Table of Contents INTRODUCTION ......................3 PREREQUISITES ...................... 4 CONFIGURE IP PHONES VIA GDMS ............... 5 CONFIGURE UCM REMOTECONNECT SERVICE FOR IP PHONES ..... 7 MAKE CALLS USING IP PHONES ................. 10 Table of figures Figure 1: UCM RemoteConnect Plan Information .................. 4 Figure 2: Add New SIP Server on GDMS ....................
INTRODUCTION Thank you for purchasing the UCM6301/UCM6302/UCM6304/UCM6308 IP PBX. The Grandstream UCM6300 series IP PBX is based on Asterisk 16 system. It provides powerful functions, friendly interface for remote management and easy-to-expand all-in-one communication solution to enterprises of all sizes. The UCM6300 series IP PBX supports up to 3000 extensions with PBX features including audio/video calling, video conferencing, video surveillance, PBX data management and analysis, UCM RemoteConnect, and device remote access.
PREREQUISITES The UCM RemoteConnect service on UCM6300 series must be used with Grandstream Device Management System (GDMS). After the UCM is connected with GDMS, the RemoteConnect information displays below UCM6300 GUI→Value-added Features→UCM RemoteConnect page. In this page, STUN Address, UCM Public Address and Public TLS Port information are needed for IP phone to register to UCM6300 series.
CONFIGURE IP PHONES VIA GDMS The GDMS admin can configure IP phone remotely with the settings required for RemoteConnect. To do so please follow the steps below: Step 1: In your web browser, open the GDMS address and log in with your GDMS account: http://www.gdms.cloud/login Step 2: After logging in GDMS as admin, navigate to VoIP Account→SIP Server page.
Figure 3: Batch Configure SIP Server for SIP Accounts Step 4: Nagivate to VoIP Account->SIP Account, assign the account which has its SIP server as the UCM public address to the device. If the account has device assigned before, GDMS will send the update account information to the assgined device.
CONFIGURE UCM REMOTECONNECT SERVICE FOR IP PHONES IP phone end devices behind NAT in external network can register to the UCM6300 series for remote work purpose. Please refer to below configuration example on GXV3370. 1. Log in GXV3370 web UI as admin, navigate to Account→Basic Settings page and configure the following: SIP Server: Enter the UCM Public Address: Public TLS Port.
Figure 6: GXV3370 Account→SIP Settings 3. Go to phone’s Web UI→Phone Settings→General Settings, configure the STUN server to be same under UI→ Value-added Features→UCM RemoteConnect→Plan page. Figure 7: GXV3370 Phone Settings→General Settings 4. Go to the phone’s web UI→System Settings→Security Setting→TLS page, configure “Minimum TLS Version”...
MAKE CALLS USING IP PHONES After configurating the IP phones with UCM RemoteConnect service, users can use the phone to make audio/video calls and join GS Wave audio/video conferences. Note:Presentation on end device IP Phones is currently not supported. Below are the Grandstream devices that supports RemoteConnect services with UCM6300 series: GXV3350/GXV3370/GXV3380 GXP series GRP series...