Dial By Name; Dial By Name Configuration; Figure 197: Create Dial By Name Group - Grandstream Networks UCM630 Series User Manual

DIAL BY NAME

Dial by Name is a feature on the PBX that allows caller to search a person by first or last name via his/her
phone's keypad. The administrator can define the Dial by Name directory including the desired extensions in the
directory and the searching type by "first name" or "last name". After dialing in, the PBX IVR/Auto Attendant will
guide the caller to spell the digits to find the person in the Dial by Name directory. This feature allows
customers/clients to use the guided automatic system to contact the enterprise employees without having to
know the extension number, which brings convenience and improves business image for the enterprise.

Dial by Name Configuration

The administrators can create the dial by name group under Web GUICall FeaturesDial By Name.
Figure 193: Create Dial by Name Group
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UCM630X Series User Manual
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