Technogym DGK02U0 Technical Service Manual
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Technogym DGK02U0 Technical Service Manual

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TECHNOGYM RUN
Technical Service Guide
Equipment Code: DGK
Rev: 1.0
Date: 24-10-2022
Document Code: TSG-00284-EN

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Summary of Contents for Technogym DGK02U0

  • Page 1 TECHNOGYM RUN Technical Service Guide Equipment Code: DGK Rev: 1.0 Date: 24-10-2022 Document Code: TSG-00284-EN...
  • Page 3 The information in this manual is intended for QUALIFIED TECHNICAL PERSONNEL, who have been specifically trained by TECHNOGYM and are qualified to carry out fine tuning and start-up of the equipment, as well as major maintenance work and repairs, requiring in-depth understanding of the equipment, how it works, its safety devices and maintenance procedures.
  • Page 4 TECHNOGYM RUN Technical Service Guide Rev. 1.0 TSG-00284-EN - Uncontrolled copy if printed - 4 -...

  • Page 5: Table Of Contents

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 TABLE OF CONTENTS GENERAL WARNINGS..................9 INTRODUCTION ......................9 USEFUL ADVICE .......................10 GENERAL REGULATIONS REGARDING SERVICE WORK .........10 1.3.1 PERSONAL PROTECTIVE EQUIPMENT ............10 TECHNICAL SPECIFICATION ................. 11 TECHNICAL DATA ..................... 11 OVERALL DIMENSIONS OF THE EQUIPMENT ............12 DIMENSIONS AND WEIGHT OF PACKAGING ............12...
  • Page 6 TECHNOGYM RUN Technical Service Guide Rev. 1.0 THE DISPLAY (HIGH KIT) ..................36 3.9.1 TECHNOGYM LIVE 27” ..................36 3.9.2 CPU BOARD ......................37 3.9.3 HDMI ........................37 3.9.4 WI-FI MODULE ......................37 3.9.5 BLUETOOTH MODULE OF THE MAINBOARD ..........37 3.9.6 TOUCH SCREEN CONTROLLER ...............38 3.9.7...
  • Page 7 TECHNOGYM RUN Technical Service Guide Rev. 1.0 IN A GOOD CONDITION..................59 6.1.4.3 PROCEDURE TO FOLLOW IF A FEW SLATS ARE WORN BUT THE BELTS ARE IN A GOOD CONDITION ................64 BELT TENSIONING ....................65 6.2.1 LOOSENING THE BELT BUT WITHOUT REPLACING IT .........65 6.2.2...
  • Page 8 TECHNOGYM RUN Technical Service Guide Rev. 1.0 DISASSEMBLING THE DISPLAY SUPPORT ............97 ASSEMBLING THE SPEAKER CASING ..............97 DISASSEMBLING THE CENTRAL CASING ............97 DISASSEMBLING THE CENTRAL SPEAKER ............98 DISASSEMBLING THE EMERGENCY DEVICE .............98 7.10 ASSEMBLING THE CENTRAL SPEAKER AND CASING ........98 7.11 DISASSEMBLING THE FRONT HANDLE BAR AND JOYSTICK ......98...

  • Page 9: General Warnings

    Rev. 1.0 GENERAL WARNINGS 1.1 INTRODUCTION This document has been prepared specifically for Technogym After Sales Service, with the aim of providing authorised personnel with the information for carrying out maintenance and repair op- erations in the correct manner. A thorough understanding of the technical data contained herein is absolutely fundamental in order for the operator to achieve the highest level in professional training.

  • Page 10: Useful Advice

    Rev. 1.0 1.2 USEFUL ADVICE Technogym advises you to plan your technical assistance task in the following way: Carefully assess the impressions reported by the Customer regarding the equipment’s operating faults and ask questions suitable to clarify the signs of the defect.

  • Page 11: Technical Specification

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 TECHNICAL SPECIFICATION 2.1 TECHNICAL DATA Technical Data DGK02U0 DGK01U0 Running surface 1730 x 510 mm (68" x 20") Weight of the product 207 kg (456 lbs) Maximum weight of user 160 kg (353 lbs) Power supply 200÷240 Vac 50/60 Hz...

  • Page 12: Overall Dimensions Of The Equipment

    Tab. 2 2.4 CONFORMITY WITH STANDARDS AND DIRECTIVES For details about the directives, regulations covered by the equipment and certifications / Declara- tions of Conformity, contact the Technogym Technical Support Service. - 12 - TSG-00284-EN - Uncontrolled copy if printed...

  • Page 13: Equipment Coding

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 2.5 EQUIPMENT CODING The equipment code is an alphanumerical code composed as follows: Characters Description Values and meaning Line DG = Home Machine K = Tread Type 0 = Standard Power 1 = 110V...

  • Page 14: Serial Number Structure

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 2.6 SERIAL NUMBER STRUCTURE The Serial Number is made up of alphanumeric characters as follows: Characters Description Values and meaning Type of product DGK = Technogym Tread 1,2,3,4,5,6 0 = Standard 1 = 110V...

  • Page 15: Position Of Serial Number And Equipment Code

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 2.7 POSITION OF SERIAL NUMBER AND EQUIPMENT CODE Fig. 2 TSG-00284-EN - Uncontrolled copy if printed - 15 -...

  • Page 16: Position Of The Warning Label

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 2.8 POSITION OF THE WARNING LABEL Fig. 3 - 16 - TSG-00284-EN - Uncontrolled copy if printed...

  • Page 17: Wiring Diagram

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 2.9 WIRING DIAGRAM 2.9.1 DGK01U0 Fig. 4 TSG-00284-EN - Uncontrolled copy if printed - 17 -...

  • Page 18: Dgk02U0

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 2.9.2 DGK02U0 Fig. 5 - 18 - TSG-00284-EN - Uncontrolled copy if printed...

  • Page 19: Cables

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 2.10 CABLES The wiring diagrams shown above list the complete cable codes. The string xx indicates the- generic version. The colour of the cables may change: in particular, refer to the Pin Out.
  • Page 20 TECHNOGYM RUN Technical Service Guide Rev. 1.0 0WCU0948xx: Circuit breaker - filter cable Circuit Breaker Circuit Breaker Filter Filter Signal Colour Faston Phase Brown Faston Faston Neutral Blue Faston Tab. 8 0WCU0967: Micro reset cable Driver Micro Reset Signal Colour...
  • Page 21 TECHNOGYM RUN Technical Service Guide Rev. 1.0 0WCU1260xx: Cable display - speaker (part 1) Display Board Speaker Speaker FC 3 FC 3A Display Tweeter Tweeter Left Right 0WCU1261) 0WCU1266) Unity 3 Ground Signal Colour FC 3 FC 2 PIN 8x2...
  • Page 22 TECHNOGYM RUN Technical Service Guide Rev. 1.0 IN_KEYROW3 Brown 1 +12VDC_EXPIO Pink Orange SPK_TWEETER_Rp DGND Grey Orange SPK_TWEETER_Rn EXPIO_nRST (out) Green SPK_TWEETER_Lp White + I2C2_EXPIO_SDA Blue SPK_TWEETER_Ln White - I2C2_EXPIO_SCL Yellow SPK_WOOFER_ OUTp EXPIO_nIRQ (in) Brown SPK_WOOFER_ Black OUTn Yellow/...
  • Page 23 TECHNOGYM RUN Technical Service Guide Rev. 1.0 rs232_NFC_IRQ Blue NFC_SCL Grey NFC_SDA Green Tab. 11 0WCU1261xx: Dashboard cable (part 1) FC 3 Joystick Left Joystick Right Woofer Signal Colour (to Display) Gradient Speed PIN 8x2 PIN 1X2 Black Faston P+...
  • Page 24 TECHNOGYM RUN Technical Service Guide Rev. 1.0 nKEY_STOP_IN Yellow VDD_12V (Led board LEFT PWM_LED_4/ Green GPIO_4 (LEFT PWM_LED_8/ Grey GPIO_8 (LEFT) PWM_LED_12 Violet/ (LEFT) Pink from 15 to 20 REF_KEY_STOP White nKEY_STOP_IN Blue VDD_12V (Led Pink board Right) PWM_LED_5/ Blue...
  • Page 25 TECHNOGYM RUN Technical Service Guide Rev. 1.0 0WCU1265xx: Key STOP cable FC 6 Key Stop Board (to 0WCU1261) Signal Colour PIN 2x1 PIN 1x2 REF_KEY_STOP White nKEY_STOP_in Blue Tab. 14 0WCU1266xx: Dashboard drive cable FC 4 FC n°3A Dashboard (to STIWI)
  • Page 26 TECHNOGYM RUN Technical Service Guide Rev. 1.0 0WCU1419xx: Extension NFC/BLE cable Cpu Board Signal Colour NFC/BLE board +5Vdc_NFC rs232_NFC_TX Brown rs232_NFC_RX White rs232_NFC_VEN Yellow rs232_NFC_IRQ Blue NFC_SCL Grey NFC_SDA Green dgnd (NFC) Black Tab. 16 0WCU1459xx: Drive power cable Drive...

  • Page 27: Operating Principle And Components

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 OPERATING PRINCIPLE AND COMPONENTS 3.1 TRAINING MODES 3.1.1 ACTIVE TRAINING (STANDARD) ACTIVE training represents standard treadmill training. It consists in the simulation of running on a surface, moved - at a constant speed - by an electromechanical system consisting of a motor, drive and motion transmission system.

  • Page 28: Gradient Motor Control

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 3.2.1 GRADIENT MOTOR CONTROL The CPU board (HK) communicates the set training profiles to the drive via the RS-485 serial com- munication. Based on the received commands, the drive sends the +24Vdc or -24Vdc power supplies to the gradient motor.

  • Page 29: Microswitch

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 3.3 MICROSWITCH It is a normally closed (NC) switch that defines the reference gradient: is it positioned so that it is pressed by the equipment during the reset procedure to identify the reference position.
  • Page 30 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Duplex, 115.2 KBoud; • Receives information from the High Kit about the training profiles; • Keeps the motor stopped when the equipment is not being used; • It uses a deceleration ramp to pilot the motor in the case of an inverter overload or other fault condition;...
  • Page 31 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Here below the drive connectors in detail: Fig. 9 [1]: Brake Unit [2]: Belt motor [3]: Belt motor encoder [4]: Microswitch connector [5]: Gradient motor connector [6]: Display connector TSG-00284-EN- Uncontrolled copy if printed...

  • Page 32: Leds

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 3.6.1 LEDS Fig. 10 LEDS COLOUR STATE +5V_AUX Green ON: The +5 Vdc internal pow- er supply for the DRIVE is present. OFF: The +5 Vdc internal power sup- ply for the DRIVE is NOT present.
  • Page 33 TECHNOGYM RUN Technical Service Guide Rev. 1.0 LEDS COLOUR STATE ON: Upward movement (ascent) acti- vated. OFF: Upward movement (ascent) NOT activated. FLASHING: Not applicable ON: Downward movement (descent) DOWN Green activated. OFF: Downward movement (descent) NOT activated. FLASHING: Not applicable...

  • Page 34: Braking Unit

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 3.7 BRAKING UNIT The braking unit external of the drive, makes it possible to dissipate 500 W continuously with an overload of up to 1.4 KW for 10 seconds. This makes it possible to use the equipment in passive mode.

  • Page 35: Belt Motor Encoder

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 3.8.1 BELT MOTOR ENCODER In its simplest form, two parts can be distinguished: • the body, which is the fixed part, that houses the electric/electronic components (sensors, circuits, etc.); • the rotor, which is the rotating part, that normally ends with a shaft to be connected to the axis.

  • Page 36: The Display (High Kit)

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 3.9 THE DISPLAY (HIGH KIT) The High Kit (HK): • receives the power supply from the STIWI drive; • communicates the set training profiles to the drive; • receives information from the drive relative to the absence of the user on the equipment;...

  • Page 37: Cpu Board

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 5: LAN connector; 6: Controller Touch Screen; 7: USB port; 8: HDMI in; 9: LCD panel; 10: Display backlight. 3.9.2 CPU BOARD The LIVE display are comprised of a single integrated CPU Board that contains two processors: •...

  • Page 38: Touch Screen Controller

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 The Bluetooth module makes it possible to log in the machine. 3.9.6 TOUCH SCREEN CONTROLLER External touch screen controller not integrated in the CPU Board 3.9.7 HEADPHONES JACK BOARD A jack is available for connecting the headphones with a microphone.

  • Page 39: Stop And Emergency Signal Management

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 3.11 STOP AND EMERGENCY SIGNAL MANAGEMENT TECHNOGYM RUN has three emergency levels: 1. STOP button on the DISPLAY 2. CENTRAL STOP button 3. EMERGENCY STOP WARNING: If the emergency stop is activated while the equipment is being used at any gradient, the rotating belt will turn freely, there is no braking.
  • Page 40 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Fig. 14 - Emergency control scheme (emergency condition) In particular the emergency circuit consists of: • CPU that sends 12 Vdc to the emergency device and receives the emergency signal from the emergency device (12 Vdc or 0 Vdc according to its status);...

  • Page 41: Central Stop Button

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 3.11.2 CENTRAL STOP BUTTON Fig. 15 The device comprises a RED (STOP) button, which houses 2 NC series connected microswitches. Once the button is pressed by the user: the 2 microswitches switch to the open state. This is a controlled stop of the exercise, meaning that the motor stops gradually.
  • Page 42 TECHNOGYM RUN Technical Service Guide Rev. 1.0 If the CPU receives a closed circuit signal from the microswitches, it sends to the Low Kit on the STOP signal equal to 6 Vdc. In this case the belt motor can rotate.

  • Page 43: Moving And Installing The Equipment

    Rev. 1.0 MOVING AND INSTALLING THE EQUIPMENT 4.1 PRE-INSTALLATION REQUIREMENTS For details, see the Pre-installation requirements, available on the Technogym Service portal. 4.2 SHIPPING THE EQUIPMENT For details about the dimensions and weight of packaging, see: §2.3 DIMENSIONS AND WEIGHT OF PACKAGING.

  • Page 44: Layout And Correct Arrangement Of The Cables

    4.5 LAYOUT AND CORRECT ARRANGEMENT OF THE CABLES In the Technogym Run, it is mandatory to correctly arrange the cables, preventing the cables from being pinched when the belt is moving and the equipment moves with a gradient. WARNING: The rubbing of the cables with the running surface causes the wear of the plas- tic / insulation protection up to create a short circuit: a potentially dangerous condition for the user.

  • Page 45: Electrical Connection

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 4.6 ELECTRICAL CONNECTION Before connecting the product to the mains power supply, ensure that the electrical system spec- ifications comply with current regulations. Check the mains power supply specifications on the identification label.
  • Page 46 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Arrange the excess cable length along the side or in front of the product using the cable entries provided with the product. Fig. 20 WARNING: The wall socket must be located in a place where the device may be easily and safely plugged in and unplugged.

  • Page 47: Turning The Product On And Off

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 4.7 TURNING THE PRODUCT ON AND OFF Turn on the product only after completing the assembly. Turn on the product by pressing the main switch (D) to the I position (ON). After a quick self-check (reset) the device is ready to be used.

  • Page 48: Moving The Product

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 4.8 MOVING THE PRODUCT WARNING: Move the product very carefully, because it may become unstable and tip over. Do not lift or move the product from the stabilisers or display. The product has fixed front wheels.

  • Page 49: Sw And Fw Upgrade Info About Entering The Service/Customer Menu On The Live Display

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 SW AND FW UPGRADE INFO ABOUT ENTERING THE SERVICE/CUSTOMER MENU ON THE LIVE DISPLAY 5.1 ACCESSING THE MENU Fig. 23 Fig. 24 TSG-00284-EN- Uncontrolled copy if printed - 49 -...

  • Page 50: Sw And Fw Upgrade

    Strongly recommend to update the SW version remotely via Geocall otherwise refer to the below procedure to upgrade the SW on field. NECESSARY TOOLS: USB Upgrade stick just synchronized with EQUIPMENT SW LOADER. For details, refer to the document “Equipment SW Loader - User Manual”, available on Technogym Direct. PROCEDURE: With the machine switched-on: ▪...
  • Page 51 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Fig. 25 TSG-00284-EN- Uncontrolled copy if printed - 51 -...
  • Page 52 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Blank page. TSG-00284-EN- Uncontrolled copy if printed - 52 -...

  • Page 53: Troubleshooting & Configuration

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 TROUBLESHOOTING & CONFIGURATION 6.1 PROCEDURE TO FOLLOW WHEN REPLACING COMPONENTS 6.1.1 REPLACING THE DISPLAY (HIGH KIT) When replacing the display: - Follow the LIVE display installation wizard that guides the user in the relative configuration;...

  • Page 54: Replacing The Belts/Slats/Complete Tread Belt

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 6.1.4 REPLACING THE BELTS/SLATS/COMPLETE TREAD BELT 6.1.4.1 PROCEDURE TO FOLLOW IN CASE OF WEAR OF THE BELTS AND THE SLATS: REPLACEMENT OF THE COMPLETE TREAD BELT Replace the complete tread belt in the following case: ▪...
  • Page 55 TECHNOGYM RUN Technical Service Guide Rev. 1.0 PROCEDURE: Turn off the equipment. Disconnect the power supply cable. Remove the front and side casing, on the right and left side of the equipment. For details, refer to the disassembly procedure (see the attached video): 13 - Disassembling the bottom casing Place a protection on the ground where the display and uprights will be placed.
  • Page 56 TECHNOGYM RUN Technical Service Guide Rev. 1.0 10. Remove the rear pulley. For details, refer to the disassembly procedure described in the chapter: $7.21 DISASSEMBLING THE REAR PULLEY Remove the front and rear footrest guard, on the right and left side of the equipment.
  • Page 57 TECHNOGYM RUN Technical Service Guide Rev. 1.0 13. Replace the running surface. For details, refer to the disassembly procedure described in the chapter: $7.23 DISASSEMBLING THE RUN SURFACE Details about the disassembling of the elevation system: Remove the two screws indicated, (TOOL: 6 mm hexagon key wrench).
  • Page 58 TECHNOGYM RUN Technical Service Guide Rev. 1.0 14. Tension the tread belt according to the procedure: $”6.2.3 INSTALLATION OF A NEW TREAD BELT-BELT REPLACEMENT”. 15. Install the antistatic brush. For details, refer to the disassembly procedure (see the attached video): 15 - Assembling the power unit, untistatic brush and low kit 16.

  • Page 59: In A Good Condition

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 6.1.4.2 PROCEDURE TO FOLLOW IF THE BELTS ARE WORN BUT THE SLATS ARE IN A GOOD CONDITION Necessary components: COMPONENT Q.TY Plates (to be positioned between the slats and the self-locking nuts) Self-locking nuts...
  • Page 60 TECHNOGYM RUN Technical Service Guide Rev. 1.0 PROCEDURE: Turn off the equipment. Disconnect the power supply cable. Remove the front and side casing, on the right and left side of the equipment. For details, refer to the disassembly procedure (see the attached video): 13 - Disassembling the bottom casing Remove the front and rear footrest guard, on the right and left side of the equipment.
  • Page 61 TECHNOGYM RUN Technical Service Guide Rev. 1.0 12. Loosen the belt and remove it. 13. Remove the rear pulley. For details, refer to the disassembly procedure described in the chapter: $7.21 DISASSEMBLING THE REAR PULLEY ATTENTION: During reassembly the flange bearing screws on the rollers, apply Loctite 243 on the screw thread.
  • Page 62 TECHNOGYM RUN Technical Service Guide Rev. 1.0 14. Remove the gradient motor. 15. Remove the elevation system. 16. Put the equipment in vertical position. For details, refer to the disassembly procedure described in the chapter: $7.23 DISASSEMBLING THE RUN SURFACE Details about the disassembling of the elevation system: Remove the two screws indicated, (TOOL: 6 mm hexagon key wrench).
  • Page 63 TECHNOGYM RUN Technical Service Guide Rev. 1.0 ATTENTION: In order to assemble and tension the motor belt, follow the procedure shown in the video attached: 22 - Assembling the rear pulley and tension the motor belt 17. Refit the gradient motor, paying attention that the cable is repositioned correctly.

  • Page 64: Procedure To Follow If A Few Slats Are Worn But The Belts Are In A Good Condition

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 6.1.4.3 PROCEDURE TO FOLLOW IF A FEW SLATS ARE WORN BUT THE BELTS ARE IN A GOOD CONDITION Necessary components: COMPONENT Q.TY 2 for each replaced slat Plates (to be positioned between the slats...

  • Page 65: Belt Tensioning

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 6.2 BELT TENSIONING 6.2.1 LOOSENING THE BELT BUT WITHOUT REPLACING IT • Take as reference the position of the front pin, right and left side. See the table below. Take as reference the distance between the front roller and the frame, both on the right and on the left side of the equipment.

  • Page 66: Tread Belt Relaxed (Effects: Noisy Tread Belt)

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 REAR PART FRONT PART ADJUSTABLE ADJUSTABLE FIXED BEARING BEARING BEARING Fig. 26 6.2.2 TREAD BELT RELAXED (EFFECTS: NOISY TREAD BELT) • The belt must lightly touch the front bearing. More specifically, there must be a maximum gap of 1 mm to 2 mm between the belt and the front bearing.

  • Page 67: Installation Of A New Tread Belt-Belt Replacement

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 6.2.3 INSTALLATION OF A NEW TREAD BELT-BELT REPLACEMENT • Take as reference the position of the front pin, right and left side. See the table below. Take as reference the distance between the front roller and the frame, both on the right and on the left side of the equipment.
  • Page 68 TECHNOGYM RUN Technical Service Guide Rev. 1.0 the roller. REAR PART FRONT PART ADJUSTABLE ADJUSTABLE FIXED BEARING BEARING BEARING Fig. 28 • Check that the adjustable bearings are in contact: _loosen the central bearing; _check and if necessary adjust the rear bearing to bring it into contact with the belt. Tighten.

  • Page 69: Parameters (Stiwi Drive)

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 6.3 PARAMETERS (STIWI DRIVE) ID (Par.) VALUES DESCRIPTION Default linear speed Default acceleration and deceleration Default inclination setpoint Proportional gain PID Integral gain PID Linear or S-shaped ramp Flag that signals the intervention of the DC motor encod-...
  • Page 70 TECHNOGYM RUN Technical Service Guide Rev. 1.0 ERROR DESCRIPTION SOLUTION CODE OVER-CURRENT on the drive, detected - Check the motor side encoder connec- by the current sensor. tor contacts. They must be “regular” and not enlarged or stretched out [1].
  • Page 71 TECHNOGYM RUN Technical Service Guide Rev. 1.0 ERROR DESCRIPTION SOLUTION CODE DC MOTOR ENCODER For details, see: $6.10 MESSAGE ON THE DISPLAY: ‘DC MOTOR FAULT- (gradient motor) PRESS “YES” TO QUIT THIS MES- SAGE’-ERROR 07 DC GRADIENT MO- TOR ENCODER.
  • Page 72 TECHNOGYM RUN Technical Service Guide Rev. 1.0 ERROR DESCRIPTION SOLUTION CODE INVERTER OVERLOAD: due to a contin- - Check the state of the ENCODER side uous current that exceeds over time the motor connector contacts.They must be maximum threshold permitted for the in- “regular”...
  • Page 73 TECHNOGYM RUN Technical Service Guide Rev. 1.0 ERROR DESCRIPTION SOLUTION CODE LOSS OF IMPULSE [*] - Perform a factory reset (802 =1, then 800 =1) + standard settings; For details, see: $6.5 PROCEDURE FOR RESTORING THE LOW KIT FACTORY SETTINGS.
  • Page 74 TECHNOGYM RUN Technical Service Guide Rev. 1.0 ERROR DESCRIPTION SOLUTION CODE WATCHDOG ERROR: equipment - Update to the last version of SW. blocked. - If the problem is not solved, turn off and then, turn on the equipment. EMERGENCY. This is generated if the - Check the emergency wiring.
  • Page 75 TECHNOGYM RUN Technical Service Guide Rev. 1.0 ERROR DESCRIPTION SOLUTION CODE OVER-TEMPERATURE SENSOR: Mal- - Check for dust in the drive components. function of the temperature sensors due If necessary, clean the drive. to a connection problem or a sensor fault.

  • Page 76: Procedure For Restoring The Low Kit Factory Settings

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 For details regarding the procedure to follow when replacing components, see: $6.1 PRO- CEDURE TO FOLLOW WHEN REPLACING COMPONENTS. Access the error log for details regarding the date/frequency with which the error is present- Make sure the problem is solved.

  • Page 77: Message On The Display: 'Communication Error - Press "Yes" To Quit This Message

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 DISPLAY: ‘PRESS “YES” TO QUIT THIS MESSAGE AND START TRAINING’”); ▪ Communication error ($”6.7 MESSAGE ON THE DISPLAY: ‘COMMUNICATION ERROR - PRESS “YES” TO QUIT THIS MESSAGE’”); cause the following message to appear on the display ‘THE EQUIPMENT IS BLOCKED. CON- TACT TECHNOGYM TECHNICAL SUPPORT’.
  • Page 78 TECHNOGYM RUN Technical Service Guide Rev. 1.0 6.8.1 MESSAGE ON THE DISPLAY ‘PLEASE WAIT’ OR PRESS START – THE EXERCISE SCREEN APPEARS AND THEN THE SYSTEM AUTOMATICALLY RETURNS TO THE STAND- BY SCREEN Fixed message ‘Please Wait’ on the display OR Press the START button, the exercise screen appears and then the system automatically returns to the standby screen.
  • Page 79 TECHNOGYM RUN Technical Service Guide Rev. 1.0 [3]: Disconnect the High Kit-Low Kit connection cable 0WCU1266xx from the STIWI connector and insert the tips of the tester between PIN 3 and PIN 9 of the drive connector. Fig. 31 [4]: Disconnect the 0WCU1419xx cable and insert the tips of the tester in PIN 5 and PIN 6 (light blue-orange) of the display connector.
  • Page 80 TECHNOGYM RUN Technical Service Guide Rev. 1.0 [5]: Check that 6 Vdc reaches the Drive (Low Kit): Insert the tips of the tester in PIN 4 (orange) and the earth. Fig. 33 - 80 - TSG-00284-EN- Uncontrolled copy if printed...

  • Page 81: Animation On The Display Of Disconnected Emergency, With The Indication To Re-Connect The Emergency

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 6.9 ANIMATION ON THE DISPLAY OF DISCONNECTED EMERGENCY, WITH THE INDICATION TO RE-CONNECT THE EMERGENCY Emergency disconnected shown on the display, with the indication to reconnect the emergency [**] Reinsert the emergency correctly in its housing.
  • Page 82 TECHNOGYM RUN Technical Service Guide Rev. 1.0 [**]: Animation on the display of disconnected emergency. Fig. 35 [1]: For details, see the figure below: Fig. 36 [2]: For details, see: $”6.1.1 REPLACING THE DISPLAY (HIGH KIT)”. [3]: For details, see: $”6.1.2 REPLACING THE DRIVE (LOW KIT)”.
  • Page 83 TECHNOGYM RUN Technical Service Guide Rev. 1.0 [4]: For details, see the figure below: Fig. 37 [5]: For details, see the figure below: Fig. 38 TSG-00284-EN- Uncontrolled copy if printed - 83 -...
  • Page 84 TECHNOGYM RUN Technical Service Guide Rev. 1.0 [6]: For details, see the figure below: Fig. 39 [7]: For details, see the figure below: Fig. 40 - 84 - TSG-00284-EN- Uncontrolled copy if printed...

  • Page 85: Message On The Display: 'Dc Motor Fault- Press "Yes" To Quit This

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 6.10 MESSAGE ON THE DISPLAY: ‘DC MOTOR FAULT- PRESS “YES” TO QUIT THIS MESSAGE’-ERROR 07 DC GRADIENT MOTOR ENCODER In the case of error 07, the following message appears on the display: ‘DC MOTOR FAULT - PRESS “YES”...
  • Page 86 TECHNOGYM RUN Technical Service Guide Rev. 1.0 [1]: CHECK THE CORRECT OPERATION OF THE MICROSWITCH. ATTENTION: The circuit is opened or closed depending on the gradient position of the belt in which the equipment was blocked. To perform the check, Insert the tips of the tester in PIN 3 and PIN 8 (brown-blue) of the drive con- nector, (cable 0WCU0967xx: Reset microswitch cable).
  • Page 87 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Fig. 44 [3]: Check that 24Vdc reaches the gradient motor: Insert the tips of the tester in PIN 1 and PIN 2 of the gradient motor connector connected to the drive. Fig. 45 [4]: For details, see: $”6.1.2 REPLACING THE DRIVE (LOW KIT)”.
  • Page 88 TECHNOGYM RUN Technical Service Guide Rev. 1.0 [5]: Check that 5Vdc reaches the Hall sensor: Insert the tips of the tester in PIN 4 and PIN 5 of the gradient motor connector connected to the drive. PIN 4 - PIN 5 ~ 5 Vdc.

  • Page 89: Tread Belt Does Not Move Smoothly But Jerks/Error 08 Ac Belt Motor Encoder

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 6.11 TREAD BELT DOES NOT MOVE SMOOTHLY BUT JERKS/ERROR 08 AC BELT MOTOR ENCODER Tread belt does not move smoothly but jerks / Error 08 AC belt motor encoder Upgrade the FW of the Low Kit. Implement the OK.
  • Page 90 TECHNOGYM RUN Technical Service Guide Rev. 1.0 SPEED DRIVE Notes Output Frequency [Hz] 5 Km/h If the test is carried out without an- The value is under testing; it’ll be ready yone walking/running on the tread as soon as possible.
  • Page 91 TECHNOGYM RUN Technical Service Guide Rev. 1.0 PIN 1 - PIN 3 ~ 1.3 Ω (including the impedance of the tester): Fig. 49 PIN 2 - PIN 3 ~ 1.4 Ω (including the impedance of the tester): Fig. 50 TSG-00284-EN- Uncontrolled copy if printed...
  • Page 92 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Check the resistance between the 3 phases of the belt motor: PIN 1 - PIN 2 ~ 0.9 Ω (including the impedance of the tester) PIN 1 - PIN 3 ~ 0.9 Ω (including the impedance of the tester) PIN 2 - PIN 3 ~ 0.9 Ω...

  • Page 93: Message On The Display: 'Warning: Encoder Motor-Press "Yes"To Quit This Message'- Error 15 Loss Of Impulse

    In case of Equipment off / E13 (in the error log) / Message on the display: ‘The equipment is blocked. Contact Technogym technical support’, see the troubleshooting procedure detailed in the para- graph: $”6.10 MESSAGE ON THE DISPLAY: ‘DC MOTOR FAULT- PRESS “YES” TO QUIT THIS MESSAGE’-ERROR 07 DC GRADIENT MOTOR ENCODER”.

  • Page 94: Equipment Testing After The Intervention Of Technical Service

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 • If necessary, replace the cable 0WCU1419xx. 6.15 EQUIPMENT TESTING AFTER THE INTERVENTION OF TECHNICAL SERVICE After a technical service intervention, the technician MUST check - in the same conditions in which the customer discovered the problem - that the fault has been resolved.

  • Page 95: Procedures For Disassembly-Reassembly And Replacement Of Components

    The tools required to carry out all the disassembling, adjustment and maintenance oper- ations on the equipment are given in the TG SERVICE TOOLS BOX LIST, available on Technogym Service Portal and during the training course on the e-learning platform. Medium-sized Phillips screwdriver;...

  • Page 96: Personal Protective Equipment

    Cable ties. 7.1.2 PERSONAL PROTECTIVE EQUIPMENT For details, see the Health & Safety Procedure, available on Technogym Service portal. WARNING: Before disassembling, press the button to turn off the equipment (“O” state) and disconnect the power cord from the equipment or the wall.

  • Page 97: Disassembling The Speaker Casing

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 7.3 DISASSEMBLING THE SPEAKER CASING Perform the procedures illustrated in the videos in the attached folder, according to the following sequence: 1 - Disassembling the speaker casing 7.4 DISASSEMBLING THE DISPLAY Perform the procedures illustrated in the videos in the attached folder, according to the following sequence: •...

  • Page 98: Disassembling The Central Speaker

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 7.8 DISASSEMBLING THE CENTRAL SPEAKER Perform the procedures illustrated in the videos in the attached folder, according to the following sequence: • After removing the central casing as described in the video: 5 - Disassembling the central casing •...

  • Page 99: Disassembling The Stop Button

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 7.12 DISASSEMBLING THE STOP BUTTON Perform the procedures illustrated in the videos in the attached folder, according to the following sequence: • After removing the front handle bar and joystick as described in the video: 9 - Disassembling the front handle bar and joystick •...

  • Page 100: Disassembling The Low Kit And Power Entry Module

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 7.16 DISASSEMBLING THE LOW KIT AND POWER ENTRY MODULE Perform the procedures illustrated in the videos in the attached folder, according to the following sequence: • After removing the bottom casing as described in the video: 13 - Disassembling the bottom casing •...

  • Page 101: Disassembling The Slats

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 7.20 DISASSEMBLING THE SLATS Perform the procedures illustrated in the videos in the attached folder, according to the following sequence: 18 - Remove slats 7.21 DISASSEMBLING THE REAR PULLEY Perform the procedures illustrated in the videos in the attached folder, according to the following sequence: •...

  • Page 102: Replace The Run Surface

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 7.23 REPLACE THE RUN SURFACE Perform the procedures illustrated in the videos in the attached folder, according to the following sequence: 13 - Disassembling the bottom casing 17 - Disassembling the running motor (ONLY belt tension release)

  • Page 103: Disassembling The Roller Conveyor

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 7.27 DISASSEMBLING THE ROLLER CONVEYOR Perform the procedures illustrated in the videos in the attached folder, according to the following sequence: 26 - Disassembling the roller conveyor TSG-00284-EN - Uncontrolled copy if printed...
  • Page 104 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Blank Page - 104 - TSG-00284-EN - Uncontrolled copy if printed...

  • Page 105: Tightening Torques - Grease - Adhesive & Sealants - Belt Tensioning - Adjustments

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 TIGHTENING TORQUES - GREASE - ADHESIVE & SEALANTS - BELT TENSIONING - ADJUSTMENTS 8.1 EQUIPMENT LEVELLING The product must be level for proper operation. To level the product, adjust one of the feet as shown in the diagram.

  • Page 106: Side Footrest Guard

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 8.2 SIDE FOOTREST GUARD TIGHTENING TORQUE of the taptite screws (W) and (Y) that fasten the footrest guard to the frame: 3 Nm - 2.2 lbf-ft. Fig. 54 Fig. 55 TSG-00284-EN - Uncontrolled copy if printed...

  • Page 107: Slats

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 8.3 SLATS TIGHTENING TORQUE OF EACH PAIR OF SELF-LOCKING NUTS: Tighten the first self-locking nut with a torque of 1.6 Nm (1.2 lbf-ft). Tighten the second self-locking nut with a torque of 1.6 Nm (1.2 lbf-ft).

  • Page 108: Motor Transmission

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 8.5 MOTOR TRANSMISSION 8.5.1 RIGHT REAR PULLEY TIGHTENING TORQUE of the right rear pulley screws: 5 Nm (3.7 lbf-ft) (3 turns per screw). Fig. 58 8.5.2 MOTOR BELT ▪ If the belt is replaced with a new one, tension the belt to the frequency: 215 ± 5 Hz.

  • Page 109: Flange Bearing

    TECHNOGYM RUN Technical Service Guide Rev. 1.0 Fig. 59 8.6 FLANGE BEARING TIGHTENING TORQUE of the screws that fasten the flange bearing to the frame: apply Loctite 243 on the screw thread. Afterwards, tighten the screw with a tightening torque of 22 Nm (16.2 lbf-ft).
  • Page 110 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Blank Page TSG-00284-EN - Uncontrolled copy if printed - 110 -...

  • Page 111: Planned Maintenance

    ROUTINE maintenance operations must also the mechanical parts in order to ensure per- be carried out by Technogym technicians dur- fect and safe operation of the equipment. ing planned maintenance visits. Refer to the preventative maintenance Refer to the User Manual.
  • Page 112 TECHNOGYM RUN Technical Service Guide Rev. 1.0 Blank Page - 112 - TSG-00284-EN - Uncontrolled copy if printed...
  • Page 114 TECHNOGYM S.p.A. Via Calcinaro, 2861 - 47521 Cesena (FC) - Operational Headquarters ITALY International Technical Support: TG Branches: +390547650638 / +390547650667 cloudsupport@technogym.com (Cloud Support) sfdcsrvhqit@technogym.com (Equipment Support) TG Distributors: +390547650638 / +390547650667 cloudsupport4distributors@technogym.com support4distributors@technogym.com...

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