Chapter 9: Diagnostics And Troubleshooting; Factory Settings; System Diagnostics Screen Example - Clock Battery Failure - Beckman Coulter MET ONE 3400 Instructions For Use Manual

The Diagnostics screen shows information that may be needed for troubleshooting.
shows an example of a failure notification on the Diagnostics screen.
Table 9.1 System Diagnostics Screen Example - Clock Battery Failure
Signal
Calibration
Flow
Clock battery
Battery 1 (bottom)
Battery 2 (top)
Laser current
For troubleshooting that involves technical support from the manufacturer, the user may need to
send a fax of the system status printout to technical support.
1. On the Counter Navigation screen, push
serial number and software version, shows.
2. On the Diagnostics screen, push .
The printout will show the serial number, date and time and other data about the system.

Factory Settings

For troubleshooting that involves technical support from the manufacturer, the user may
need to send a copy of the factory settings to technical support.
NOTE
Factory settings cannot be changed by the user.
To view the factory information including the calibration date:
1
Log on as an administrator.
2
On the Counter Navigation screen, push
date, calibration due date and nominal flow).
DOC026.53.80202, Edition 7
Diagnostics and Troubleshooting
Value
0.00 VDC
0.00 VDC
0.00 VDC
16.42 VDC
16.44 VDC
N/A
DIAGNOSTICS
FACTORY
Status
OFF
OFF
FAIL
PASS
PASS
– –
. Information about the system, such as
. The factory settings show (e.g., calibration
CHAPTER 9
Table 9.1
9-1