Signaling Troubleshooting; Analog Record Trace - Grandstream Networks UCM630 Series User Manual

Signaling Troubleshooting

Analog Record Trace


Analog Record Trace
Analog record trace can be used to troubleshoot analog trunk issue, for example, the UCM630X user has caller
ID issue for incoming call from Analog trunk. Users can access analog record trance under Web
GUIMaintenanceSignal Troubleshooting.
Here is the step to capture trace:
1. Select FXO or FXS for "Record Ports". If the issue happens on FXO 1, select FXO port 1 to record the
trace.
2. Click on "Start".
3. Make a call via the analog port that has the issue.
4. Once done, click on "Stop".
5. Click on "Download" to download the analog record trace.
Figure 313: Traceroute
UCM630X Series User Manual
Version 1.0.2.25
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