License Troubleshooting; Network-Attached Storage Troubleshooting - Christie IMB User Manual

Troubleshooting
Problem
How can encrypted content play without a
valid KDM key appearing on the Keys tab
on the projector TPC?
How do I use the web interface to load KDM
keys?

License Troubleshooting

Problem
What optional features require a license?
How do I upload a license key?
How do I obtain a Dolby 3D Color Correction
license?
How do I apply Dolby color calibration?
How do I obtain a RealD 3D EQ license?
Where is the Electronic Serial Number (eSN)
for my Christie IMB?

Network-attached Storage Troubleshooting

Problem
How do I test the performance of my NAS
device?
How do I configure the NFS service for my
Network Attached Storage (NAS) device?
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KDM keys are stored in two locations. KDM keys used to unlock
content are stored in the security manager (SM). KDM keys listed on
the Keys tab are stored in the screen management system (SMS).
The two systems can become unsynchronized and the KDM keys can
exist on the SM but not the SMS (they do not appear on the Keys
tab). This issue can occur when a NAS device or the Christie IMB is
moved to another projector. Ingest the KDM keys again so they
appear in the Keys tab.
1. Add the computer with the KDM key to the same subnet as the
Christie IMB-S2.
2. Open an internet browser.
3. Enter the IP address of the Christie IMB in the address field.
Press Enter.
4. Click Login.
5. Enter your user name and password and then click Log In.
6. Click the Content tab.
7. Click the Keys tab.
8. Click Load Keys.
9. Browse to the location of the KDM key, select it, and then click
Open.
See Licensing on page 4.
See Upload a License Key
See Dolby 3D Color Correction Licensing
See the Christie IMB Dolby Color Calibration instruction sheet (020-
100921-01). This document is included in the Dolby calibration
software package available from Dolby laboratories.
See RealD 3D EQ Licensing
See Identifying the Christie IMB Electronic Serial Number
4.
See Test NAS Performance
See Connect the Projector to Network-attached Storage
Resolution
Resolution
on page 6.
on page 5.
on page 5.
Resolution
on page 26.
Christie Integrated Media Block User Manual
020-100845-05 Rev. 1 (08-2013)
on page
on page 7.