Grandstream Networks UCM630 Series User Manual page 227

Select an audio file to play as the welcome prompt for the IVR. Click on "Prompt"
Prompt to
PromptCustom Prompt.
Configure the timeout between digit entries. After the user enters a digit, the user
Digit Timeout needs to enter the next digit within the timeout. If no digit is detected within the
timeout, the UCM630X will consider the entries complete. The default timeout is 3s.
After playing the prompts in the IVR, the UCM630X will wait for the DTMF entry
Response
within the timeout (in seconds). If no DTMF entry is detected within the timeout, a
Timeout
timeout prompt will be played. The default setting is 10 seconds.
Response
Select the prompt message to be played when timeout occurs.
Timeout Prompt
Invalid Input
Select the prompt message to be played when an invalid extension is pressed.
Prompt
Response Configure the number of times to repeat the prompt if no DTMF input is detected.
Timeout Prompt When the loop ends, it will go to the timeout destination if configured, or hang up.
Repeats The default setting is 3.
Configure the number of times to repeat the prompt if the DTMF input is invalid.
Invalid Input
When the loop ends, it will go to the invalid destination if configured, or hang up.
Prompt Repeats
The default setting is 3.
Select the voice prompt language to be used for this IVR. The default setting is
"Default" which is the selected voice prompt language under Web GUIPBX
SettingsVoice PromptLanguage Settings. The dropdown list shows all the
Language current available voice prompt languages on the UCM630X. To add more
languages in the list, please download voice prompt package by selecting "Check
Prompt List" under Web GUIPBX SettingsVoice PromptLanguage
Settings.
Key Pressing Events
Key Press Event: Select the event for each key pressing for 0-9, *, Timeout and Invalid. The event
Press 0 options are:

Press 1

Press 2

Press 3

Press 4

Press 5

Press 6

Press 7

Press 8

Press 9

Press *
add additional audio
Extension
Voicemail
Conference Rooms
Voicemail Group
IVR
Ring Group
Queues
Page Group
Custom Prompt
Hangup
UCM630X Series User Manual
Version 1.0.2.25
file under Web GUIPBX SettingsVoice
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