Table 73: Ivr Configuration Parameters - Grandstream Networks UCM630 Series User Manual

Basic Settings
Name Configure the name of the IVR. Letters, digits, _ and - are allowed.
Extension Enter the extension number for users to access the IVR.
If enabled, all callers to the IVR can use trunk. The permission must be configured
Dial Trunk
for the users to use the trunk first. The default setting is "No".
Assign permission level for outbound calls if "Dial Trunk" is enabled. The available
permissions are "Internal", "Local", "National" and "International" from the lowest
level to the highest level.
The default setting is "Internal". If the user tries to dial outbound calls after dialing
Permission
into the IVR, the UCM630X will compared the IVR's permission level with the
outbound route's privilege level.
If the IVR's permission level is higher than (or equal to) the outbound route's
privilege level, the call will be allowed to go through.
This controls the destination that can be reached by the external caller via the
inbound route. The available destinations are:



Dial Other

Extensions




IVR Black/White If enabled only numbers inside of the White List or outside of the Blacklist can be
List called from IVR.
Internal
Contain numbers, either of Blacklist or White List.
Black/White List
This feature can be used only when Dial Trunk is enabled, it contains external
External
numbers allowed or denied calling from the IVR, the allowed format is the following:
Black/White List
Number1, number2, number3...
Replace Display
If enabled, the UCM will replace the caller display name with IVR name.
Name
Return to IVR If enabled and if a call to an extension fails, the caller will be redirected to the IVR
Menu menu.
When present in an INVITE request, the alert-Info header field specifies and
Alert Info
alternative ring tone to the UAS.

Table 73: IVR Configuration Parameters

Extension
Conference
Call Queue
Ring Group
Paging/Intercom Groups
Voicemail Groups
Dial by Name
All
UCM630X Series User Manual
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