Key Delivery Message (Kdm) Key Troubleshooting - Christie IMB User Manual

Problem
What methodologies are available to ingest
Digital Cinema Packages (DCP)?
When ingesting content remotely, what is
the user name and password for the Christie
IMB?
Why is my hard drive not detected when I
ingest content?

Key Delivery Message (KDM) Key Troubleshooting

Problem
How do I upload a KDM key?
If a KDM expires during playback, does
playback stop?
Why were my KDM keys removed 30
minutes after they were ingested?
Christie Integrated Media Block User Manual
020-100845-05 Rev. 1 (08-2013)
You can ingest packages by packing list (PKL) or as composition play
list (CPL). If you are using the projector touch controller (TPC) to
manage the ingest, you can only ingest by PKL. Use the web
interface to ingest by CPL or PKL.
By default, the Christie IMB loads DCP packages by PKL. The PKL
includes only the files for the current DCP. A version file (VF) DCP is
typically a set of supplemental files such as sound settings or
additional languages. The VF is dependent on the files contained in
the original version (OV) DCP. If you ingest a VF DCP by PKL, and
did not previously ingested the OV DCP, there might be missing
assets and a Missing Assets error message might appear when you
attempt to load the content.
To ingest CPL files with the web interface:
1. Open an internet browser.
2. Enter the IP address of the Christie IMB in the address field.
Press Enter.
3. Click Login.
4. Click the Content tab.
5. Click the black arrow icon to the left of a PKL file. A list the CPL
files associated with the PKL appears.
6. Select a CPL file and click Ingest.
See Ingest Remote Content from a Network IMB
The file system might be corrupted. To resolve a corruption issue,
connect the device containing the
content you want to ingest to a personal computer (PC) and run a file
system check.
Ingest drives can contain Microsoft Windows (FAT, NTFS) or Linux
(ext3, ext4) file systems.
Insert the USB thumb drive with the KDM key into the Ingest port on
the Christie IMB. You cannot use the USB port on the projector TPC
to upload KDM keys.
See Ingest Content and the KDM Key
No.
When a play list is loaded, the Christie IMB verifies that all of the
content in the play list can be played within the time allowed by the
KDM. In addition, the DCI specification grace period allows playback
to continue for up to 6 hours past the KDM expiry as long as
playback was initiated before the KDM expired.
If you have a dual projector configuration, verify that you are not
sharing a common NAS or DAS device. Maintenance routines on one
Christie IMB will delete KDM keys ingested by a second Christie IMB.
A single NAS or DAS device cannot be shared by multiple projectors.
Troubleshooting
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