Playback Troubleshooting - Christie IMB User Manual

Problem
Why do I receive buffer underrun errors
when playing content from a QNAP NAS?

Playback Troubleshooting

Problem
How do I play MPEG-2 content?
How do I configure my audio settings?
If the lamp turns off unexpectedly, does
playback stop?
How do I play high frame rate (HFR)
content?
After updating my Christie IMB software to
version 3.1.1 my 3D images are inverted.
Applying the 3D settings on the Channel
tab temporarily corrects the problem. How
do I permanently correct the inverted 3D
images?
Christie Integrated Media Block User Manual
020-100845-05 Rev. 1 (08-2013)
This error can occur when there is more than 30 minutes between
shows and the hard disk standby feature is enabled on the QNAP
NAS. When the QNAP NAS is in standby mode, it can take 5 to 10
seconds for it to respond.
To turn hard disk standby off:
1. Log in to the QNAP NAS management screen. The default
password and user name are admin.
2. Expand System Administration.
3. Click Hardware in the left pane.
4. Clear the Enable hard disk standby mode... check box in the
right pane.
5. Scroll to the bottom of the screen and click Apply.
To play MPEG-2 content, this software must be installed on the
projector:
• Christie IMB-S2 Main Software v1.2 or later.
• Solaria One Main Software v4.0.1 or later on Solaria One and
Solaria One+ projectors.
• Solaria Main Software v3.1.1 or later on all other Christie series 2
projectors.
See Play MPEG-2 Content
See Manage Audio Settings
Yes.
If the lamp goes out, the Christie IMB pauses playback. As soon as
the lamp is turned on, you can resume playback from where it was
paused.
• A HFR license is required to play HFR content. Verify the license is
installed.
• ICP version 4.0 or later is required to play HFR content on Christie
4K projectors. Solaria software version 3.1.0(3) and later includes
the ICP software and firmware necessary to display HFR content.
Download the latest Solaria software from the Christie web site.
See information bulletin 020-200201-01 Christie IMB-S2 Default 3D
Setting Files on the Christie web site for corrective procedures for
this issue.
Troubleshooting
Resolution
Resolution
on page 31.
on page 63.
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