Backing Up, Restoring, And Upgrading Files; Upgrading The Crimson Series Software; Adding A Software License To A Projector - Christie Crimson Series User Manual

Backing up, restoring,
and upgrading files
Learn how to back up, restore, and upgrade files.

Upgrading the Crimson Series software

When a new version of the software is released, Crimson Series must be upgraded.
1. Turn off the lasers before proceeding with the upgrade.
2. If using the display panel to upgrade the software, insert a USB key that contains the software
upgrade file.
The USB flash drive must be formatted using the FAT 32 file system.
The upgrade file must be located at the root of the USB key.
3. Select MENU > Admin > Software > Upgrade.
4. Select an upgrade file.
• On the projector, select the upgrade file from the root of the USB and select Enter.
• From the web interface, in the Open dialog, navigate to the file and select Open.
5. To automatically restart Crimson Series, select Restart Now.
If you decide to restart Crimson Series at a later date (Restart Later), you cannot perform
another upgrade until the Crimson Series is restarted.

Adding a software license to a projector

Add the software license to the projector using the Christie Twist 2.8 or higher.
The projector does not display 4K content if the HFR license is installed and enabled. To change to 4K
mode, use the OTR serial command. For more information, refer to Crimson and Mirage Serial
Commands Guide (P/N: 020-102660-XX).
1. Record the serial number of the projector(s) and send it to Christie Technical Support.
The serial number is available on the projector label, from the Menu > Status >
Configuration menu, or you can send the (SST+CONF?1) serial API command.
Christie Technical Support will send a zipped license file to you. If you sent more than one
serial number, you will receive multiple license files as the .key file is based on the serial
number of the projector.
2. Unzip the license file to a known location on your computer.
3. Make sure the projector you want to upgrade is running and is on the same subnet as your
computer.
4. From the Start menu, select Christie > Twist 2.x > Projector License Utility.
Crimson Series User Guide
020-102649-07 Rev. 1 (05-2023)
Copyright © 2023 Christie Digital Systems USA, Inc. All rights reserved.
If printed, please recycle this document after use.
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