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Multitech CommPlete CC2400 System Installation And Quick Start Manual

Multi-tech cc2400 chassis: quick start
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Summary of Contents for Multitech CommPlete CC2400

  • Page 1 System Installation and Quick Start Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Revision...

  • Page 3: Federal Communications Commission Statement

    Federal Communications Commission Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 4: Emc, Safety, And Terminal Directive Compliance

    No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty.

  • Page 5: Canadian Limitations Notice

    Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination of a interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5.

  • Page 7: Table Of Contents

    E1 Installation Procedures... 14 PRI (23B+D) Installation Procedure... 14 EPRI (30B+D) Installation Procedure... 18 Safety Warnings ... 20 CC2400 Installation Procedure... 20 T1/Dual T1 Installation Procedure ... 21 E1 Installation Procedure... 23 PRI (23B+D) Installation Procedure... 23 EPRI (30B+D) Installation Procedure... 27 2 Configuration Quick Start Introduction...
  • Page 8 viii...

  • Page 9: System Installation

    1 System Installation...

  • Page 10: Introduction

    After reading the Pre-Installation Notes, you should refer to the initial installation page for your product (page 11 for CC9600 users, and page 20 for cc2400 users) and then proceed with the procedure that matches your setup.

  • Page 11: Safety Warnings

    Unpack and assemble them in the order indicated, checking for shipping damage as you do so. The following instructions are for the CC9600 CommPlete. Instructions for the CC2400 CommPlete follow. The procedures are divided into segment types and, as such, you should refer to the installation procedure appropriate to your setup.

  • Page 12: T1/Dual T1 Installation Procedure

    T1/Dual T1 Installation Procedure Figure 1. CommPlete CC9600 with Four T1/Dual T1 Segments 1. Unpack the CC9600 chassis and place it on a bench or install it in a standard 19-inch rack. In addition to the chassis, the carton contains two power cord sets and the documentation set.
  • Page 13 9. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T connector on the back of the chassis. Plug the other end into the Ethernet wall jack. 10. Turn on the PS9600 power supplies. The power supply indicators should light and the controller indicators should flash during the power-on self- test.

  • Page 14: E1 Installation Procedures

    E1 Installation Procedure Figure 2. CommPlete CC9600 with up to 4 E1 segments 1. Unpack the CC9600 chassis and place it on a bench or install it in a standard 19-inch rack. In addition to the chassis, the carton contains two power cord sets and the documentation set.
  • Page 15 10. Turn on the PS9600 power supplies. The power supply indicators should light and the controller indicators should flash during the power-on self- test. 11. Connect one end of the provided E1 cable(s) to the E1 jack(s) on the RASCard, and the other end to an E1 wall jack. Note: Do not connect the E1 line(s) until you are ready to proceed with the configuration procedures 12.

  • Page 16: Pri (23B+D) Installation Procedure

    PRI (23B+D) Installation Procedure Figure 3. CommPlete CC9600 with Four PRI (23B+D) Segments 1. Unpack the CC9600 chassis and place it on a bench or install it in a standard 19-inch rack. In addition to the chassis, the carton contains two power cord sets and the documentation set.
  • Page 17 9. Plug the two power cord sets into AC outlets. 10. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T connector on the back of the chassis. Plug the other end into the Ethernet wall jack. 11. Turn on the PS9600 power supplies. The power supply indicators should light and the controller indicators should flash during the power-on self- test.

  • Page 18: Epri (30B+D) Installation Procedure

    EPRI (30B+D) Installation Procedure Figure 4. CommPlete CC9600 with Four EPRI (30B+D) Segments 1. Unpack the CC9600 chassis and place it on a bench or install it in a standard 19-inch rack. In addition to the chassis, the carton contains two power cord sets and the documentation set.
  • Page 19 9. Plug the two power cord sets into AC outlets. 10. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T connector on the back of the chassis. Plug the other end into the Ethernet wall jack. 11. Turn on the PS9600 power supplies. The power supply indicators should light and the controller indicators should flash during the power-on self- test.

  • Page 20: Safety Warnings

    Unpack and assemble them in the order provided, checking for shipping damage as you do so. The following instructions are for the CC2400 CommPlete. Instructions for the CC9600 CommPlete precede these instructions. The procedures are divided into segment types; therefore, you should refer to the installation procedure appropriate to your setup.

  • Page 21: T1/Dual T1 Installation Procedure

    T1/Dual T1 Installation Procedure Figure 5. CommPlete CC2400 with One T1/Dual T1 Segment 1. Unpack the CC2400 chassis and place it on a bench or install it in a standard 19-inch rack. In addition to the chassis, the carton contains a power cord set and the documentation set.
  • Page 22 System Installation and Quick Start Guide 10. Connect one end of the provided T1 cable(s) to the T1 jack(s) on the RASCard, and the other end to a T1 wall jack. Note: Do not connect the T1 line(s) until you are ready to perform the configuration procedures.

  • Page 23: E1 Installation Procedure

    E1 Installation Procedure Figure 6. CommPlete CC2400 with One E1 segment 1. Unpack the CC2400 chassis and place it on a bench or install it in a standard 19-inch rack. In addition to the chassis, the carton contains a power cord set and the documentation set.
  • Page 24 System Installation and Quick Start Guide 10. Connect one end of the provided E1 cable(s) to the E1 jack(s) on the RASCard, and the other end to an E1 wall jack. Note: Do not connect the E1 line(s) until you are ready to perform the configuration procedures.
  • Page 25 PRI (23B+D) Installation Procedure Figure 7. CommPlete CC2400 with One PRI (23B+D) Segment 1. Unpack the CC2400 chassis and place it on a bench or install it in a standard 19-inch rack. In addition to the chassis, the carton contains a power cord set and the documentation set.
  • Page 26 System Installation and Quick Start Guide 10. Apply power to the CC2400. The power supply indicators should light and the controller indicators should flash during the power-on self-test. 11. Connect one end of the provided RJ48 cable to the PRI interface jack on the MTPRI-HD23B card, and the other end to a PRI line wall jack.

  • Page 27: Epri (30B+D) Installation Procedure

    EPRI (30B+D) Installation Procedure Figure 8. CommPlete CC2400 with One EPRI (30B+D) Segment 1. Unpack the CC2400 chassis and place it on a bench or install it in a standard 19-inch rack. In addition to the chassis, the carton contains a power cord set and the documentation set.
  • Page 28 System Installation and Quick Start Guide 11. Connect one end of the provided RJ48 cable to the PRI interface jack on the MTPRI-HD23B card, and the other end to a PRI line wall jack. Note: Do not connect the PRI line until you are ready to perform the configuration procedures.

  • Page 29: Configuration Quick Start

    2 Configuration Quick Start...

  • Page 30: Introduction

    User Guide for each component, or refer to the on-line help provided with your software. At the end of the verification procedure, you will be instructed to go to the following link on the Multi-Tech web site: http://www.multitech.com/support/ Use the Product Support list box to select Commplete.

  • Page 31: T1/Dual Configuration Procedure

    2 Configuration Quick Start T1/Dual Configuration Procedure Fill out the following Site Information sheet prior to configuration. This form can be useful as a quick reference and troubleshooting tool.
  • Page 32 To communicate with the controller card, use the following settings: 115,200 bps, 8N1, and no flow control. 3. Turn on the power supply or supplies for the CommPlete chassis. If the CommPlete Communications Server is already on, press the reset button on the MR9600 controller’s front panel with the end of a paper clip.
  • Page 33 The settings you create in the System Defaults Setup menu become the default settings for any new device that is inserted into the CommPlete chassis. In data entry lines, current settings are displayed in angle brackets. Press Enter to accept a current setting and continue to the next option or menu;...
  • Page 34 System Installation and Quick Start Guide 11. Press E NTER backup DNS server) or type the address for your backup DNS server and press E NTER one appears that shows your new network defaults and presents you with the System Defaults Setup menu: Default Gateway (-(previous), q(uit), <192.168.4.1>): Subnet Mask (-(previous), q(uit), <255.255.255.0>): Primary DNS Server (-(previous), q(uit), <192.168.11.251>):...
  • Page 35 1. Disabled 2. Enabled Enter Selection (-(previous), q(uit), <2>): 15. In the Wan Port IPCP menu, select Enabled if you want all WAN ports to use TCP/IP or PPP by default. Select Disabled if TCP/IP or PPP is not to be used. When you press E reappears: System Defaults Setup 1.
  • Page 36 System Installation and Quick Start Guide security rather than RADIUS or TACACs+), leave these addresses set at the 0.0.0.0 default. When you finish the second option, press Enter to display the Shared Secret Password option: Shared Secret Password (-(previous), q(uit), <********>): 21.
  • Page 37 Wink High Time (ms) (-(previous), q(uit), <220>): After Wink Time (ms) (-(previous), q(uit), <500>): PreWink Time (ms) (-(previous), q(uit), <220>): 26. Enter a value for PreWink Time, in milliseconds, or press E accept the default value (220 ms). The Channel Polling Interval appears: Wink High Time (ms) (-(previous), q(uit), <220>): After Wink Time (ms) (-(previous), q(uit), <500>): PreWink Time (ms) (-(previous), q(uit), <220>):...
  • Page 38 ENTER to store the information and re-boot. (-(previous), q(uit), <1>): to accept the default option. The following menu appears: NTER (-(previous), q(uit), <1>): to leave the transmit level set at -0.0 dB unless Multi-Tech (-(previous), q(uit), <5>): NTER...
  • Page 39 Note: As you proceed with the individual device configurations that follow, you will be brought through some of the same parameters that were configured during the System Defaults Setup. In such steps, verify that the options are correct and press E MR9600 Controller Setup Note: as you configure the controller, make note of your settings on the Site T1 Information sheet.
  • Page 40 System Installation and Quick Start Guide 39. Type 1 and ENTER to change the Controller's IP Address. Type the new address and ENTER. 40. From the setup menu, type 2 and ENTER to change the current Date. Enter the date in the format: <month>/<day>/<year>, and press ENTER to return to the setup menu.
  • Page 41 2. Ras Setup 3. T1 Setup (Required) 4. E1 Setup (Required) 5. PRI Setup (Required) Enter Selection RASCard Setup Note: as you configure the RASCard, make note of your settings on the T1 Site Information sheet. 49. Verify that all RASCards are turned on. Type 2 and press E the RASCards.
  • Page 42 System Installation and Quick Start Guide If no changes are needed, or all necessary changes have been made, type d and ENTER. Proceed to RASCard Setup step # 73. 53. To change the IP Address, type 1 and ENTER. The IP Address option appears: IP Address Enter Selection...
  • Page 43 65. To change the Address Method, type 7 and press ENTER. The Address Method option appears: Address Method 1. via DHCP server 2. Address pool 3. Per port config 4. RADIUS Enter Selection (-(previous), <3>: 2 Type the number of the address allocation method and press ENTER. Via DHCP Server Type 1 to select via DHCP server.
  • Page 44 System Installation and Quick Start Guide The RASCard's address pool has a Start and End exclusion address range as well as two optional Start and End exclusion address ranges. By using both exclusion ranges, you can, in effect, create three disconnected pools. Addresses from these pools are allocated to users when they call.
  • Page 45 Enter Selection (-(previous), q(uit), d(one), <24>: d d. Repeat steps a through c to set up each port. e. When each port has been set up, select d(one). Config Port? (<y>, n):1.Port Number 2.Port Type 3.Remote Address Enter Selection (-(previous), q(uit), d(one), <24>: d 66.
  • Page 46 System Installation and Quick Start Guide 72. To change the Shared Secret Password, type the Shared Secret Password option number and ENTER. Shared Secret Password (-(previous), q(uit), <********): Type the shared secret password used by your security server and press , or just press E NTER the password, retype the string to confirm that you typed it correctly,...
  • Page 47 4. E1 Setup (Required) 5. PRI Setup (Required) Enter Selection T1 Card(s) Setup Note: Before you begin the configuration procedures, please verify that all T1 cables and/or PRI cables are connected to their respective telco lines. For information on telco line setup, contact you telco. Note: as you configure the T1 Card(s), make note of your settings on the T1 Site Information sheet.
  • Page 48 System Installation and Quick Start Guide Disconnect Timeout (sec) FXS Signaling Options Transmit Level Save changes and config the device? (<y>, n): 81. Type y to save your changes, or n to cancel them. The following option appears: Select a T1/E1 Card (<1B>, 5B, 9B, 13B, -(previous), d(one)): 82.

  • Page 49: Getting Version Information

    To return to the MultiCommManager Environment Setup menu, type se. To return to the T1 Setup options to configure the T1 Card, type T1setup. MultiCommManager Installation 87. Install the MultiCommManager software on your supervisor PC. 88. Open the MultiCommManager Explorer window and select Physical View.

  • Page 50: E1 Configuration Procedure

    System Installation and Quick Start Guide E1 Configuration Procedure Fill out the following Site Information sheet prior to configuration. This form can be useful as a quick reference and troubleshooting tool.
  • Page 51 To communicate with the controller card, use the following settings: 115,200 bps, 8N1, and no flow control. 3. Turn on the power supply or supplies for the CommPlete chassis. If the CommPlete Communications Server is already on, press the reset button on the MR9600 controller’s front panel with the end of a paper clip.
  • Page 52 The settings you create in the System Defaults Setup menu become the default settings for any new device that is inserted into the CommPlete chassis. In data entry lines, current settings are displayed in angle brackets. Press Enter to accept a current setting and continue to the next option or menu;...
  • Page 53 Default Gateway (-previous), q(uit), <192.168.4.1>): Subnet Mask (-previous), q(uit), <0.0.0.0>): Primary DNS Server (-previous), q(uit), <0.0.0.0>): Backup DNS Server (-(previous), q(uit), <0.0.0.0>): System Defaults Setup 1. Network Defaults 2. Ras Defaults (Required) 3. Ras Security Defaults (Required) 4. T1 Defaults (Required) 5.
  • Page 54 System Installation and Quick Start Guide 2. Ras Defaults 3. Ras Security Defaults (Required) 4. T1 Defaults (Required) 5. E1 Defaults (Required) 6. PRI Defaults (Required) Enter Selection (-(previous), q(uit), <3>): 3 16. Type 3 and press ENTER to set up RAS Security Defaults. A screen that shows the current RAS security defaults appears with the RAS Express Password option: RAS Express Password:********...
  • Page 55 Note: Although options 4 T1 Defaults, 5 E1 Defaults and option 6 PRI Defaults are listed as “Required”, you only need to configure the option that matches your segment type. 22. Type 5 and press ENTER to set up your E1 defaults. A screen showing your current E1 defaults appears Channel Polling Interval(sec):20 Error Threshold:10...
  • Page 56 System Installation and Quick Start Guide Enter Selection (-(previous), q(uit), <1>: Line Coding is the signaling technique of transmitting binary ones and zeros (bits). You may choose AMI or HDB3. AMI inverts, or changes the polarity of successive ones (marks) to maintain ones density. HDB3 is transparent (not confused with data).
  • Page 57 The default value is 120 Ohm. Type the number of the option that matches your E1 configuration and press ENTER or press ENTER to accept the default value. 32. The System Default Setup menu appears: System Defaults Setup 1. Network Defaults 2.
  • Page 58 System Installation and Quick Start Guide 5. Default Gateway 6. Subnet Mask 7. Read Community 8. Write Community Enter Selection (-(previous), q(uit), d(one), <1>: 1 The Controller's IP address must not be the same address as the Default trap IP or the Default Gateway IP address. 38.
  • Page 59 49. Type y and press E changes. If you answer y, it will not affect any current connections. The following screen appears: IP Address 192.168.4.182 stored Trap IP Address 192.168.4.150 stored Gateway IP Address 192.168.4.1 stored Subnet mask 255.255.255.0 stored Read Community public stored Write Community public stored Device Specific Setup...

  • Page 60: Enter Selection (-(Previous), Q(Uit), <2>)

    System Installation and Quick Start Guide 18.Share Secret Password:********* Enter Selection (-(previous), q(uit), d(one), <1>: 2 53. Verify the settings for each option. To change a value for a particular option, type the number corresponding to menu item and press ENTER. If no changes are needed, or when all necessary changes have been made, type d and ENTER.

  • Page 61: Start

    66. To change the Address Method, type 7 and press ENTER. The Address Method option appears: Address Method 1. via DHCP server 2. Address pool 3. Per port config 4. RADIUS Enter Selection (-(previous), <3>: 2 67. Type the number of the address allocation method and press ENTER. Via DHCP Server Type 1 to select via DHCP server.
  • Page 62 System Installation and Quick Start Guide as well as two optional Start and End exclusion address ranges. By using both exclusion ranges, you can, in effect, create three disconnected pools. Addresses from these pools are allocated to users when they call. The pool should have one address for each port controlled by the RASCard.
  • Page 63 e. Repeat steps a through c to set up each port. f. When each port has been set up, select d(one). Config Port? (<y>, n): 1.Port Number 2.Port Type 3.Remote Address Enter Selection (-(previous), q(uit), d(one), <24>: d 68. Change the RAS Express Password, by typing the option number for RAS Express Password and ENTER.
  • Page 64 System Installation and Quick Start Guide Shared Secret Password (-(previous), q(uit), <********): 75. Type the shared secret password used by your security server and press , or just press E NTER string to confirm that you typed it correctly, and press E 76.
  • Page 65 E1 Card(s) Setup Note: Before you begin the configuration procedures, please verify that all E1 cables and/or PRI cables are connected to their respective telco lines. For information on telco line setup, contact you telco. Note: as you configure the E1 Card(s), make note of your settings on the E1 Site Information sheet.

  • Page 66: Getting Version Information

    System Installation and Quick Start Guide 2. Ras Setup 3. T1 Setup 4. E1 Setup (Required) 5. PRI Setup (Required) Enter Selection 85. Type q and press E Save System Defaults? (<y>, n): 86. Type y and press E prompt appears: A:\ # To reenter the MultCommManager Environment Setup, type se.

  • Page 67: Pri (23B+D) Configuration Procedure

    2 Configuration Quick Start PRI (23B+D) Configuration Procedure Fill out the Site Information sheet below prior to configuration. This form can be useful as a quick reference and troubleshooting tool.
  • Page 68 To communicate with the controller card, use the following settings: 115,200 bps, 8N1, and no flow control. 3. Turn on the power supply or supplies for the CommPlete chassis. If the CommPlete Communications Server is already on, press the reset button on the MR9600 controller’s front panel with the end of a paper clip.
  • Page 69 The settings you create in the System Defaults Setup menu become the default settings for any new device that is inserted into the CommPlete chassis. In data entry lines, current settings are displayed in angle brackets. Press E to accept a current setting and continue to the next NTER option or menu;...
  • Page 70 System Installation and Quick Start Guide Backup DNS Server (-(previous), q(uit), <0.0.0.0>): 11. Press E NTER backup DNS server) or type the address for your backup DNS server and press E NTER one appears that shows your new network defaults and presents you with the System Defaults Setup menu: Default Gateway (-(previous), q(uit), <192.168.4.1>): Subnet Mask (-(previous), q(uit), <255.255.255.0>):...
  • Page 71 Wan Port IPCP 1. Disabled 2. Enabled Enter Selection (-(previous), q(uit), <2>): 15. In the Wan Port IPCP menu, select Enabled if you want all WAN ports to use TCP/IP or PPP by default. Select Disabled if TCP/IP or PPP is not to be used.
  • Page 72 System Installation and Quick Start Guide 20. If you do not have a secondary security server, press E default address of 0.0.0.0. If you are using local security (i.e., RASExpress security rather than RADIUS or TACACs+), leave these addresses set at the 0.0.0.0 default.
  • Page 73 Type the number of the line coding option that your PRI line uses, or press E to accept the default coding. The following menu appears: NTER Framing Format 1. 12 Frame Multiframe (F12-D3/4) 2. 4 Frame Multiframe 3. Extended Super Frame 4.
  • Page 74 System Installation and Quick Start Guide 29. Press E NTER reappears: MultiCommManager Environment Setup 1. System Defaults Setup 2. Device Specific Setup (Required) Enter Selection 30. In the MultiCommManager Environment Setup menu, select option 2 and press E options that are most important to set now are the IP addresses for the controller and the IP addresses for each RAS.
  • Page 75 33. Type 1 and ENTER to change the IP Address. Type the new address and press ENTER. 34. Type 2 and ENTER to change the current Date. Enter the date in the format: <month>/<day>/<year>, and press ENTER. 35. Type 3 and ENTER to change the current Time. Use either 12-hour or 24-hour format, and press ENTER.
  • Page 76 System Installation and Quick Start Guide 4. E1 Setup (Required) 5. PRI Setup (Required) Enter Selection (-(previous), q(uit), <2>): RASCard(s) Setup Note: as you configure the RASCard, make note of your settings on the PRI Site Information sheet. 44. Verify that all RASCards are turned on. Type 2 and press E the RASCards.
  • Page 77 IP Address Enter Selection (-(previous), q(uit), <2>): 49. Type the IP Address of the RASCard, for example 192.168.4.151, and press ENTER. 50. To change the Subnet Mask address, type 2 and press ENTER. Subnet Mask Enter Selection (-(previous), q(uit), <2>): 51.

  • Page 78: Ip Address

    System Installation and Quick Start Guide 61. Type the number of the address allocation method and press ENTER. Via DHCP Server Type 1 to select via DHCP server. The via DHCP server option appears: 1. IP Address 2. Subnet Mask 3.

  • Page 79: Per Port Configuration

    c. Use options 10, 11, 12 and 13 to set up the start and end exclusion ranges within the pool of addresses. Type the start and end addresses of each exclusion range in the pool. If you do not need to exclude any addresses, leave the exclusion address values set to 0.0.0.0.

  • Page 80: Secondary Server:0.0.0.0

    System Installation and Quick Start Guide Shared Secret Password:******** RAS Express Password (-(previous), q(uit), <********>): Type a new password if you want a unique administrator password for the RASCard; otherwise, press ENTER to accept the current password. The Getting RAS info menu appears. 63.

  • Page 81: Address Method:address Pool

    6. Frame Type:TYPE_II 7. Address Method:Address pool 8. Address Pool Start:192.168.90.230 9. Address Pool End:192.168.90.253 10.Start 1st Exclusion:0.0.0.0 11.End 1st Exclusion:0.0.0.0 12.Start 2nd Exclusion:0.0.0.0 13.End 2nd Exclusion:0.0.0.0 14.RAS Express Password:******** 15.Protocol:Local 16.Primary Server:192.168.90.1 17.Secondary Server:0.0.0.0 18.Shared Secret Password:******** Config Ras? (<y>, n): y 71.
  • Page 82 System Installation and Quick Start Guide 74. If you do not need to configure any PRI interfaces, type q, press E and go to step 98. Otherwise, type 5 and press E PRI interfaces. The following option appears: Select a PRI Card (10A, -(previous), <d>(one)) : 75.
  • Page 83 82. To change the Framing Format, type 3 and press ENTER. The Framing Format menu appears: Framing Format 1. 12 Frame Multiframe (F12-D3/4) 2. 4 Frame Multiframe 3. Extended Super Frame 4. 72 Frame Multiframe - Remote Switch Mode (F72) Enter Selection (-(previous), <3>): 83.
  • Page 84 System Installation and Quick Start Guide 90. Press E NTER option and press E 91. To change the Active Channels option, type 7 and press E Active Channels menu appears: Active Channels (-(previous), <23>): Enter Selection (-(previous), q(uit), d(one), <1>): 92.

  • Page 85: Getting Version Information

    99. Click Add to create in the Explorer an IP site for the CommPlete controller and servers. Enter the IP address of the controller, a unique long name, and a unique three-letter short name. Click OK. 100. Double-click Physical View. You should see the name of the new site next to a green “IP.”...

  • Page 86: Epri (30B+D) Configuration Procedure

    System Installation and Quick Start Guide EPRI (30B+D) Configuration Procedure Fill out the Site Information sheet below prior to configuration. This form can be useful as a quick reference and troubleshooting tool.
  • Page 87 To communicate with the controller card, use the following settings: 115,200 bps, 8N1, and no flow control. 3. Turn on the power supply or supplies for the CommPlete chassis. If the CommPlete Communications Server is already on, press the reset button on the MR9600 controller’s front panel with the end of a paper clip.
  • Page 88 The settings you create in the System Defaults Setup menu become the default settings for any new device that is inserted into the CommPlete chassis. In data entry lines, current settings are displayed in angle brackets. Press E option or menu; press - (hyphen) to go back to the previous menu; or press q to quit.
  • Page 89 11. Type the address for your backup DNS server, or press E the default address of 0.0.0.0 if you do not have one. When you press , a screen similar to the following one appears that shows your NTER new network defaults and presents you with the System Defaults Setup menu: Default Gateway (-(previous), q(uit), <192.168.4.1>): Subnet Mask (-(previous), q(uit), <255.255.255.0>):...
  • Page 90 System Installation and Quick Start Guide 15. Select Enabled (type 2 and press E use TCP/IP or PPP by default. Select Disabled (type 1 and press E if TCP/IP or PPP is not to be used. When you press E Defaults Setup menu reappears: System Defaults Setup 1.
  • Page 91 Shared Secret Password (-(previous), q(uit), <********>): 20. Type the shared secret password used by your security server and press . Retype the string to confirm that you typed it correctly, and press NTER again. The System Defaults Setup menu reappears: NTER System Defaults Setup 1.
  • Page 92 System Installation and Quick Start Guide If you selected the European PRI switch type, the Framing Format will default to 72 Frame Multiframe. All other Framing Format options will be ignored. Press ENTER to display the Error Correction menu. Error Correction 1.
  • Page 93 25. As the system restarts, type your User ID and password at the prompts, pressing ENTER after each item. The system detects the installed devices and the MultiCommManager Environment Setup menu reappears: MultiCommManager Environment Setup 1. System Defaults Setup 2. Device Specific Setup (Required) Enter Selection (q(uit), <1>): 26.
  • Page 94 System Installation and Quick Start Guide logged in to the supervisor. Press ENTER. If this value is set to 0.0.0.0 (default), then traps are only sent to supervisors that log in to the controller. Type the IP address of the supervisor PC that you want to send error and status information to, for example 192.168.4.150.
  • Page 95 40. Type 2 and press E to set up your RASCards. The following line NTER appears: Select a Ras Card (1A, 5A, 9A, 13A, -(previous), <d>(one)): Type the device number of the RASCard you want to set up, or press to set up the currently selected RASCard.
  • Page 96 System Installation and Quick Start Guide Subnet Mask (-(previous), q(uit), <255.255.255.0>): Default Gateway (-(previous), q(uit), <192.168.4.1>): Primary DNS Server (-(previous), q(uit), <0.0.0.0>): Backup DNS Server (-(previous), q(uit), <0.0.0.0>): 47. Type a new address for the backup DNS server or press E the default address of 0.0.0.0.

  • Page 97: Address Pool Configuration

    local security (i.e., RASExpress security rather than RADIUS or TACACs+), leave these addresses set at the 0.0.0.0 default. When you finish the second option, the Shared Secret Password option appears: Primary Server (-(previous), q(uit), <0.0.0.0>): Secondary Server (-(previous), q(uit), <0.0.0.0>): Shared Secret Password (-(previous), q(uit), <********>): 53.
  • Page 98 System Installation and Quick Start Guide c. Type the start and end address of each exclusion range in the pool, or press E exclude any addresses, leave the exclusion addresses set to 0.0.0.0. to accept the current address. If you do not need to NTER...
  • Page 99 Per Port Configuration If you selected Per port config in step 50, you must individually allocate valid IP addresses to all 30 EPRI ports. The ports must be set up sequentially, beginning with port 1, as shown in the following example. Port Number:1 Port Number (-(previous), q(uit), <1>): a.
  • Page 100 System Installation and Quick Start Guide Start 2nd Exclusion:0.0.0.0 Administrator Password:******** Shared Secret Password:******** Config Ras? (<y>, n): 54. Type y and press E appear: Configuring ... Config Completed The RAS must be reset to finish the config. (<y>, n): Type y to reset the RASCards.
  • Page 101 1. Use Active Settings (pre-configured card) 2. Use System Defaults (new card) 3. Use Stored Settings (swapping cards) Enter Selection (q(uit), ,1>: 1 57. Type 1 to use settings from a pre-configured card. Type 2 to use the System default for a new card. Type 3 to swap a card using stored settings.

  • Page 102: Getting Version Information

    System Installation and Quick Start Guide Saving Defaults ... Done 64. The following prompt appears: [0] A:\ # Type se to enter the MultiCommManager Environment Setup menus. MultiCommManager Installation 65. Install the MultiCommManager software on your supervisor PC. 66. Open the MultiCommManager Explorer window and select Physical View.

  • Page 103: Verifying Software/Firmware Version Information

    2 Configuration Quick Start Verifying Software/Firmware Version Information Before you begin the following procedures, please make sure that all T1, E1 cards and/or PRI cards are connected to their respective telco lines. Multi- Tech Systems is constantly enhancing and updating our product, and despite our best efforts, it is possible that the product you received will have been revised by the time you install it.
  • Page 104 Use the search function to find the list of the latest firmware and software revisions. In addition this site also provides links to the Multi-Tech FTP site, should you need to upgrade. Compare the list found on the web site to the list you have assembled above.

  • Page 105: Warranty And Technical Support

    3 Warranty and Technical Support...

  • Page 106: Limited Warranty

    System Installation and Quick Start Guide Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if date of purchase is not provided, two years from date of shipment.

  • Page 107: Appendixes

    Appendixes...

  • Page 108: Appendix A - Additional Site Information Sheets

    Appendix A – Additional Site Information Sheets The pages that follow are additional copies of the Site Information sheets used in the configuration procedures for your CommPlete Communications Server. Complete a Site Information sheet for each segment that you configure. For more details on these sheets, and configuration instructions, refer to Chapter 2 –...
  • Page 109 A Additional Site Information Sheets 82088100...
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  • Page 111 A Additional Site Information Sheets 82088100...
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  • Page 113 A Additional Site Information Sheets 82088100...

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