Canon imagePROGRAF IPF8400 Service Manual page 289

Display message
Hardware error.
03800500-2F2F
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F30
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F31
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F40
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F41
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F42
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F43
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F44
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F47
Turn off printer, wait, then turn on again.
Clean right P Head
Press Online to clear error.
Execute printhead cleaning.
If this message is still displayed, replace
the printhead.
Printing stopped.
Clean left P Head
Press Online to clear error.
Execute printhead cleaning.
If this message is still displayed, replace
the printhead.
Printing stopped.
Ink tank is empty.
Press OK and replace ink tank.
Remaining level of the ink cannot be
correctly detected.
Check ink tank.
Ink tank is empty.
Press OK and replace ink tank.
Code* Condition detected
03800500-2F2F The non-discharge of the EVEN or ODD
line (640-nozzles) is detected the 320-
nozzles or more.
03800500-2F30 Detectable area failure (when adjusting the
position of non-discharging nozzle)
The gap of detection position of nozzle
both ends is big.
03800500-2F31 Non-discharge detection optical axis error Check the head management sensor.
03800500-2F40 The non-discharge of all colors and chips
(A/B, EVEN/ODD) and nozzles is
detected.
03800500-2F41 About all chips and nozzles of one color,
the non-discharge is detected.
03800500-2F42 About single line (A or B) and all nozzles
(1280-nozzles) of one color, the non-
discharge is detected.
03800500-2F43 About single chip (A or B, EVEN or ODD)
and all nozzles (640-nozzles) of one color,
the non-discharge is detected.
03800500-2F44 The non-discharge of the EVEN or ODD
line (640-nozzles) is detected.
03800500-2F47 Head management sensor failure
The APCCHK signal of head management
sensor is out of range.
03800501-280D Printhead1 non-discharge detection error
03800501-2828 Printhead1 non-discharge error (printhead
replacement)
03800502-280E Printhead2 non-discharge detection error
03800502-2829 Printhead2 non-discharge error (printhead
replacement)
03810101-2501 Y ink tank empty
03810101-2511 Unidentified status of Y ink tank (refill ink
tank detection)
03810102-2502 M ink tank empty
Action
Check the head management sensor and surrounding
parts.
Check that the printhead is installed correctly.
Replace the head management sensor.
Replace the printhead.
Check the ink tube unit and surrounding parts.
Check the purge unit and surrounding parts.
Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Replace the head management sensor.
Replace the printhead.
Check the ink tube unit and surrounding parts.
Check the purge unit and surrounding parts.
Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the head management sensor.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Check the head management sensor and
surrounding parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Check the head management sensor and surrounding
parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Check the head management sensor and surrounding
parts.
Replace the head management sensor.
Replace the main controller PCB.
Clean the printhead.
Identify the nozzles in a nozzle check pattern.
Replace the right printhead.
Execute printhead cleaning.
Check nozzles with nozzle check pattern.
Replace the printhead.
Clean the printhead.
Identify the nozzles in a nozzle check pattern.
Replace the left printhead.
Execute printhead cleaning.
Check nozzles with nozzle check pattern.
Replace the printhead.
Renew the Y ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Renew the M ink tank.
Chapter 8
8-11