports on the PBX
connected to a Panasonic VPS which
supports DPT (Digital) Integration.
A group of SLT ports on the PBX
connected to a VPS. The PBX
communicates with the VPS by sending
DTMF tones through these SLT ports.
1.19 Voice Mail Features
System Capacity
• One VM (DPT) group can be
assigned to the PBX.
• Up to 4 ports (8 voice channels) can
form a VM (DPT) group.
• Up to two VM (DTMF) groups can be
assigned to the PBX.
• Up to 24 ports can form one VM
(DTMF) group.
Feature Guide 145