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Canon iPF8400S Service Manual

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Service Manual

iPF8000 series
iPF8400S
Feb 27 2017

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Table of Contents

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   Summary of Contents for Canon iPF8400S

  • Page 1: Service Manual

    Service Manual iPF8000 series iPF8400S Feb 27 2017...
  • Page 3 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 4: Symbols Used

    Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
  • Page 5 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.
  • Page 7: Table Of Contents

    Contents Contents Chapter 1 PRODUCT DESCRIPTION 1.1 Product Overview ............................1- 1 1.1.1 Product Overview ..............................1- 1 1.2 Features ..............................1- 3 1.2.1 Features .................................. 1- 3 1.2.2 Printhead ................................. 1- 3 1.2.3 Ink Tank................................... 1- 3 1.2.4 Cutter Unit ................................1- 4 1.2.5 Roll Holder................................
  • Page 8 Contents 2.2 Firmware ..............................2- 5 2.2.1 Operation Sequence at Power-on..........................2- 5 2.2.2 Operation Sequence at Power-off..........................2- 6 2.2.3 Print Position Adjustment Function ..........................2- 7 2.2.4 Head Management ..............................2- 7 2.2.5 Printhead Overheating Protection Control .......................2- 7 2.2.6 Pause between Pages .............................2- 7 2.2.7 White Raster Skip ..............................2- 7 2.2.8 Sleep Mode................................2- 7 2.2.9 Hard Disk Drive................................2- 7...
  • Page 9 Contents 4.1 Service Parts ..............................4- 1 4.1.1 Service Parts ................................4- 1 4.2 Disassembly/Reassembly...........................4- 2 4.2.1 Disassembly/Reassembly ............................4- 2 4.3 Points to Note on Disassembly and Reassembly ..................4- 5 4.3.1 Note: Items that should never be disassembled...................... 4- 5 4.3.2 Moving the carriage manually..........................
  • Page 10 Contents 7.1.2 Map of the Service Mode ............................7- 2 7.1.3 Details of Service Mode ............................7- 11 7.1.4 e-Maintenance/imageWARE Remote ........................7- 28 7.1.5 Viewing PRINT INF..............................7- 38 7.2 Special Mode............................7- 53 7.2.1 Special Modes for Servicing ..........................7- 53 Chapter 8 ERROR CODE 8.1 Outline ................................
  • Page 11: Chapter 1 Product Description

    Chapter 1 PRODUCT DESCRIPTION...
  • Page 13 Contents Contents 1.1 Product Overview ............................1-1 1.1.1 Product Overview ..............................1-1 1.2 Features ..............................1-3 1.2.1 Features .................................. 1-3 1.2.2 Printhead ................................. 1-3 1.2.3 Ink Tank................................... 1-3 1.2.4 Cutter Unit ................................1-4 1.2.5 Roll Holder................................1-4 1.2.6 Stand ..................................1-5 1.2.7 Media Take-up Unit ..............................
  • Page 15: Product Overview

    Chapter 1 1.1 Product Overview 1.1.1 Product Overview 0024-9412 This printer is a large-format printer that prints in a maximum width of 44 inches with high-speed photographic picture quality. This printer is a stand-mounted type printer and is capable of output to either roll media or cut sheet. [15] [14] [10]...
  • Page 16 Chapter 1 [17] [16] [18] [19] [21] [20] F-1-2 Upper Cover [12] Stand Ink Tank Cover [13] Maintenance Cartridge Cover Ejection Slot [14] Maintenance Cartridge Ejection Guide [15] Operation Panel Output Stacker [16] Ethernet Port Roll Holder Slot [17] USB Port Holder Stopper [18] Accessory Pocket...
  • Page 17: Features

    Chapter 1 1.2 Features 1.2.1 Features 0030-4812 - Media pass in widths up to 44 inches (1117.6 mm). - Large ink tanks reduce the need for frequent ink replacement. - Uninterrupted printing from subtanks. - BK and MBK inks are loaded concurrently to eliminate the need for their replacement. - A 8-color pigment ink system "LUCIA EX"...
  • Page 18: Cutter Unit

    Chapter 1 1.2.4 Cutter Unit 0013-6369 The cutter unit that mounts on the carriage unit is disposable. Replace the cutter unit when it gets dull. F-1-5 1.2.5 Roll Holder 0020-5421 The roller holder accepts paper tubes having inside diameters of both 2 and 3 inches. It is furnished with attachments for 2- and 3-inch diameter paper tubes. The roll holder clamps the paper tube of a roll not exceeding 150 mm in outside diameter from the inside.
  • Page 19: Stand

    Chapter 1 1.2.6 Stand 0017-8299 The stand is equipped with casters so that the printer can be easily moved. F-1-10 Stand Stopper...
  • Page 20: Media Take-up Unit

    Chapter 1 1.2.7 Media Take-up Unit 0014-8824 Media take-up unit The Media Take-up unit spools the 2 or 3 inch core, the roll media (17" to 44"), after it is printed by the host computer. Take-up begins once the falling paper is detected by the Media take-up paper detection sensor, attached to the weight roller. The roll media may also be manually spooled, using the button on the media take up unit.
  • Page 21: Hard Disk Drive

    Chapter 1 1.2.8 Hard Disk Drive 0017-8472 Each print job received from the host computer is saved to the hard disk drive(serial ATA connection) attached to the printer, so the printer can print the job repeat- edly as needed, without having to wait for its retransmission from the host computer. Saving print jobs will offer the following benefits: - Eased computer workload A print job may be automatically preserved to the hard disk when printing or may be preserved to the hard disk without printing.
  • Page 22: Product Specifications

    Chapter 1 1.3 Product Specifications 1.3.1 Product Specifications 0030-4813 Type Bubble jet large-sized paper printer (stand model) Feeding system Roll media: Manual (front loading) Cut sheet: Paper tray (front loading) Feeding capacity - Roll media One roll Outer diameter of roll: 150 mm or less - Cut sheet 1 sheet Delivery method...
  • Page 23: Detailed Specifications

    Chapter 1 Detection functions (Ink passage Ink tank presence/absence detection: Yes system) Remaining ink level detection: Yes Maintenance cartridge presence/absence detection: Yes Used ink tank full detection: Yes Detection functions (Carriage Printhead presence/absence detection: Yes system) Carriage position detection: Yes Carriage home position detection: Yes Carriage cover open/closed detection: Yes Carriage temperature detection: Yes...
  • Page 24: Names And Functions Of Components

    Chapter 1 1.5 Names and Functions of Components 1.5.1 Front 0024-9417 [15] [14] [10] [13] [11] [12] F-1-16 [1] Top Cover Open this cover to install the Printhead, load paper, and remove any jammed paper from inside the printer as needed. [2] Ink Tank Cover Open this cover to replace an Ink Tank.
  • Page 25: Rear

    Chapter 1 1.5.2 Rear 0024-9418 F-1-17 [1] Ethernet Port Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer. [2] USB Port Connect a USB cable to this port. This port is compatible with USB 2.0 Hi-Speed mode. [3] Accessory Pocket Holds printer manuals, assembly tools, and other items.
  • Page 26: Top Cover (inside)

    Chapter 1 1.5.3 Top Cover (Inside) 0024-9419 [10] F-1-18 [1] Top Cover Roller Prevents paper from rising when ejected. [2] Carriage Moves the Printhead. The carriage serves a key role in printing. [3] Borderless Printing Ink Grooves These grooves catch ink outside the edges of paper during borderless printing. [4] Fixed Blade The Cutter Unit passes through this blade to cut paper.
  • Page 27: Carriage

    Chapter 1 1.5.4 Carriage 0024-9420 F-1-19 [1] Printhead Fixer Cover Holds the Printhead in place. [2] Printhead Equipped with ink nozzles. Printheads serve a key role in printing. [3] Carriage Cover Protects the Carriage. [4] Cutter Unit A round-bladed cutter for automatic paper cutting. The cutter blade is retracted inside when not cutting. [5] Printhead Fixer Lever Locks the Printhead Fixer Cover.
  • Page 28: Ink Tank Cover (inside)

    Chapter 1 1.5.5 Ink Tank Cover (Inside) 0026-6822 <Left> <Right> F-1-20 [1] Ink Tank Cartridges of ink in each color. [2] Ink Tank Lock Lever A lever that locks the Ink Tank in place and protects it. Lift and press down the lever when replacing an Ink Tank. To open it, lift the stopper of the lever until it stops, and then push it down toward the front.
  • Page 29: Basic Operation

    Chapter 1 1.6 Basic Operation 1.6.1 Operation Panel 0024-9421 This section explains the functions of the buttons and the meanings of the LEDs on the operation panel. [15] [14] [13] [12] [11] [10] F-1-22 [1] Display Printer menus, statuses, and messages are shown on this display. [2] [Power] button Use this button to turn on or off the printer.
  • Page 30: Display

    Chapter 1 1.6.2 Display 0023-1271 When the printer starts, the [tab selection screen] appears on the display. There are four types of tabs on which the relevant printer status, menu, and error information are displayed. The tab appears as the icon to the top field of display. The tab moves by key or key.
  • Page 31: Main Menu

    Chapter 1 1.6.3 Main Menu 0028-6325 The printer has a Main menu which includes a menu related to maintenance such as adjustment of ink ejection position of each nozzle and head cleaning, a menu related to printing settings such as auto cutting and ink drying time, and a menu related to parameters such as a message language. 1.
  • Page 32 Chapter 1 2. Main Menu The structure and settings of the main menu is as follows. The asterisk mark "*" is default setting. [Paper Menu] T-1-1 First Level Second Level Third Level Fourth Level Fifth Level [Load Paper] [Roll Paper] [Cut Sheet] [Eject Paper] [Chg.
  • Page 33 Chapter 1 T-1-2 First Level Second Level Third Level Fourth Level Fifth Level [Paper Details] (The paper type is displayed [Scan Wait Time] [Dry time] [Off] here.) [1 sec.] [3 sec.] [5 sec.] [7 sec.] [9 sec.] [Area]*18 [Entire area]* [Leading edge] [Roll DryingTime] [Off]...
  • Page 34 Chapter 1 [Ink Menu] T-1-3 First Level Second Level Third Level Fourth Level Fifth Level [Rep. Ink Tank] [Head Cleaning A] [Job Menu] T-1-4 First Level Second Level Third Level Fourth Level Fifth Level [Print Job] [Job List] (Select Print Job.) [Delete] [Preempt Jobs]*11 [Stored Job]...
  • Page 35 Chapter 1 [Set./Adj. Menu] T-1-5 First Level Second Level Third Level Fourth Level Fifth Level [Test Print] [Nozzle Check] [Status Print] [Interface Print] [Paper Details] [Print Job Log] [Menu Map] [Adjust Printer] [Head Posi. Adj.] [Standard] [Simple] [Other] [Initial adjustmt] [Manual] [Feed Priority] [Adj.
  • Page 36 Chapter 1 T-1-6 Seventh First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Level [Interface Setup] [TCP/IP]*12 [IPv4] [IPv4 Mode] [Automatic] [Manual]* [Protocol]*7 [DHCP] [On] [Off]* [BOOTP] [On] [Off]* [RARP] [On] [Off]* [IPv4 Settings]*13 [IP Address] xxx.xxx.xxx.xxx [Subnet Mask] xxx.xxx.xxx.xxx [Default G/W]...
  • Page 37 Chapter 1 T-1-7 First Level Second Level Third Level Fourth Level Fifth Level [Interface Setup] [AppleTalk]*12 [On] [Off]* [Ethernet Driver]*12 [Auto Detect] [On]* [Off] [Comm.Mode]*10 [Half Duplex]* [Full Duplex] [Ethernet Type]*10 [10Base-T]* [100Base-TX] [1000Base-T] [Spanning Tree] [Not Use]* [Use] [MAC Address] xxxxxxxxxxxx [Interface Print]*12 [Return Defaults]*12...
  • Page 38 Chapter 1 T-1-8 First Level Second Level Third Level Fourth Level Fifth Level [System Setup] [Time Zone]*12 [0:London(GMT)] [+1:Paris,Rome] [+2:Athens,Cairo] [+3:Moscow] [+4:Eerevan,Baku] [+5:Islamabad] [+6:Dacca] [+7:Bangkok] [+8:Hong Kong] [+9:Tokyo,Seoul] [+10:Canberra] [+11NewCaledonia] [+12:Wellington] [-12:Eniwetok] [-11:Midway is.] [-10Hawaii(AHST)] [-9:Alaska(AKST)] [-8:Oregon (PST)] [-7:Arizona(MST)] [-6:Texas(CST)] [-5:NewYork(EST)] [-4:Santiago] [-3:Buenos Aires]...
  • Page 39 Chapter 1 T-1-9 First Level Second Level Third Level Fourth Level Fifth Level [System Setup] [Nozzle Check] [Frequency] [Standard]* [1 page] [10 pages] [Off] [Warning] [Off]* [On] [CarriageScanWidth] [Automatic]* [Fixed] [Use RemoteUI]*12 [On]* [Off] [Reset PaprSetngs]*12 [Erase HDD Data]*12 [High Speed] [Secure High Spd.] [Secure] [Output Method]...
  • Page 40 Chapter 1 3. Main menu during printing The structure of the main menu during printing is as follows. T-1-10 First Level Second Level Third Level Fourth Level Fifth Level [Adj. Fine Feed] [Printer Info] [Paper Info] [Ink Info] [Head Info] [System Info] [Error Log] [Other Counter]...
  • Page 41 Chapter 1 4. Main Menu Settings Main menu items are described in the following tables. [Paper Menu] T-1-11 Setting Item Description/Instructions [Load Paper] Select either roll paper or cut sheet. [Eject Paper] Choose this item before removing loaded paper. [Chg. Paper Type] Change currently set paper type.
  • Page 42 Chapter 1 [Ink Menu] T-1-12 Setting Item Description/Instructions [Rep. Ink Tank] When replacing the Ink Tank, choose Yes and follow the instructions on the screen. [Head Cleaning A] Specify Printhead cleaning options. Execute Head Cleaning A if printing is faint, oddly colored, or contains foreign substances. [Job Menu] T-1-13 Setting Item...
  • Page 43 Chapter 1 [Set./Adj. Menu] T-1-14 Setting Item Description/Instructions [Test Print] [Nozzle Check] Print a nozzle check pattern. [Status Print] Print the printer information. [Interface Print] Print the interface settings. [Paper Details] Prints the paper settings set with [Paper Details]. [Print Job Log] Print print job information such as paper type, size, and ink consumption.
  • Page 44 Chapter 1 T-1-15 Setting Item Description/Instructions [Interfac [EOP Timer] Specify the timeout period before cancellation of print jobs that cannot be received by the e Setup] printer. [TCP/IP] [IPv4] [IPv4 Mode] Choose whether the printer IP address is configured automatically or a static IP address is entered manually.
  • Page 45 Chapter 1 T-1-16 Setting Item Description/Instructions [System Setup] [Sleep Timer] Specify the period before the printer enters Sleep mode. [Shut Down Timer] Specify the period before the printer shuts down. [Buzzer] Set the buzzer. Choose On for the buzzer to sound once for warnings and three times for errors. [Contrast Adj.] Adjust the Display Screen contrast level.
  • Page 46 Chapter 1 T-1-17 Setting Item Description/Instructions [System Setup] [Erase HDD [High Speed] Delete the file management information of the saved data in the HDD. Data] [Secure High Overwrite the random data in the whole of the hard disk drive. Spd.] [Secure] Overwrite 00 and FF and random data in the whole of the hard disk drive once at a time.
  • Page 47: Basket Unit

    Chapter 1 1.6.4 Basket Unit 0017-9389 The Basket Unit(output stacker) can be installed at four positions, as shown. F-1-24 F-1-25 [1] When storing printed documents on the Output Stacker, set it to this position. [2] When the Output Stacker is not used, set it to this position. [3] When printing on large and stiff sheets, or when the Media Take-up Unit is used, or when the Output Stacker is stored for long periods, lower it to this position for storage.
  • Page 48 Chapter 1 1) Lift the Basket Rod gently to release the lock, lower the stacker toward the front, and push it all the way back. F-1-26 2) Remove the front Basket Rod from the left and right Basket Rods, and remove the back Basket Rod and the black cord from the Rod Holder. F-1-27 1-34...
  • Page 49 Chapter 1 3) Store the left and right Basket Rods. Next, remove the Rod Holder Adapter, leaving the Rod Holder attached, and put it in front of the printer. F-1-28 4) Pull out the Basket Hooks from the left and right side of the Ejection Guide. F-1-29 5) Attach the Basket Rod to the Basket Hooks so that the white tag of the Basket Cloth is on the left side.
  • Page 50 Chapter 1 6) Form the Basket Cloth into a sloping shape to make it taut, and attach the middle Basket Rod to the Rod Holder. F-1-31 b. Stowing the Output Stacker Stow the Output Stacker if you will use the Media Take-up Unit or if you will not use the Output Stacker for an extended period. 1) Lift the front Basket Rod gently to release the lock, lower the stacker toward the front, and push it all the way back.
  • Page 51 Chapter 1 2) Remove the front Basket Rod from the left and right Basket Rods. Roll up the Basket Cloth and put it at the back of the Bottom Stand Stay. F-1-33 F-1-34 Arrange the Basket Cloth and Basket Rod so they do not interfere with the Media Take-up Sensor. F-1-35 1-37...
  • Page 52 Chapter 1 3) Push in the left and right Basket Rods toward the back all the way, until they stop. F-1-36 1-38...
  • Page 53: Safety And Precautions

    Chapter 1 1.7 Safety and Precautions 1.7.1 Safety Precautions 1.7.1.1 Moving Parts 0012-6284 Be careful not to get your hair, clothes, or accessories caught in the moving parts of the printer. These include the carriage unit activated by the carriage motor, the carriage belt, the ink tube and the flexible cable; the feed motor-driven the feed roller, the pinch roller;...
  • Page 54: Adhesion Of Ink

    Chapter 1 1.7.1.2 Adhesion of Ink 0014-0264 1. Ink passages Be careful not to touch the ink passages of the printer or to allow ink to stain the workbench, hands, clothes or the printer under repair. The ink flows through the ink tank unit, carriage unit, purge unit, maintenance-jet tray, borderless print ink groove, maintenance cartridge and the ink tubes that relay ink to each unit.
  • Page 55 Chapter 1 2. Ink mist Since the printhead prints by squirting ink onto the media, a minute amount of ink mist is generated in the printing unit during printing. The ink mist is collected in the printer by the airflow. However, uncollected ink mist may stain the platen unit, carriage unit, carriage shaft unit, external unit, or purge unit. These stains may soil the print media or hands and clothes when servicing the printer, wipe them off carefully with a soft, well-wrung damp cloth.
  • Page 56: Electric Parts

    Chapter 1 1.7.1.3 Electric Parts 0012-6287 The electrical unit of the printer is activated when connected to the AC power supply. At the rear of the printer are the main controller, power supply, interface connector, and optional media take-up unit connector. The head relay PCB and carriage relay PCB are incorporated in the carriage unit, and the operation panel is located on the upper right cover.
  • Page 57: Other Precautions

    Chapter 1 1.7.2 Other Precautions 1.7.2.1 Printhead 0013-1937 1. How to Handle the Printhead Do not open the printhead package until you are ready to install the head. When installing the printhead in the printer, hold the knob and then remove the protective cap 1 and protective cap 2 in that order. Do not reattach the protective cap to the printhead because the cap may damage the nozzles.
  • Page 58: Ink Tank

    Chapter 1 1.7.2.2 Ink Tank 0012-6292 1. Unpacking the Ink Tank Do not unpack the ink tank until you are ready to install it. When installing the ink tank, be sure to shake it slowly 7 to 8 times before unpacking it. Otherwise, the ink ingredients may precipitate and degrade the print quality. To prevent foreign matter from entering the ink port, install the unpacked ink tank in the printer immediately.
  • Page 59: Handling The Printer

    Chapter 1 1.7.2.3 Handling the Printer 0012-6294 1. Precautions against Static Electricity Certain clothing may generate static electricity, causing an electrical charge to build up on your body. Such a charge can damage electrical devices or change their electrical characteristics. In particular, never touch the printhead contacts[1].
  • Page 60 Chapter 1 3. Contact of Linear Scale/Carriage Shaft Do not touch the linear scale and carriage shaft when the upper cover is opened, for maintenance. Touching the linear scale and carriage shaft might cause abnormal movement of the carriage and produce defective prints. F-1-46 [1] Linear Scale [2] Carriage Shaft...
  • Page 61: Precautions When Servicing Printer

    Chapter 1 1.7.3 Precautions When Servicing Printer 1.7.3.1 Notes on the Data Stored in the Printer 0013-5942 This printer counts the print length, number of ink tank replacements, carriage driving time, number of cleaning operations, number of cutter operations, and so on and stores them in the main controller's EEPROM as a COUNTER in Service mode.
  • Page 62: Disposing Of The Lithium Battery

    Chapter 1 1.7.3.6 Disposing of the Lithium Battery 0013-5952 The main controller PCB of this printer is equipped with a lithium battery to back up various data. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. "For CA, USA Only Included battery contains Perchlorate Material-special handling may apply.
  • Page 63: Chapter 2 Technical Reference

    Chapter 2 TECHNICAL REFERENCE...
  • Page 65 Contents Contents 2.1 Basic Operation Outline..........................2-1 2.1.1 Printer Diagram ............................... 2-1 2.1.2 Print Signal Sequence ............................. 2-2 2.1.3 Print Driving ................................2-3 2.2 Firmware..............................2-5 2.2.1 Operation Sequence at Power-on ........................... 2-5 2.2.2 Operation Sequence at Power-off ........................... 2-6 2.2.3 Print Position Adjustment Function..........................
  • Page 66 Contents 2.4.6.1 Maintenance cartridge relay PCB components........................2-32 2.4.7 Power Supply................................. 2-32 2.4.7.1 Power supply block diagram ..............................2-32 2.5 Detection Functions with Sensors ......................2-33 2.5.1 Covers..................................2-33 2.5.2 Ink passage system ............................... 2-34 2.5.3 Carriage system..............................2-36 2.5.4 Paper path system ..............................2-38 2.5.5 Media take-up Unit..............................
  • Page 67: Basic Operation Outline

    Chapter 2 2.1 Basic Operation Outline 2.1.1 Printer Diagram 0024-9578 Shown below is a printer diagram. Main controller PCB IC601-IC604 Operation panel PCB SO-DIMM SDRAM IC802 IC701/IC703 Maintenance cartridge J1801 relay PCB EEPROM FLASH ROM Power supply PCB Maintenance cartridge ROM PCB IC803 ASIC...
  • Page 68: Print Signal Sequence

    Chapter 2 2.1.2 Print Signal Sequence 0026-6428 The signal sequence from when the printer receives the print signals until printing starts is shown in the following figure. Image data Host computer Mask pattern data Heat pulse Printer driver Command data PCI bus Data bus Universal sirial bus...
  • Page 69: Print Driving

    Chapter 2 2.1.3 Print Driving 0026-6429 Print and control signals are transferred via the carriage board to the printheads to discharge inks from the nozzle assembly at printing. Each printhead has 12 trains of nozzles arranged in a zigzag pattern. This printer uses two printheads arranged side by side.
  • Page 70 Chapter 2 2. Print drive timing Each printhead houses 12 trains of nozzles, which share the same data transfer clock (Hx-CLK) and data latch pulses (Hx-LT). Even-numbered nozzle data (Hx-x-DATA-x-EV), odd-numbered nozzle data (Hx-x-DATA-x-OD) and the Heat Enable (Hx-x-HE-x) signal are generated for each nozzle train and controlled individually.
  • Page 71: Firmware

    Chapter 2 2.2 Firmware 2.2.1 Operation Sequence at Power-on 0012-6310 The sequence of printer operations, from power-on to transition to online mode, is flowcharted below. The printer takes less than 1 minute to initialize itself(*). * Excluding the times spent supplying inks and cleaning the printhead after leaving the printer for extended periods of time. Power Button ON - Initialization of software Device/resource...
  • Page 72: Operation Sequence At Power-off

    Chapter 2 2.2.2 Operation Sequence at Power-off 0012-6311 Turning off the power switch cuts off the drive voltage supply, launching a firmware power-off sequence as shown below. If the power cord is disconnected from the wall outlet or the upper cover or any other cover is opened, the printer cancels the ongoing operation and shuts down immediately.
  • Page 73: Print Position Adjustment Function

    Chapter 2 2.2.3 Print Position Adjustment Function 0012-6313 This printer supports a print position adjustment for the vertical and horizontal print positions, the bidirectional print position of the printhead mounted on the car- riage, and the feedrate. There are two adjustment modes for the print: automatic adjustment, in which print position adjustment patterns printed are detected by the multi sensor attached to the lower left part of the carriage, and manual adjustment, in which print position adjustment patterns that are slightly modified from one another are printed, so that visually verified adjustment values can be set from the operation panel.
  • Page 74 Chapter 2 - Job preservation - Preserved job print - Job queue handling 1) Early release of the host computer Each print job received from the host computer is preserved to the hard disk drive attached to the printer, so the printer can proceed with independent printing, releasing the host computer before the print job completes.
  • Page 75: Printer Mechanical System

    Chapter 2 2.3 Printer Mechanical System 2.3.1 Outline 2.3.1.1 Outline 0012-6326 The printer mechanism is broken down into two broad sections: ink passage and paper passage. The ink passage consists primarily of the carriage unit[2] that houses ink tanks[1] and a printhead, purge unit[3] and maintenance cartridge[4], and supplies, which circulates, sucks and otherwise handles inks.
  • Page 76: Ink Passage

    Chapter 2 2.3.2 Ink Passage 2.3.2.1 Ink Passage 2.3.2.1.1 Overview of Ink Passage 0012-6328 The ink passage comprises ink tanks, a printheads, caps, a maintenance cartridge, ink tubes interconnecting the mechanical components of the printer, and a suction pump that is driven to suck inks. It supplies, circulates, sucks and otherwise handles inks. The ink passage (per color) is schematically shown below, along with the ink flow.
  • Page 77 Chapter 2 d) Ink agitating Ink will be agitated to prevent the element of the pigment ink from subsiding in the ink tank and the subtank. The valve motor drive is transmitted to the agitation cam, the agitation fin in the subtank rotates and ink in the subtank will be agitated. In addition, ink in the ink tank circulated by moving the piston under the needle(ink supply) up and down.
  • Page 78: Ink Tank Unit

    Chapter 2 2.3.2.2 Ink Tank Unit 2.3.2.2.1 Structure of Ink Tank Unit 0012-6329 a) Ink tanks The ink level in each ink tank is memorized in EEPROM attached to the tank and is detected as a dot count on the basis of the EEPROM information. When an electrode attached to a hollow needle detects no continuity, it displays a message reporting that the ink tank is nearly empty.
  • Page 79 Chapter 2 e) Subtank The subtank installed under each ink tank complements the work of the ink tank, agitating the ink in the tank. If the ink tank runs out of the ink while printing, the ink stored in the subtank is available, allowing the ink tank to be replaced without having to stop printing. f) Ink supply valves Ink tank supply valves are located halfway between the ink tanks and the ink tubes.
  • Page 80: Carriage Unit

    Chapter 2 2.3.2.3 Carriage Unit 2.3.2.3.1 Functions of Carriage Unit 0024-9588 a) Printhead mounting function The carriage, which fixes the printhead in position mechanically, is connected to the contacts of the head relay PCB. b) Control function The carriage carries a carriage relay PCB, which relays drive signals from the main controller PCB, a head relay PCB, which relays printhead drive signals to the printhead, a linear encoder, which generates print timing signals, and a multi sensor, which detects the width of paper and skews in it, adjusts is registration and the head height.
  • Page 81: Structure Of Carriage Unit

    Chapter 2 2.3.2.3.2 Structure of Carriage Unit 0028-6252 a) Printhead mount The printhead is secured to the carriage by the printhead fixer cover and the printhead fixer lever. When the printhead is secured to the carriage, the signal contact of the head relay PCB is pressed against that of the printhead to convey print signals. Furthermore, the ink passage from the ink tanks is connected to the printhead via the ink tubes.
  • Page 82 Chapter 2 The multi sensor attached to the lower left part of the carriage consists of four LEDs and four light-receiving sensors to detect the leading edges and width of paper and skews in it, and to adjust its registration and head height. The multi sensor reference has the white plate attached to it, so that a reference value can be calculated during carriage height measurement by measuring the in- tensity of light reflected upon the white plate.
  • Page 83: Printhead

    Chapter 2 2.3.2.4 Printhead 2.3.2.4.1 Structure of Printhead 0013-8015 Each printhead is an integrated assembly of six trains of nozzles. Capable of controlling each nozzle individually, each printhead implements discharge control for six colors by itself. a) Nozzle arrangement The nozzle assembly is formed of 1,280 nozzles arranged at 600-dpi intervals in a zigzag pattern, offering a total of 2,560 nozzles 1,200-dpi intervals. 1/1200inch 1278 1279...
  • Page 84: Purge Unit

    Chapter 2 2.3.2.5 Purge Unit 2.3.2.5.1 Functions of Purge Unit 0012-6344 To maintain high print quality, the purge unit performs maintenance of the nozzles of the printhead. The purge unit supports a capping function, cleaning function, and ink supply function. a) Capping function The capping function presses the cap of the purge unit against the face plate on the nozzle section of the printhead to prevent nozzle drying and dust adhesion.
  • Page 85 Chapter 2 Cleaning operation timings are as follows. Consumption Printer status Cleaning operation (typ.)*1 Standby 168 hours elapsed capped Cleaning 1 (Normal Cleaning) At least 720 to 960 hours elapsed since the last session of Cleaning 2, 3, 6 or 10 (480 hours after Cleaning 6 (Normal initial installation) (strong) Cleaning)
  • Page 86: Structure Of Purge Unit

    Chapter 2 2.3.2.5.2 Structure of Purge Unit 0012-6341 a) Cap unit The cap unit cap the nozzle assembly in the left and right printheads during capping and cleaning. The part of the cap unit that comes into contact with the face plate of the nozzle assembly is made of rubber.
  • Page 87 Chapter 2 The timing at which the rotating rollers rotate is detected by the pump cam sensor, with the distance of rotation being controlled by the driving of the purge motor. Pump cam sensor Suction pump Rotating rollers Ink tubes Purge motor Pump encoder sensor Suction pump...
  • Page 88: Maintenance Cartridge

    Chapter 2 2.3.2.6 Maintenance Cartridge 2.3.2.6.1 Maintenance Cartridge 0012-6346 a) Maintenance cartridge The maintenance cartridge can store waste ink. b) Detection of waste ink in maintenance cartridge The quantity of waste ink in the maintenance cartridge is measured by counting dots. When the quantity of the waste ink reaches about 80% of the cartridge capacity, the warning message "Check maint cartridge capacity"...
  • Page 89: Air Flow

    Chapter 2 2.3.2.7 Air Flow 2.3.2.7.1 Air Flow 0014-8865 This printer has two fans, a mist fan used to collect mist and a suction fan used to suck media onto the platen. Ink mists floating during printing or springing back from the paper are collected in the mist fan unit by air flow in the printer. Two mist fans located on the rear side of the printer makes the airflow that carries the ink mists to the mist fan unit.
  • Page 90: Paper Path

    Chapter 2 2.3.3 Paper Path 2.3.3.1 Outline 2.3.3.1.1 Overview of Paper Path 0013-8780 The key components of the paper passage consist of a feed roller assembly, a pinch roller drive that locks and releases the pinch roller and sensors that detect the feed status of paper.
  • Page 91: Paper Path

    Chapter 2 2.3.3.2 Paper Path 2.3.3.2.1 Structure of Feed Roller Unit 0024-9813 a) Paper feed assembly The paper feed assembly consists of paper feeding mechanisms, such as a feed roller that is driven by the feed motor and a pinch roller unit that follows up the motion of the feed roller.
  • Page 92: Cutter Unit

    Chapter 2 2.3.3.3 Cutter Unit 2.3.3.3.1 Structure of Cutter Unit 0012-6386 If the setting of the print driver or main menu is configured to use a cutter with roll media, cutter unit attached to the left side of the carriage cuts roll media auto- matically.
  • Page 93: Printer Electrical System

    Chapter 2 2.4 Printer Electrical System 2.4.1 Outline 2.4.1.1 Overview 0024-9589 The printer electrical system consists of the main controller PCB and power supply PCB which are mounted on the back side of the printer, the carriage relay PCB, the head relay PCB, and printhead which are mounted in the carriage, the operation panel on the right upper cover and other electrical components such as sensors, and motors.
  • Page 94 Chapter 2 Power supply PCB Main controller PCB +26V generation function IC1501/IC1701 AC inlet IC1601-IC1603 +21.5V generation function Power supply control function BAT801 IC601-IC604 SO-DIMM Lithium battery SDRAM IC803 IC802 EEPROM Host computer Interface control function Network Board IC1201 Hard disk drive control function HDD controller Linear encoder Linear encoder detection function...
  • Page 95: Main Controller

    Chapter 2 2.4.2 Main Controller 2.4.2.1 Main controller PCB components 0029-0084 J401 IC601 IC2802 IC2802 IC3100 IC602 IC703 IC701 IC2700 BAT801 IC603 IC2902 IC2900 IC2900 IC604 IC803 IC802 IC1201 F-2-25 a) ASIC (IC1/IC2) The ASIC(IC1/IC2) with a 32/16-bit internal bus is driven in sync with the 330/66 MHz external clock. It supports the following functions: Image processing unit This unit converts the RGB multi-value image data or CMYK multi-value data received from the host computer through the interface connector to the binary image data for the ink colors used.
  • Page 96 Chapter 2 EEPROM control function This function controls the EEPROMs of individual ink tanks, the maintenance cartridge EEPROM, the EEPROM on the maintenance cartridge relay PCB, and the head EEPROM in addition to the on-board EEPROM. Motor control function This function controls the carriage motor, feed motor, valve motor, purge motor and lift motor based on the input signals from sensors. b) Driver IC (IC3100) This IC generates a carriage motor control signal based on the control signal from the ASIC.
  • Page 97: Carriage Relay Pcb

    Chapter 2 2.4.3 Carriage Relay PCB 2.4.3.1 Carriage relay PCB components 0012-6406 F-2-26 a) Image data relay function This function relays the image data from the main controller PCB to the printhead. The function for processing image data is not supported. b) Sensor relay function This function relays the input signals from the multi sensor, lift cam sensor, carriage cover sensor, and linear encoder to the main controller PCB.
  • Page 98: Motor Driver

    Chapter 2 2.4.5 Motor Driver 2.4.5.1 Media take-up PCB components 0014-2480 IC104 F-2-28 a) Driver IC (IC104) Media take-up motor drive function This function controls the Media take-up motor based on the control signals from the main controller. Sensor relay function This function relays the input signals from the Media take-up paper detection sensor and Media take-up on/off sensor to the main controller PCB.
  • Page 99: Detection Functions With Sensors

    Chapter 2 2.5 Detection Functions with Sensors 2.5.1 Covers 0012-6490 Ink tank cover switch Pressure release switch Upper cover lock switch F-2-31 Upper cover lock switch (L) / (R) The microswitch-based upper cover lock switches detect the open/closed states of the upper cover. When the upper cover close, the switches are pressed to detect the closed state of the upper cover.
  • Page 100: Ink Passage System

    Chapter 2 2.5.2 Ink passage system 0024-9591 Agitation cam sensor Valve open/closed detection sensor Pump cam sensor Pump encoder Head management sensor F-2-32 Pump cam sensor As the cam rotates, it shields the sensor light of the photointerrupter-based pump cam sensor or allows it to be transmitted. The status of the purge unit, such as capped, suction and wiping, is detected by the combination of the pump cam sensor detection and the control of pump motor rotation by the pump encoder sensor.
  • Page 101 Chapter 2 Pump encoder sensor The photointerrupter-based sensor reads slits in the encoder film of the Purge motor and controls the amount of its rotaion accordingly. Slits Sensor F-2-34 Valve open/closed detection sensor The photointerrupter-based valve open/closed detection sensor detects the status of the valve. The sensor detects that the ink supply valve is open when the sensor light is shielded by a flag linked with the valve cam.
  • Page 102: Carriage System

    Chapter 2 2.5.3 Carriage system 0028-6197 Linear encoder sensor Carriage cover sensor Carriage relay PCB Multi sensor Head relay PCB Linear scale Lift cam sensor Carriage HP sensor F-2-37 Carriage cover sensor The photointerrupter-based carriage cover sensor detects the opening and closing of the carriage cover. When the carriage cover is closed, the sensor light is shielded by the sensor arm, enabling the sensor to detect that the carriage cover is closed.
  • Page 103 Chapter 2 Multi sensor The photo-reflection-type multi sensor is composed of four LEDs and four light-sensitive sensors. It detects the leading edge, skewing, and width of media and is used for adjustment of the registration, head height, and color calibration. During head adjustment, the light reflected by the GAP LED is detected by two light-sensitive sensors (GAP-Far, GAP-Near) )to calculate the head height from the difference between the measurements.
  • Page 104: Paper Path System

    Chapter 2 2.5.4 Paper path system 0014-8916 Feed roller HP sensor Media sensor Feed roller encoder F-2-39 Media sensor The photoreflector-based media sensor detects the presence or absence of paper on the platen. The sensor detects the presence of paper when it receives sensor light reflected upon the paper. Feed roller HP sensor The feed roller HP sensor detects transitions from white (transmitted), or a reference, to black (shielded) when the printer is switched on, thereby setting the home position of feed roller eccentricity correction.
  • Page 105: Media Take-up Unit

    Chapter 2 2.5.5 Media take-up Unit 0013-8115 Media take-up on/off sensor Media take-up paper detection sensor F-2-40 Media take-up on/off sensor The photointerrupter-based media take-up on/off sensor detects the switch status of the media take-up unit. When the media take-up switch is set to ON, the sensor arm transmits the sensor light, power-on the media take-up unit. When the media take-up switch is set to OFF, the sensor arm shields the sensor light, shutting down the media take-up unit.
  • Page 107: Chapter 3 Installation

    Chapter 3 INSTALLATION...
  • Page 109 Contents Contents 3.1 Transporting the Printer ..........................3-1 3.1.1 Transporting the Printer............................3-1 3.1.1.1 Transporting the Printer ................................3-1 3.1.2 Reinstalling the Printer ............................3-14 3.1.2.1 Reinstalling the Printer................................3-14...
  • Page 111: Transporting The Printer

    Chapter 3 3.1 Transporting the Printer 3.1.1 Transporting the Printer 3.1.1.1 Transporting the Printer 0026-6829 When transporting the printer, the printhead must be capped and stay in the carriage. In spite of this precaution, shocks incurred during transportation can damage the printhead. Print the nozzle check pattern before making preparations for transporting the printer, pint the nozzle check pattern again after installing the printer at the new lo- cation, and then compare the two printouts.
  • Page 112 Chapter 3 The printer main unit weights approximately 110 kg. When moving the printer, have at least six people hold it from both sides taking care not to hurt their back. F-3-3 Do not place or transport the printer with load placed only at the center of the printer. Otherwise the printer can be deformed or damaged. F-3-4...
  • Page 113 Chapter 3 When tilting the printer, be sure to hold the carrying handles or the bottom's metal cover of the printer and place a cardboard or blanket on the floor to prevent damage to the printer. F-3-5 When tilting the printer, support the printer at bottom left and right side of the printer. If the printer is supported at any other location, the printer may be damaged or deformed.
  • Page 114 Chapter 3 a. LEVEL 0 Moving the printer on the same floor without difference in grade Item Description [Prep. MovePrinter] on the Main menu This need not be performed. Allowed tilting angle Do not tilt. Ink consumption No ink is consumed. Ink tank It may be installed or removed.
  • Page 115 Chapter 3 b. LEVEL 1 Moving the printer on a floor with difference in grade or by truck Item Description [Prep. MovePrinter] on the Main menu Perform [LEVEL 1]. Allowed tilting angle Lengthwise: -30 to +30 degrees Rotation: -10 to +10 degrees Ink consumption No ink is consumed.
  • Page 116 Chapter 3 8) Remove the ejection support and lower the ejection guide. F-3-9 9) Install the belt stopper. F-3-10 When mounting the belt stopper, be careful not to move the carriage by applying too much pressure. If the carriage moves when the heads are capped, the rubber part of the cap may touch the nozzles on the heads and damage the print head.
  • Page 117 Chapter 3 c-1. LEVEL 2 Transporting by plane or ship Item Description [Prep. MovePrinter] on the Main menu Perform [LEVEL 2]. Allowed tilting angle Lengthwise: -30 to +30 degrees Rotation: -30 to +30 degrees Ink consumption Approximately 1200ml of ink is consumed. Ink tank Remove all ink tanks.
  • Page 118 Chapter 3 c-2. LEVEL 3 Moving the printer on its end Transporting in low temperature environment such as subzero Item Description [Prep. MovePrinter] on the Main menu Perform [LEVEL 3]. Allowed tilting angle Lengthwise: -90 to +90 degrees Rotation: -30 to +30 degrees Ink consumption Approximately 1200ml of ink is consumed.
  • Page 119 Chapter 3 7) Raise the ink tank lock lever and remove all ink tanks. F-3-12 Put the removed ink tanks in the plastic bag with the ink supply part [1] upward and close the opening. F-3-13 8) Return the ink tank lock lever and close the ink tank cover. Ink drainage is performed automatically.
  • Page 120 Chapter 3 11) Remove the ejection support and lower the ejection guide. F-3-15 12) Install the belt stopper. F-3-16 When mounting the belt stopper, be careful not to move the carriage by applying too much pressure. If the carriage moves when the heads are capped, the rubber part of the cap may touch the nozzles on the heads and damage the print head.
  • Page 121 Chapter 3 d. Replacing consumable parts during transportation During [Prep. MovePrinter], if a message to replace consumable parts appear, check the consumable parts counter from service mode and replace the necessary consumable parts that is over the threshold value of counter in the following table. See "Service mode"...
  • Page 122 Chapter 3 F-3-19 WASTE INK ABSORBER UNIT (L) WASTE INK ABSORBER UNIT (S) F-3-20 SUCTION FAN UNIT F-3-21 DUCT 3-12...
  • Page 123 Chapter 3 F-3-22 FAN UNIT 3-13...
  • Page 124: Reinstalling The Printer

    Chapter 3 3.1.2 Reinstalling the Printer 3.1.2.1 Reinstalling the Printer 0020-5722 1. Installing after transporting by LEVEL 0 or LEVEL 1. If ink drainage was not performed when transporting by LEVEL 0 or 1, remove the belt stopper and attach the power cord and interface cable after moving the printer to the installation location, and then check the operation of the printer (with test pattern).
  • Page 125 Chapter 3 3-15...
  • Page 127 Chapter 4 DISASSEMBLY/REASSEMBLY...
  • Page 129 Contents Contents 4.1 Service Parts .............................. 4-1 4.1.1 Service Parts ................................4-1 4.2 Disassembly/Reassembly........................... 4-2 4.2.1 Disassembly/Reassembly ............................4-2 4.3 Points to Note on Disassembly and Reassembly ..................4-5 4.3.1 Note: Items that should never be disassembled...................... 4-5 4.3.2 Moving the carriage manually..........................4-5 4.3.3 Units requiring draining of ink ..........................
  • Page 131: Service Parts

    Chapter 4 4.1 Service Parts 4.1.1 Service Parts 0012-6508 The service parts indicated below require careful handling. 1. Keep all packages with the warning not to turn over. Pay careful attention to all individually packaged service part (carriage unit, purge unit, ink tank unit, and other parts) boxes marked "This side up" and handle appropriately.
  • Page 132: Chapter 4 Disassembly/reassembly

    Chapter 4 4.2 Disassembly/Reassembly 4.2.1 Disassembly/Reassembly 0014-8946 See the Parts Catalog for the disassembly and reassembly procedures. The following four main units do not apply. Main Units: 1. Carriage unit 2. Ink tube unit 3. Purge unit 4. Ink tank unit The parts layout illustration in the Parts Catalog shows the figure numbers associated with the disassembly procedure for each product.
  • Page 133 Chapter 4 2. Ink Tube Unit Disassembly Flow <Legend > c: Connector h: Hook s: Screw Printer Left/right printhead Automatic ink drain Left/right joint bases Left/right circle covers (L) (h1) Ink tube cover (s2) Left/right circle covers (S) (h1) Ink tube joint Left/right side covers (s3, h2) Carriage PCB cover (s4) Upper left/upper right covers...
  • Page 134 Chapter 4 4. Ink Tank unit Disassembly Flow <Legend > c: Connector h: Hook s: Screw Printer Right circle cover (L) (h1) Right circle cover (S) (h1) Right side covers (s3, h2) Automatic ink drain Left/right tank cover units Left/right tank cover units (s3) (s3) Move the carriage to...
  • Page 135: Points To Note On Disassembly And Reassembly

    Chapter 4 4.3 Points to Note on Disassembly and Reassembly 4.3.1 Note: Items that should never be disassembled 0012-6514 Assemblies that should never be removed after initial factory adjustments, are indicated by the presence of red screws. Under no circumstance should these red screws be loosened or removed. Removing these screws will render the printer out of alignment forever. F-4-6 4.3.2 Moving the carriage manually 0014-8950...
  • Page 136: External Covers

    Chapter 4 4.3.4 External Covers 0014-8958 a) Left circle cover (L)/Right circle cover (L) Removing the left circle cover (L)/right circle cover (L) 1) To remove circle cover (L) [1], insert flathead screwdriver [2] at the position shown in the figure to remove claw [3] and turn the cover forward to remove. F-4-8 Installing the left circle cover (L)/right circle cover (L) 1) Install circle cover (L) [1] with its part [2] inserted in arrow mark [3] of the right side cover and turn the cover backward to install.
  • Page 137 Chapter 4 Installing the left circle cover (S)/right circle cover (S) 1) Install circle cover (S) [1] with its part [2] inserted in part [3] of the side cover and turn the cover rearward to install. F-4-11 c) Left side cover/Right side cover Removing the left side cover/right side cover 1) To remove left and right side covers [1], remove left and right circle covers (L) and left and right circle covers (S).
  • Page 138 Chapter 4 d) Operation panel Removing the operation panel 1) To remove operation panel [1], open the upper cover and raise the ejection guides. Remove two claws [2] using a flathead screwdriver and disconnect connector [3] and ground wire [4]. F-4-13 e) Upper left cover/Upper right cover Removing the upper left cover/upper right cover...
  • Page 139 Chapter 4 f) Right front cover Removing the right front cover 1) To remove right front cover [1], remove right circle cover (L), right circle cover (S), right side cover, upper right cover and the operation panel. 2) Remove two screws [2]. F-4-15 g) Left rear cover/Right rear cover Removing the left rear cover/right rear cover...
  • Page 140 Chapter 4 h) Left lower rear cover/Right lower rear cover, filter cover Removing the left lower rear cover/right lower rear cover and filter cover 1) To remove right lower rear cover [1], remove four screws [2]. 2) To remove left lower rear cover [3], remove two screws [4]. 3) To remove filter cover [5], remove screw [6].
  • Page 141 Chapter 4 j) Left/Right ink tank units Opening the left/right ink tank units 1) To open the left/right ink tank units, remove left/right circle covers (L), left/right circle covers (S), left/right side covers, upper left/right covers and left/right ink tank cover units. 2) Remove two screws [1].
  • Page 142 Chapter 4 Note on installing the upper rear cover 1) Fit three rear-panel screws [1] into screw holes on the right side. F-4-21 l) Upper cover Removing the upper cover 1) To remove the upper cover, remove left/right circle covers (L), left/right circle covers (S), left/right side covers, upper left/right covers, left/right rear covers, right cover unit and upper rear cover.
  • Page 143 Chapter 4 m) Release lever Removing the release lever 1) To remove release lever [1], remove the purge unit and then remove the release lever. To do so, keep pinch roller [2] pressurized to ease the work of phase alignment during gear installation. Reinstalling the release lever 1) To install the release lever, align the gear of the release lever with mark [3] (phase) in the receiving gear.
  • Page 144: Drive Unit

    Chapter 4 4.3.5 Drive Unit 0014-8962 a) Feed motor Removing the feed motor 1) To remove feed motor [1], loosen four screws [2] and remove timing belt [3] and spring [4]. 2) Remove four loosened screws [2] to release feed motor [1] and remove the connector. Reinstalling the feed motor To reassemble the feed roller drive timing belt [3] into position, set the tension of timing belt [3] by adjusting the pressure of spring [4].
  • Page 145: Carriage Unit

    Chapter 4 4.3.6 Carriage Unit 0025-0362 a) Removing the carriage unit 1) Drain the ink. See Disassembly/Reassembly > Points to Note on Disassembly/Reassembly > Draining the ink. 2) Turn off the power and move the carriage to above the platen. If the carriage is locked at its home position, insert a Phillips screwdriver from the right side into hole [1] in the shaft of the lifting unit in the purge unit and turn it counterclockwise.
  • Page 146 Chapter 4 Cover the joints in the ink tube, as with a PVC bag, to keep inks from splashing from them. F-4-27 5) Remove two screws [1] and ink tube cover [2]. F-4-28 6) Remove four screws [1] and open carriage relay PCB cover [2]. F-4-29 7) Disconnect five flexible cables from the carriage relay PCB.
  • Page 147 Chapter 4 Never peel off tape [1] that fixes the ink tube when detaching the joints of the ink tube on the upper part of the carriage or when removing the joint base from the carriage. F-4-30 8) Twist off belt fixer knob [1] to loosen the belt, and remove spring [2], guide [3] and pulley [4]. F-4-31 9) Release carriage belt from the pulley of the carriage motor.
  • Page 148 Chapter 4 10) Remove two screws [1] and pulley base [2]. 11) Remove screw [3] and the connector [4] to release head management sensor unit [5]. 12) Remove five screws [6] and lift unit [7]. F-4-32 13) Remove the purge unit. 14) Remove the cutter unit, and lay the caterpillar of the ink tube unit on its side, and then remove the carriage from the right side of the printer.
  • Page 149 Chapter 4 b) Mounting the carriage belt To install the carriage belt, put in the point of the belt to the interior of the groove [1], and have all the cogs of carriage belt [3] engaged with belt stopper [2]. F-4-33 c) Note on replacing the carriage unit and the multi sensor When either carriage unit or multi sensor has been replaced, be sure to replace the multi sensor reference plate(QL2-8099: MOUNT, SENSOR ADJUSTING) as...
  • Page 150: Ink Tube Unit

    Chapter 4 4.3.7 Ink Tube Unit 0014-8966 a) Removing ink tube unit 1) Drain the ink. See Disassembly/Reassembly > Points to Note on Disassembly/Reassembly >Draining the ink. 2) Remove the carriage unit. See Disassembly/Reassembly > Points to Note on Disassembly/Reassembly > Carriage Unit. 3) Disconnect five flexible cables from the main controller PCB.
  • Page 151 Chapter 4 b) Reassembling ink tube units When the ink tube unit has been replaced, turn on the power without mounting the printhead and the ink tanks. Then, mount the printhead and ink tanks as directed by message guidance. After detaching the joint of the ink tube unit, the joint might become easy to come off by the ink that has adhered to it. In that case, please wash the joint by alcohol and remove the adhering ink.
  • Page 152: Feeder Unit

    Chapter 4 4.3.8 Feeder Unit 0014-8972 a) Handling the feed roller The feed roller is a functionally important part. Therefore, be sure to note the following points when handling the roller. - Do not hold the roller with one hand or warp its shape. - Do not touch the roller surface (coated surface).
  • Page 153: Purge Unit

    Chapter 4 4.3.9 Purge Unit 0014-8978 a) Removing the purge unit 1) Turn off the power and move the carriage to above the platen. If the carriage is locked at its home position, insert a Phillips screwdriver from the right side into hole [1] in the shaft of the lift unit in the purge unit and turn it counterclockwise.
  • Page 154: Ink Tank Unit

    Chapter 4 4.3.10 Ink Tank Unit 0014-8979 a) Removing ink tank units 1) Drain the ink. See Disassembly/Reassembly > Points to Note on Disassembly/Reassembly > Draining the ink. 2) Detach the joint [1] between the ink tube unit and ink tank unit. 3) Remove four screws [2] and five connectors [3] and then remove the ink tank unit.
  • Page 155 Chapter 4 b) Reinstalling ink tank units The left and right ink tank units are installed to different positions at ink supply mount unit [1]. Install the right ink tank unit at screw position [2]. Install the left ink tank unit at screw position [3]. (Installing position of each ink tank units are inner side of the printer.) F-4-43 4-25...
  • Page 156 Chapter 4 c) Removing the valve motor unit 1) To remove the valve motor unit, remove the ink tank cover unit. 2) Remove three screws [1], two connectors [2] and bearing [3], and then remove valve motor unit [4]. F-4-44 4-26...
  • Page 157: Linear Encoder

    Chapter 4 4.3.11 Linear Encoder 0014-8985 a) Removing the linear encoder 1) Move the carriage to above the platen. 2) Remove two screws [1] and upper rear stay [2]. F-4-45 3) Remove two screws [1] and linear encoder [2]. F-4-46 4-27...
  • Page 158: Head Management Sensor

    Chapter 4 4.3.12 Head Management Sensor 0014-8988 a) Removing the head management sensor 1) Remove the screw [2] and disconnect the connector [3] to remove the head management sensor [1]. F-4-47 b) Action to take after replacing the head management sensor Because the distance between the head management sensor and the carriage unit is varied from one unit to another, the printer has its optical axis corrected to adjust the non-discharging nozzle detection position prior to shipment.
  • Page 159: Pcbs

    Chapter 4 4.3.13 PCBs 0023-3347 Do not replace the main controller PCB and the maintenance cartridge relay PCB (ROM board) at the same time. Both PCBs hold vital information, such as settings and a carriage drive time. Before either PCB is replaced, such information is temporarily saved through internal communication with the other PCB and is automatically written to the new PCB when it is installed.
  • Page 160: Opening The Cap/moving The Wiper Unit

    Chapter 4 4.3.14 Opening the Cap/Moving the Wiper Unit 0028-9713 This section explains how to open the cap and ink supply valve. To move the carriage with the power off, you need to release the carriage lock pin and cap. a) Opening the Cap/Releasing the Carriage Lock Pin by service mode After entering the service mode, execute the following mode.
  • Page 161: Opening And Closing Ink Supply Valves

    Chapter 4 4.3.15 Opening and closing ink supply valves 0014-8992 a) Opening and closing ink supply valves 1) Remove the ink tank cover unit. 2) Press valve lever [1] with a finger to open the ink supply valve. F-4-49 - If the printhead fixer lever is released with the ink supply valve to an ink tube open while the tube is filled with an ink, the ink in the tube could flow backward to the ink tank unit, leaking through the hollow needle in the ink tank.
  • Page 162: Draining The Ink

    Chapter 4 4.3.16 Draining the ink 0025-0404 There are two ways to drain the ink passage of inks: automatic and manual. Be sure to drain the ink from the ink passage to prevent ink leakage before disassembling any component of the ink passage or reshipping the printer. 1.
  • Page 163: Applying The Grease

    Chapter 4 4.4 Applying the Grease 4.4.1 Applying the Grease 0014-9023 Some parts require application of grease when replaced. Apply the grease(special tool) listed below. Smear the grease lightly and evenly with a flat brush or the like. For the printer disassembly/reassembly method, refer to "DISASSEMBLY/REASSEMBLY" and "parts catalog". Do not apply the grease to locations in which not designated grease may cause poor print quality.
  • Page 164 Chapter 4 2. Two feed roller backup [1]/ bushing [2] 3. Feed roller bearing [3] F-4-52 4. Pinch roller release cam [1] three points x 10 parts F-4-53 4-34...
  • Page 165 Chapter 4 5. Upper cover stay shaft hole [1]/ gear shaft [2]/ shaft end [3]/ gear tooth face [4] F-4-54 4-35...
  • Page 166: Adjustment And Setup Items

    Chapter 4 4.5 Adjustment and Setup Items 4.5.1 Adjustment Item List 0023-5489 The following adjustment procedures need to be performed when parts have been replaced or removed and then reinstalled: Adjustment item Adjustment timing Multi sensor recalibration Multi sensor replacement/removal Carriage unit replacement/removal Adjusting feed roller eccentricity Feed roller...
  • Page 167 Chapter 4 4-37...
  • Page 169: Chapter 5 Maintenance

    Chapter 5 MAINTENANCE...
  • Page 171 Contents Contents 5.1 Periodic Replacement Parts ........................5-1 5.1.1 Periodic Replacement Parts ............................ 5-1 5.2 Consumable Parts ............................5-1 5.2.1 Consumable Parts ..............................5-1 5.3 Periodic Maintenance ..........................5-2 5.3.1 Periodic Maintenance .............................. 5-2...
  • Page 173: Periodic Replacement Parts

    Chapter 5 5.1 Periodic Replacement Parts 5.1.1 Periodic Replacement Parts 0012-6595 Level Periodic Replacement Part User None Service Personnel None 5.2 Consumable Parts 5.2.1 Consumable Parts 0030-4814 Consumables Service Mode Life sheets/ Name Part number Q'ty PARTS xx States (Error Code) Service WASTE INK ABSORBER UNIT QL2-2110...
  • Page 174: Periodic Maintenance

    Chapter 5 5.3 Periodic Maintenance 5.3.1 Periodic Maintenance 0012-6597 Level Periodic maintenance User Cleaning of ink mist and other substances(about once each month Service personnel None a) Printer cleaning To keep up with print quality and prevent troubles, clean the printer about once each month. 1) Using a damp cloth that you have wrung out completely, wipe away any dirt or paper dust from the Paper Feed Slot [1], power cord plug, and so on.
  • Page 175 Chapter 5 4) Using a damp cloth that you have wrung out completely, wipe inside the Top Cover to clean it. Wipe away any ink residue on the Top Cover Roller [1], all over the Platen [2], the Pinch Roller Unit [3], the Borderless Printing Ink Grooves [4], the Ejection Guide [5], the cutter guide [6], the maintenance-jet tray [7], and so on. F-5-3...
  • Page 176 Chapter 5 - Do not dry the interiors of the top cover with a dry cloth. Electrostatic charges could make the internal components susceptible to dirt, resulting in degraded print quality. - Do not use flammable solvents, such as thinner and benzine, on the printer. Solvents coming into contact with any electrical parts inside the printer could result in fires or electrical shock hazards.
  • Page 177: Troubleshooting

    Chapter 6 TROUBLESHOOTING...
  • Page 179 Contents Contents 6.1 Troubleshooting ............................6-1 6.1.1 Outline ..................................6-1 6.1.1.1 Outline of Troubleshooting............................... 6-1 6.2 Location of Connectors and Pin Arrangement.................... 6-2 6.2.1 Main controller PCB..............................6-2 6.2.2 Carriage relay PCB..............................6-12 6.2.3 Head relay PCB..............................6-21 6.3 Version Up ..............................6-29 6.3.1 Firmware Update Tool ............................
  • Page 181: Outline

    Chapter 6 6.1 Troubleshooting 6.1.1 Outline 6.1.1.1 Outline of Troubleshooting 0013-1940 1. Outline Troubles subject to troubleshooting are classified into those shown on the display (warning, error, and service call) and those not shown on the display. The code of warning and error is shown by combining alphanumeric characters of eight digits and four digits. The code of service call error is shown by the initial character of "E"...
  • Page 182: Location Of Connectors And Pin Arrangement

    Chapter 6 6.2 Location of Connectors and Pin Arrangement 6.2.1 Main controller PCB 0025-0536 J3003 J3001 J3501 J3601 J1801 J3502 J3602 J2801 J3150 J3910 J3401 J2501 J1102 J2601 J1001 J3201 J2402 J2701 J1201 J3002 J1202 J3301 J2502 J2702 F-6-1 T-6-1 J1001 Pin Number Signal name...
  • Page 183 Chapter 6 J1102 Pin Number Signal name IN/OUT Function AD24 IN/OUT Address and data signal /CBE3 IN/OUT Bus command and byte enable signal IDSEL Inisharaization device select signal AD23 IN/OUT Address and data signal AD22 IN/OUT Address and data signal AD21 IN/OUT Address and data signal...
  • Page 184 Chapter 6 T-6-3 J1201 Pin Number Signal name IN/OUT Function Transmission Data Transmission Data Receive Data Receive Data T-6-4 J1202 Pin Number Signal name IN/OUT Function DASPN Access signal Power supply(+5V) T-6-5 J1801 Pin Number Signal name IN/OUT Function RGV20(+5V) Power supply(+5V) RGV20(+5V) Power supply(+5V)
  • Page 185 Chapter 6 J2501 Pin Number Signal name IN/OUT Function PUMPM1_AM Purge motor drive signal AM PUMPM1_AP Purge motor drive signal AP PUMPR_ENCA Pump encoder sensor output signal A SNS5V Power supply(+5V) PUMPR_ENCB Pump encoder sensor output signal B SNS3V Power supply(+3.3V) /CONTROL_CAM_R Pump cam sensor output signal /MEDIA_R...
  • Page 186 Chapter 6 J2701 Pin Number Signal name IN/OUT Function VM_26V Power supply(+26V) MISTFAN_R_ALARM Mist fan(R) alarm signal MISTFAN_VM_26V Power supply(+26V) MISTFAN_L_ALARM Mist fan(L) alarm signal T-6-11 J2702 Pin Number Signal name IN/OUT Fuction VM 26V Power supply(+26V) /DCOVER_SOL_L Upper cover lock solenoid(L) drive signal VM 26V Power supply(+26V) /DCOVER_SOL_R...
  • Page 187 Chapter 6 T-6-16 J3150 Pin Number Signal name IN/OUT Function IN 3+ Hole sensor input signal 3+ IN 3- Hole sensor input signal 3- IN 1- Hole sensor input signal 1- IN 2+ Hole sensor input signal 2+ IN 1+ Hole sensor input signal 1+ IN 2- Hole sensor input signal 2-...
  • Page 188 Chapter 6 J3301 Pin Number Signal name IN/OUT Function SNS5V Power supply(+5V) /FUTO_CMP Head management sensor ink detection signal T-6-19 J3401 Pin Number Signal name IN/OUT Function VMGND VMGND VMGND VH_MONI1 VH controll signal 1 VH_MONI3 VH controll signal 3 VMGND VM_26V Power supply(+26V)
  • Page 189 Chapter 6 J3501 Pin Number Signal name IN/OUT Function H0-E-DATA-9-EV_B Even head(R) data signal 9(E) H-DASH_LICC2_B Head analogue switch A/D trigger signal H0-A-DATA-0-OD_B Odd head(R) data signal 0(A) H0-A-DATA-1-OD_B Odd head(R) data signal 1(A) H0-B-HE-2_B Head(R) heat enable signal 2(B) H0-B-DATA-2-OD_B Odd head(R) data signal 2(B) H0-B-DATA-3-OD_B...
  • Page 190 Chapter 6 J3502 Pin Number Signal name IN/OUT Function H0-A-DATA-1-EV_B Even head(R) data signal 1(A) H0-A-HE-1_B Head(R) heat enable signal 1(A) H0-A-DATA-0-EV_B Even head(R) data signal 0(A) VH_CHARGE0 VH leakage detection ON/OFF signal 0 VH_CHARGE1 VH leakage detection ON/OFF signal 1 T-6-22 J3601 Pin Number...
  • Page 191 Chapter 6 T-6-23 J3602 Pin Number Signal name IN/OUT Function IO-ASIC_SCL_B IN/OUT Head ROM controll signal(clock) IO-ASIC_SDA IN/OUT Head ROM controll signal(data) H1-DSOUT1 Head temperature output signal 1 H1-DSOUT2 Head temperature output signal 2 H1-E-DATA-8-EV_B Even head(L) data signal 8(E) /H1-D-HE-7_B Head(L) heat enable signal 7(D) H1-D-DATA-7-EV_B...
  • Page 192: Carriage Relay Pcb

    Chapter 6 6.2.2 Carriage relay PCB 0025-0539 J803 J803 J703 J703 J202 J802 J802 J702 J702 J801 J801 J701 J701 J105 J104 J105 J104 J101 J101 J102 J103 J102 J103 J201 J201 F-6-2 T-6-24 J101 Pin Number Signal name IN/OUT Function VMGND VMGND...
  • Page 193 Chapter 6 J102 Pin Number Signal name IN/OUT Function H1-DLD_LICC2 Head(R) analogue switch latch signal H1-DASLK_LICC2 Head(R) analogue switch clock signal VH_DIS VH selection signal H1-E-DATA-9-EV_B Even head(R) data signal 9(E) /H1-E-HE-9_B Head(R) heat enable signal 9(E) H1-F-DATA-10-EV_B Even head(R) data signal 10(F) H1-F-DATA-11-EV_B Even head(R) data signal 11(F) H1-F-HE-11_B...
  • Page 194 Chapter 6 J103 Pin Number Signal name IN/OUT Function H1-C-DATA-5-OD_B Odd head(L) data signal 5(C) /H1-C-HE-5_B Head(L) heat enable signal 5(C) /H1-D-HE-6_B Head(L) heat enable signal 6(D) H1-D-DATA-6-OD_B Odd head(L) data signal 6(D) H1-D-DATA-6-EV_B Even head(L) data signal 6(D) H1-D-DATA-7-EV_B Even head(L) data signal 7(D) /H1-D-HE-7_B Head(L) heat enable signal 7(D)
  • Page 195 Chapter 6 J104 Pin Number Signal name IN/OUT Function H0-E-DATA-8-OD_B Odd head(R) data signal 8(E) H0-E-HE-8_B Head(R) heat enable signal 8(E) H0-D-DATA-7-OD_B Odd head(R) data signal 7(D) H1-B-HE-2_B Head(L) heat enable signal 2(B) H1-A-DATA-1-OD_OUT Odd head(L) data signal 1(A) H1-C-DATA-4-OD_OUT Odd head(L) data signal 4(C) T-6-28 J105...
  • Page 196 Chapter 6 J105 Pin Number Signal name IN/OUT Function T-6-29 J201 Pin Number Signal name IN/OUT Function ENCODER_B Linear encoder sensor output signal B ENCODER_A Linear encoder sensor output signal A SNS_5V Power supply(+5V) T-6-30 J202 Pin Number Signal name IN/OUT Function SNS_5V...
  • Page 197 Chapter 6 J702 Pin Number Signal name IN/OUT Function H1-D-DATA-7-OD Odd head(L) data signal 7(D) H1-D-DATA-6-OD Odd head(L) data signal 6(D) /H1-D-HE-6 Head(L) heat enable signal 6(D) H1-D-DATA-6-EV Even head(L) data signal 6(D) H1-D-DATA-7-EV Even head(L) data signal 7(D) /H1-D-HE-7 Head(L) heat enable signal 7(D) H1-E-DATA-8-EV Even head(L) data signal 8(E)
  • Page 198 Chapter 6 J703 Pin Number Signal name IN/OUT Function H1-A-DATA-1-EV Even head(L) data signal 1(A) H1-A-HE-1 Head(L) heat enable signal 1(A) H1-B-DATA-2-EV Even head(L) data signal 2(B) IO_ASIC_SDA IN/OUT Head ROM control signal(data) IO_ASIC_SCL Head ROM control signal(clock) H1_LT Head(L) latch signal H1_CLK Head(L) clock signal H1-DSOUT1...
  • Page 199 Chapter 6 J802 Pin Number Signal name IN/OUT Function H0-C-DATA-4-EV Even head(R) data signal 4(C) H0-C-DATA-5-EV Even head(R) data signal 5(C) H0-C-HE-5 Head(R) heat enable signal 5(C) H0-C-DATA-5-OD Odd head(R) data signal 5(C) H0-D-DATA-7-OD Odd head(R) data signal 7(D) H0-D-DATA-6-OD Odd head(R) data signal 6(D) H0-D-HE-6 Head(R) heat enable signal 6(D)
  • Page 200 Chapter 6 J803 Pin Number Signal name IN/OUT Function H0-DASLK_LICC2 Head(R) analogue switch clock signal H0-DSOUT1 Head(R) temperature output signal 1 H0-DSOUT2 Head(R) temperature output signal 2 H0-C-DATA-4-OD Odd head(R) data signal 4(C) H0-C-HE-4 Head(R) heat enable signal 4(C) H0-B-DATA-3-OD Odd head(R) data signal 3(B) H0-B-DATA-2-OD Odd head(R) data signal 2(B)
  • Page 201: Head Relay Pcb

    Chapter 6 6.2.3 Head relay PCB 0028-6104 J101 J201 J102 J202 J501 J502 J203 J103 J602 J601 F-6-3 T-6-37 J101 Pin Number Signal name IN/OUT Function VHT12 Power supply VH2_FB VH2 feed back voltage Power supply Power supply Power supply Power supply Power supply Power supply...
  • Page 202 Chapter 6 J102 Pin Number Siganal name IN/OUT Function H1-E-DATA-8-EV Even head(L) data signal 8(E) H1-D-HE-7 Head(L) heat enable signal 7(D) H1-D-DATA-7-EV Even head(L) data signal 7(D) H1-D-DATA-6-EV Even head(L) data signal 6(D) H1-D-HE-6 Head(L) heat enable signal 6(D) H1-D-DATA-6-OD Odd head(L) data signal 6(D) H1-D-DATA-7-OD Odd head(L) data signal 7(D)
  • Page 203 Chapter 6 J103 Pin Number Signal name IN/OUT Function H1-A-DATA-1-OD Odd head(L) data signal 1(A) H1-B-HE-2 Head(L) heat enable signal 2(B) H1-B-DATA-2-OD Odd head(L) data signal 2(B) H1-B-DATA-3-OD Odd head(L) data signal 3(B) H1-C-HE-4 Head(L) heat enable signal 4(C) H1-C-DATA-4-OD Odd head(L) data signal 4(C) MLT_SENS_1IN Multi sensor signal 1...
  • Page 204 Chapter 6 J202 Pin Number Signal name IN/OUT Function H0-F-DATA-11-EV Even head(R) data signal 11(F) H0-F-DATA-10-EV Even head(R) data signal 10(F) H0-E-HE-9 Head(R) heat enable signal 9(E) H0-E-DATA-9-EV Even head(R) data signal 9(E) H0-E-DATA-8-EV Even head(R) data signal 8(E) H0-D-HE-7 Head(R) heat enable signal 7(D) H0-D-DATA-7-EV Even head(R) data signal 7(D)
  • Page 205 Chapter 6 J203 Pin Number Signal name IN/OUT Function H0-C-HE-4 Head(R) heat enable signal 4(C) H0-C-DATA-4-OD Odd head(R) data signal 4(C) H0-DSOUT2 Head(R) temperature output signal 2 H0-DSOUT1 Head(R) temperature output signal 1 H0-DASLK_LICC2 Head(R) analogue switch clock signal H0-DATA_LICC2 Head(R) analogue switch data signal H0-DLD_LICC2 Head(R) analogue switch latch signal...
  • Page 206 Chapter 6 J601 Pin Number Signal name IN/OUT Function Power supply Power supply Power supply Power supply H1-E-DATA-9-OD Odd head(R) data signal 9(E) H1-F-HE-11 Head(L) heat enable signal 11(F) H1-E-DIA1 Head(L) DI sensor signal 1(E) H1-D-DIA1 Head(L) DI sensor signal 1(D) H3V_1 Power supply H3V_1...
  • Page 207 Chapter 6 J601 Pin Number Signal name IN/OUT Function T-6-46 J602 Pin Number Signal name IN/OUT Function Power supply Power supply Power supply VHT34 Power supply H0-F-DATA-10-EV Even head(R) data signal 10(F) IO_ASIC_SDA IN/OUT Head ROM control signal(data) IO_ASIC_SCL Head ROM control signal(clock) Power supply H0-C-DIA1 Head(R) DI sensor signal 1(C)
  • Page 208 Chapter 6 J602 Pin Number Signal name IN/OUT Function H0-C-HE-5 Head(R) heat enable signal 5(C) H0-B-HE-3 Head(R) heat enable signal 3(B) H0-A-DIA1 Head(R) DI sensor signal 1(A) H0-A-DATA-1-OD Odd head(R) data signal 1(A) H0-F-DATA-10-OD Odd head(R) data signal 10(F) H0-F-DIA1 Head(R) DI sensor signal 1(F) H0-D-HE-7 Head(R) heat enable signal 7(D)
  • Page 209: Version Up

    Chapter 6 6.3 Version Up 6.3.1 Firmware Update Tool 0020-1951 Use of the following tools allows you to update the firmware of the main controller incorporated in the printer from the computer. - imagePROGRAF Firmware Update Tool (for user) - L Printer Service Tool (for service) 1.
  • Page 210 Chapter 6 7) Click [Yes] in the [Update Confirmation] dialogue box. F-6-8 8) The firmware data is transferred to the printer. 9) After the firmware data transference has completed, the [Finish Update] dialogue box is displayed. Click the [OK]. - When the firmware has been overwritten, the printer restarts. F-6-9 2.
  • Page 211 Chapter 6 b) Operation 1) Showing the information of the printer The data of PRINT INF or status print is shown. (1) Choose the [Information] of the main menu button or the "[Service]-[Information]" of the main menu. F-6-11 (2) Choose the printer from the list shown to the printer information area. MEMO: - The list is refreshed when choosing the [Refresh] of the sub menu button or the "[View]-[Refresh]"...
  • Page 212 Chapter 6 MEMO: - The application software used to show the data and the folder used to store the files can change by the "[Service]-[Setup]" of the main menu. F-6-13 [1] This menu can change the folder used to store the file. [2] This menu can change the application software (NotePad or WordPad) used to show the data.
  • Page 213 Chapter 6 MEMO: - The printer list is refreshed when choosing the [Refresh] of the sub menu button or the "[View]-[Refresh]" of the main menu. - The printer is searched according to the setting of the [Specify Search Range] dialogue box after choosing the "[View]-[Specify Search Range]" of the main menu to display the dialogue box.
  • Page 214: Service Tools

    Chapter 6 6.4 Service Tools 6.4.1 Tool List 0012-6675 T-6-47 General-purpose tools Application Long phillips scerewdriver Inserting and removing screw Phillips scerewdriver Inserting and removing screw Flat-head screwdriver Removing the E-ring Needle-nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease...
  • Page 215: Service Mode

    Chapter 7 SERVICE MODE...
  • Page 217 Contents Contents 7.1 Service Mode.............................. 7-1 7.1.1 Service Mode Operation............................7-1 7.1.2 Map of the Service Mode............................7-2 7.1.3 Details of Service Mode............................7-11 7.1.4 e-Maintenance/imageWARE Remote........................7-28 7.1.5 Viewing PRINT INF ..............................7-38 7.2 Special Mode ............................7-53 7.2.1 Special Modes for Servicing ........................... 7-53...
  • Page 219: Service Mode Operation

    Chapter 7 7.1 Service Mode 7.1.1 Service Mode Operation 0023-2922 a) How to enter the Service mode Enter service mode according to the following procedure: 1) Turn off the printer power. 2) Turn on the power while pressing the [Load] key and [Navigate] key. * Keep pressing the above keys until "Initializing"...
  • Page 220: Map Of The Service Mode

    Chapter 7 7.1.2 Map of the Service Mode 0030-4816 The hierarchy of menus and parameters in the Service Mode is as shown below. First Level Second Level Third Level Fourth Level Fifth Level Sixth Level DISPLAY PRINTINF YES/NO : Select YES to print SYSTEM TYPE LF TYPE...
  • Page 221 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level ADJUST PRINT PATTERN NOZZLE 1 : Press the [OK] button to execute OPTICAL AXIS : Press the [OK] button to execute LF TUNING LF TUNIG 2 HEAD ADJ.
  • Page 222 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level FUNCTION CR UNLOCK YES/NO CR LOCK YES/NO PG CHECK YES/NO CR AUTO SCAN YES/NO CR SCAN COUNT : Press the [OK] button to : Press the [OK] button to CR SCAN SIZE : Press the [OK] button to : Press the [OK] button to...
  • Page 223 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level COUNTER PRINTER LIFE TTL LIFE ROLL LIFE CUTSHEET LIFE A LIFE F POWER ON W-INK CUTTER WIPE SLEEP ON CARRIAGE PRINT DRIVE CR COUNT CR DIST. PRINT COUNT PURGE CLN-A-1 CLN-A-2...
  • Page 224 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level COUNTER EXCHANGE MTC EXC. HEAD L EXC. HEAD R EXC. BOARD EXC.(M/B) Wia-1 EXC. Wia-3 EXC. Wia-4 EXC. Wia-5 EXC. Wia-6 EXC. CR-1 EXC. CR-2 EXC. CR-3 EXC. CR-4 EXC.
  • Page 225 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level COUNTER INK-USE1 INK-USE1(PC) INK-USE1(BK) INK-USE1(TTL) LINK-USE1(PC) LINK-USE1(BK) LINK-USE1(TTL) SINK-USE1(PC) SINK-USE1(BK) SINK-USE1(TTL) N-INK-USE1(PC) N-INK-USE1(BK) N-INK-USE1(TTL) INK-USE2 INK-USE2(PC) INK-USE2(BK) INK-USE2(TTL) N-INK-USE2(PC) N-INK-USE2(BK) N-INK-USE2(TTL) INK-EXC INK-EXC(PC) INK-EXC(BK) INK-EXC(TTL) N-INK-EXC(PC) N-INK-EXC(BK) N-INK-EXC(TTL)
  • Page 226 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIA 1 NAME ROLL ROLL CUTSHEET CUTSHEET MEDIA 7 NAME ROLL ROLL CUTSHEET CUTSHEET MEDIA OTHER NAME ROLL ROLL CUTSHEET CUTSHEET MEDIASIZE1 ROLL P-SQ 44-60 P-SQ 44-60 P-SQ 36-44 P-SQ 36-44 P-SQ 24-36...
  • Page 227 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIASIZE1 CUT P-SQ 44-60 P-SQ 44-60 P-SQ 36-44 P-SQ 36-44 P-SQ 24-36 P-SQ 24-36 P-SQ 17-24 P-SQ 17-24 P-SQ -17 P-SQ -17 P-CNT 44-60 P-CNT 36-44 P-CNT 24-36 P-CNT 17-24 P-CNT -17 MEDIASIZE2 CUT...
  • Page 228 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level SETTING ON/OFF DATE yyyy/mm/dd TIME hh:mm PV AUTO JUDGE ON/OFF NETWORK CERTIFICATE CA-CERTIFICATE VALIDITY yyyy/mm/dd E-RDS E-RDS SWITCH ON/OFF UGW-ADDRESS http://XXX UGW-PORT XXXXX COM-TEST COM-LOG HEAD DOT INF ON/OFF INITIALIZE WARNIG...
  • Page 229: Details Of Service Mode

    Displays the printer information shown below. Display Description Unit Serial number of printer TYPE Type setting on main controller PCB * iPF8400S/8410S are represented by 44". LF TYPE Feed roller type: 0 or 1 Ambient temperature centigrade degrees Ambient humidity...
  • Page 230 Chapter 7 Detail information display 2 J A M X X X X X X X X X F-7-3 Detail information display 3 J A M X X X X F-7-4 Detail information display 4 J A M X X X X X X X X F-7-5 Display Description...
  • Page 231 Chapter 7 b) I/O DISPLAY The status of each sensor and switch is shown in the display. Sensor and switch status is shown in the display. ON = 1 OFF or not used = 0 Screen 1 (Upper row) D I S P L A Y (Lower row) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 (Display position)
  • Page 232 Chapter 7 Screen 1, Screen 2 and Screen 3 are selectable with the keys. These screens display the associated sensor status as listed in the table below. Display Sensor name LCD display contents position Pump Cam Sensor 0: Sensor ON, 1: Sensor OFF Valve open/closed detection sensor (R) 0: Sensor ON, 1: Sensor OFF Agitation cam sensor (L)
  • Page 233 Chapter 7 c) ADJUST Performs adjustments and prints the adjustment and check patterns necessary for adjusting the printer parts. 1) PRINT PATTERN Display Description NOZZLE 1 Prints the nozzle check pattern by single direction/ single pass without using the non-discharging back up.
  • Page 234 Chapter 7 6) ROUGH Prints the pattern for auto head adjustment and adjust it (rough adjustment). 7) AUTO REG Prints the pattern for auto head adjustment and adjust it. 8) CR REG Executes automatic head adjustment. Make this adjustment if the registration remains partially misregistered after user-mode head adjustment. EXECUTE: Execute automatic head adjustment.
  • Page 235 Chapter 7 d) FUNCTION 1) CR UNLOCK Unlocks the carriage. When CR UNLOCK is performed, the carriage lock pin is lowered and the carriage can be moved. 2) CR LOCK Locks the carriage. When CR LOCK is performed, the carriage lock pin is raised and the carriage is locked. 3) PG CHECK Initializes the purge unit.
  • Page 236 Chapter 7 OUTPUT 5 O U T P U T 5 X X X X X X X X X X X X X X X 26 26 26 27 27 27 28 28 28 29 29 29 30 30 30 F-7-15 OUTPUT 6 O U T P U T 6...
  • Page 237 Chapter 7 1. Checking "OUTPUT 0" and "OUTPUT 1" when media (excluding clear film) is fed [Check 1] Check whether the multi sensor performance has degraded or whether the media is compatible with the multi sensor. When "Media edge (diffuse reflection) gain" and "Media edge (diffuse reflection) current value" are maximum values and "Media edge (diffuse reflection) media output"...
  • Page 238 Chapter 7 [Check 2] Check whether the multi sensor performance has degraded or whether the media is compatible. When "Density gain" and "Density current value" are maximum values and "Density media output" is 168 or less, an error occurs. Maximum value of "Density gain": 255 Maximum value of "Density current value": 245 When the multi sensor performance and media are normal, "Density gain"...
  • Page 239 Chapter 7 3) PURGE: Counters related to purge unit Display Description Unit CLN-A-1 Cumulative number of automatic cleaning 1 (normal suction) operations Times CLN-A-2 Cumulative number of automatic cleaning 2 (ink level adjusting) operations Times CLN-A-3 Cumulative number of automatic cleaning 3 (initial filling) operations Times CLN-A-6 Cumulative number of automatic cleaning 6 (strong normal suction) operations...
  • Page 240 Chapter 7 5) EXCHANGE: Counters related to parts replacement Display Description Unit MTC EXC. Maintenance cartridge replacement count Times HEAD L EXC. Printhead L replacement count Times HEAD R EXC. Printhead R replacement count Times BOARD EXC.(M/B) Main controller PCB replacement count Times Wia-1 EXC.
  • Page 241 Chapter 7 8) INK-USE2: Counters related to ink consumption Display Description Unit INK-USE2(XX) XX: Ink color Consumption amount of generic ink of the currently installed ink tank. INK-USE2(TTL) Total consumption amount of generic ink of the currently installed ink tanks N-INK-USE2(XX) XX: Ink color Consumption amount of refilled ink of the currently installed ink tank...
  • Page 242 Chapter 7 13) MEDIASIZE2 ROLL: Counters related to roll media printing Display Description Unit D-SQ 44-60 Cumulative print area of paper equal to or larger than 44 inches but less than 60 inches (data size) m2/Sq.f D-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches (data size) m2/Sq.f D-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than 36 inches (data size)
  • Page 243 Chapter 7 18) PARTS CNT. : Counter related to consumable parts C O U N T E R C R - 1 b b b b b F-7-18 The displays are selectable with the keys. Counter of the consumable part (current) C O U N T E R C R - 1 x x x x x...
  • Page 244 Chapter 7 g) SETTING Make various settings. 1) Pth Turn on or off the head pulse rank control function. Default: OFF 2) RTC Set RTC (real time clock) after replacing the lithium battery on the main controller PCB. Display Description DATE yyyy/mm/dd Set date TIME...
  • Page 245 Chapter 7 h) INITIALIZE Clear the [DISPLAY] histories, [ADJUST] settings, [COUNTER] values, and other parameters. Display Description WARNING Initialize the history of WARNING. (All displayed contents of [DISPLAY] > [WARNING] will be initialized.) ERROR Initialize the history of ERROR. (All displayed contents of [DISPLAY] > [ERROR] will be initialized.) Initialize the history of JAM.
  • Page 246: E-maintenance/imageware Remote

    Chapter 7 7.1.4 e-Maintenance/imageWARE Remote 0023-1100 1. Overview The e-Maintenance/imageWARE Remote system allows a customer's device information and status to be monitored via the Internet on a server called the UGW (Universal Gateway) Server. The following device information/ statuses can be monitored. - Service mode counters - Parts counters - Mode counters...
  • Page 247 Chapter 7 The server address settings are activated only after you restart the printer. Make sure you always restart the printer after changing server address settings. (1) How to enter Proxy server address Server Address h t t p : / / _ : S e l e c t S t o p : D e l e t e...
  • Page 248 Chapter 7 (3) How to enter user name Proxy User User Name Canon : S e l e c t S t o p : D e l e t e N a v i : a -> A -> 1...
  • Page 249 Chapter 7 3.3 Service Mode Menu Tree First Level Second Level Third Level Fourth Level Fifth Level Sixth Level DISPLAY I/O DISPLAY ADJUST FUNCTION REPLACE COUNTER SETTEING PV AUTO JUDGE NETWORK CERTIFICATE CA-CERTIFICATE VALIDITY:*1 yyyy/mm/dd E-RDS E-RDS SWITCH:*1 ON/OFF UGW-ADDRESS:*1 http://XXX UGW-PORT:*1 XXXXX COM-TEST:*1...
  • Page 250 Chapter 7 2) UGW Address [UGW-ADDRESS] and UGW port [UGW-PORT] Usually, the default values set in advance are used for the setting value of [UGW-ADDRESS] and [UGW-PORT]. Unless there is a special instruction, the default value should not be changed. If it should be changed, the communication with UGW may have an error. If [UGW-ADDRESS] and [UGW-PORT] are changed, the new setting will be enabled after power OFF/ON.
  • Page 251 Chapter 7 - Once the communication test is started, it cannot be cancelled.(Other operation won't be accepted until the result is obtained.) (4) If the communication test was successful, "CHECK RSLT:OK" is displayed. C O M - T E S T C H E C K R S L T : F-7-38...
  • Page 252 Chapter 7 65th-96th characters of Detailed Communication Error Information are shown. X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X F-7-45 97th-128th characters of Detailed Communication Error Information are shown.
  • Page 253 Chapter 7 - Press key to exit the CA certificate expiration date display screen and go back to the top of [VALIDITY] menu. * If the CA certificate is deleted, the screen below will appear. V A L I N O T N S T A L L E D F-7-52 - Press...
  • Page 254 Chapter 7 4. FAQ Question Answer Registration information of the device (E-RDS) is once When registration of the device (e-RDS) is deleted from the deleted from the UGW server, and is re-registered after that. UGW, the status will be changed to the communication test If a communication test is not not completed because related carried out, then device information on UGW becomes...
  • Page 255 Chapter 7 6. Error message list Details of the errors and their remedies are as described below. (The meaning of server indicates the UGW in this section) Error Code Error Message Cause Remedy 0500 0003 SUSPEND: E-RDS has been booted up (device reboot) with E- Perform the communication test [COMTEST] in service mode.
  • Page 256: Viewing Print Inf

    Chapter 7 7.1.5 Viewing PRINT INF 0026-6836 a) PRINT INF item detail The details of each PRINT INF item displayed when performing [SERVICE MODE] > [DISPLAY] > [PRINTINF] are as follows: Print item Print content Printed value SYSTEM Serial number of printer characters/numerals of 8-byte TYPE Type setting on main controller PCB...
  • Page 257 Chapter 7 Print item Print content Printed value JOB CONDITION 01-05 Job history (up to 5 events) Number: Lowest is the most recent Print mode 1: [Image]-[Highest] (Image high-precision) 2: [Image]-[Highest] (Line dwawing and text high- precision) 3: [Image]-[Highest] 4: [Image]-[High] (Line dwawing and text high- precision) or [Line Drawing/Text]-[High] 5: [Image]-[High] 6: [Image]-[Standard] (Line dwawing and text high-...
  • Page 258 Chapter 7 Print item Print content Printed value 01 to 05 JAM log (5 records) Number: Lowest is the most recent Date: mm/dd Time: mm/ss Jam code Jam type 1: CR error 2: Jam 3: Feed failure (delay) 4: Cut failure *: Unknown Media format 1: Roll media...
  • Page 259 Chapter 7 Print item Print content Printed value COUNTER PRINTER POWER ON Cumulative power-on time Unit: hours SLEEP ON Cumulative sleep-on time Unit: hours CUTTER Number of cutting operations Unit: times WIPE Number of wiping operations Unit: times W-INK Remaining capacity of the maintenance cartridge Unit: % Cumulative number of printed media according to PDL GARO: xx sheets...
  • Page 260 Chapter 7 Print item Print content Printed value COUNTER CLEAR INK CONSUME Cumulative count of ink section consumption amount Unit: times clearing MTC EXC. Cumulative count of maintenance cartridge replacement count clearing HEAD L EXC. Cumulative count of printhead L replacement count clearing HEAD R EXC.
  • Page 261 Chapter 7 Print item Print content Printed value COUNTER EXCHANGE MTC EXC. Maintenance cartridge replacement count Unit: times HEAD L EXC. Printhead L replacement count HEAD R EXC. Printhead R replacement count BOARD EXC.(M/ Main controller PCB replacement count PARTS Wia-1 Wia-1 (waste ink box unit) replacement count EXC.
  • Page 262 Chapter 7 Print item Print content Printed value COUNTER INK-USE1 INK BK, MBK, C, Cumulative consumption amount of generic ink Unit: ml M, Y, PC, PM, GY Total amount of the cumulative consumption of generic ink LINK BK, MBK, Cumulative consumption amount of generic large ink C, M, Y, PC, PM, Total amount of the cumulative consumption of generic large ink...
  • Page 263 Chapter 7 Print item Print content Printed value COUNTER MEDIA 1-7 NAME Media type Total amount of cumulative print area of roll media and cut Unit: square/meter, square/feet sheet ROLL Cumulative print area of roll media CUTSHEET Cumulative print area of cut sheet MEDIA NAME OTHER...
  • Page 264 Chapter 7 Print item Print content Printed value HEAD INF.1 Date & time installed (last 4 times) YY/MM/DD [Installed head] Display order: Installed date (last) -> Installed date (2nd to last) -> Installed date (3rd to last) -> Installed date (initial) Removal date &...
  • Page 265 Chapter 7 Print item Print content Printed value PARTS CNT. [Value of each Status OK/W1/W2/E parts counter] Number of days after set Unit: Days Count Life threshold Usage Unit: % Cumulative count COGFF CONDITION Cogging FF result 0: Disabled 1: Enabled 2: Check required 3: Adjust reruired PARAM0-F...
  • Page 266 Chapter 7 b) Sample Layout PRINT INF layout is shown below. 1/ 5 Canon imagePROGRAF iPFxxx PRINT IN F Firm:xx.xx Boot:xx.xx MIT(DBF):x.xx MIT(DB):x.xx S/N:xxxxxxxx Date:yyyy/mm/dd SYSTEM S/N:xxxxxxxx TYPE:12 -LF:1 TMP:xx RH:xx SIZE-LF:xxxxx.x -CR:xxxxx.x AFTER INST:xxxx x HEAD S/N:xxxxxxxx LOT:xxxxxxxx C:xxxxxx M:xxxxxx Y:xxxxxx MBK:xxxxxx MBK2:xxxxxx BK:xxxxxx...
  • Page 267 Chapter 7 Canon imagePROGRAF iPFxxx PRINT INF Firm:xx.xx Boot:xx.xx MIT(DBF):x.xx MIT(DB):x.xx S/N:xxxxxxxx Date:yyyy/mm/dd INK CHECK C:x M:x Y:x MBK:x MBK2:x BK:x COUNTER PRINTER LIFE-TTL:xxxxxx LIFE-ROLL:xxxxxx LIFE-CUTSHEET:xxxxxx LIFE A:xxxxxx B:xxxxxx C:xxxxxx D:xxxxxx E:xxxxxx F:xxxxxx POWER-ON:xxxxxx SLEEP-ON:xxxxxx CUTTER:xxxxxx WIPE:xxxxxx W-INK:xxxxxx PDL: GARO:xxxxxx HP-GL/2:xxxxxx CARRIAGE PRINT:xxxxxx DRIVE:xxxxxx CR-COUNT:xxxxxx CR-DIST.:xxxxxx PRINT-COUNT:xxxxxx...
  • Page 268 Chapter 7 Canon imagePROGRAF iPFxxx PRINT IN F Firm:xx.xx Boot:xx.xx MIT(DBF):x.xx MIT(DB):x.x x S/N:xxxxxxxx Date:yyyy/mm/d d MEDIA 1 MEDIA 2 NAME : xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx NAME : xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx x : xxxxxxx.x m2 xxxxxxx.x sq.f : xxxxxxx.x m2 xxxxxxx.x sq.f ROLL : xxxxxxx.x m2 xxxxxxx.x sq.f ROLL : xxxxxxx.x m2 xxxxxxx.x sq.f...
  • Page 269 Chapter 7 Canon imagePROGRAF iPFxxx PRINT IN F Firm:xx.xx Boot:xx.xx MIT(DBF):x.xx MIT(DB):x.x x S/N:xxxxxxxx Date:yyyy/mm/d d HEAD DOT CNT. 1 C:xxxxxxxxx M:xxxxxxxxx Y:xxxxxxxxx MBK:xxxxxxxxx MBK2:xxxxxxxxx BK:xxxxxxxx x TTL:xxxxxxxxxxxxxx x HEAD DOT CNT. 2 C:xxxxxxxxx M:xxxxxxxxx Y:xxxxxxxxx MBK:xxxxxxxxx MBK2:xxxxxxxxx BK:xxxxxxxx x TTL:xxxxxxxxxxxxxx x HEAD INF.
  • Page 270 Chapter 7 Canon imagePROGRAF iPFxxx PRINT IN F Firm:xx.xx Boot:xx.xx MIT(DBF):x.xx MIT(DB):x.x x S/N:xxxxxxxx Date:yyyyy/mm/d d PARTS CNT . PARTS CR1 : OK 0 0.0 0.0 0% 0. 0 PARTS CR2 : OK 0 0.0 0.0 0% 0. 0 PARTS CR3 : OK 0 0.0...
  • Page 271: Special Mode

    Chapter 7 7.2 Special Mode 7.2.1 Special Modes for Servicing 0023-3043 This printer supports the following special modes in addition to the service mode: - PCB replacement mode - Download mode - Counter display mode 1. PCB replacement mode This mode is used when replacing the main PCB or MC relay PCB. By executing this mode, - Backup data of the settings and counter values stored in the MC relay PCB are moved to the new main PCB.
  • Page 272 Chapter 7 7-54...
  • Page 273: Chapter 8 Error Code

    Chapter 8 ERROR CODE...
  • Page 275 Contents Contents 8.1 Outline ................................ 8-1 8.1.1 Outline ..................................8-1 8.2 Warning/Error/Service Call Error ........................ 8-2 8.2.1 Code Table ................................8-2...
  • Page 277: Outline

    Chapter 8 8.1 Outline 8.1.1 Outline 0023-3204 The printer indicates errors using the display and LEDs. If an error occurs during printing, the printer status is also displayed on the status monitor of the printer driver. The following three types of errors are displayed on the display: - Warning Status where the print operation can be continued without remedying the cause of the problem.
  • Page 278: Warning/error/service Call Error

    Chapter 8 8.2 Warning/Error/Service Call Error 8.2.1 Code Table 0032-0886 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) Sheet printing Paper mismatch (cut sheet) Printing on cut sheet is not functional is selected, but Print data having a cut sheet print with a media take-up unit in use.
  • Page 279 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) Media take-up unit Media take-up unit use has been set to [Do 1. Press the [Online] button to set the ready. not use] at the start of printing when the media take-up unit use setting to force media take-up unit is active.
  • Page 280 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 1030 GARO W1221 GARO W1221 (Image mode)Unknown command 1. Identify the model. A character that is located within bounds of 2. If the error has occurred with RIP, a group character or end parameter try with the printer driver.
  • Page 281 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 1048 GL2: W0904 GL2: W0903 HP/GL2 error; polygon buffer overflow 1. Reduce the size of rendering data. The memory is full. The size of drawing data exceeds the 2.
  • Page 282 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 1400 No ink left. Ink tank empty (continued use allowed) 1. Replace the tank. Press OK and The ink tank has run out of ink, but a 2.
  • Page 283 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 200F This paper Paper Size Paper mismatch (size) 1. Check paper conditions (soiling, cannot be used. Please Check Paper is too large tear-offs, residual paper chips, residual Check supported Paper Too Large...
  • Page 284 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2017 Paper size not detected. Paper Paper (right) side detection error Lift the release Please Reload 1. Multisensor error on light quantity lever and reload Size Undetected adjustment...
  • Page 285 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 201C Paper jam While printing, paper width was detected By releasing the release lever, move to Push the release to have fluctuated beyond the predefined the loading sequence, and load paper lever back.
  • Page 286 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2409 Paper position is not Invalid paper loading position (suspended Reload/ replace the roll paper. suitable for job/ borderless printing) Check roll paper. borderless printing.
  • Page 287 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2570 Ink insufficient. Ink tank short on ink 1. Replace the tank. Press OK and A suction operation was attempted, but 2. Failure of remaining ink detection 257C replace ink tank.
  • Page 288 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2800 No printhead Printhead Printhead [X] non-existing 1. Check the status of the printhead Install printhead. Please Check mounted. No Printhead [X]: Double-head model : The R-head does 2.
  • Page 289 Chapter 8 No. of non-ejecting more than 0, less than Check printout nozzles 1 color (per chip) more than 100, less Check head than 200 200 or over Check head Check head 2. Running change firmware The specifications have been changed from the versions shown below. iPF500/600/5000/700: Ver.1.33, iPF510/610/710/8000/9000: Ver.1.36 iPF8100/9100/8000S/9000S: Ver.1.37, iPF810/820/6000S: Ver.1.03 iPF605/6200: Ver.1.02, iPF5100/6100: Ver.1.38, iPF720:Ver.1.10...
  • Page 290 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2816 Maintenance Maint Cartridge Maintenance cartridge EEPROM error Replace the maintenance cartridge. cartridge problem. Replace Cart Communication is enabled but the Maint Cart Error information is corrupted.
  • Page 291 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 281B No MaintenanceCartridge Maint Cartridge The maintenance cartridge before cleaning Replace the maintenance cartridge. capacity. Replace Cart does not have an enough capacity The maintenance cartridge can be put Replacethe Maint Cart Error...
  • Page 292 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2827 Execute printhead Printhead non-discharge error 1. Execute cleaning. 2828 cleaning. If this (Replace printhead/ continued printing not 2. Replace printhead. 2829 message is still allowed) displayed, replace...
  • Page 293 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2905 Mail box full. A job save has been executed when the Reorganize data. Delete unwanted data available size of the permanent area of the on your computer hard disk space was lost.
  • Page 294 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2920 Media Take-up Cannot take up paper 1. Check to see if the media take-up error. An error check has been made on paper unit is switched on with the lock lever after the paper had been fed 1850 mm, but down.
  • Page 295 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E03 Load Papr in Cas Paper mismatch (cut sheet) Feed paper as instructed by the on- Press Online. Not cut sheet have been loaded in cassettes screen guidance.
  • Page 296 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E0C Manual printing Tray Selected Paper mismatch (cut sheet) Check the paper that is actually loaded is selected, but a roll is Press OK 1.
  • Page 297 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E15 Wrong paper type. Paper mismatch Paper mismatch (type) (on adjustment) Equalize the paper types for the first Press (lower arrow) To The second and subsequent sheets of paper and second sheets with each other in Stop: Stop Printing...
  • Page 298 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E1B The roll is empty. Roll Paper No roll paper available (trailing edge of roll 1. Replace the roll paper. Load/Eject: Change Paper Please Replace paper detected) 2.
  • Page 299 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E21 Hardware error. Power On IEEE1394 interface error 1. Restart the printer. 03130000-2E21 Again Any error has been detected while 2. Remove and reinsert the IEEE1394 Turn off printer, IEEE 1394 Error initializing IEEE1394 at startup.
  • Page 300 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E32 Insufficient paper All of the following conditions have been Replace the roll paper. for job met at the start of external printing: -[ON] has been selected for [Remaining Roll Paper Detection].
  • Page 301 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E3B Roll 2 (Lwr) jammed. During lower roll paper feeding operation, Manually rewind the paper and reload. Manually rewind the the paper was fed with the roll feed sensor roll all the way detecting the paper, but the paper detection and press OK.
  • Page 302 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F16 Hardware error. Power On Mist fan error 1. Check the bundled wires in the mist 03130031-2F16 Again The rotation of the mist fan is not fan drive circuit.
  • Page 303 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F27 Hardware error. Power On Carriage shift timeout <Supplement> 03130031-2F27 Again The target position could not be reached -If the carriage travels heavily towards Turn off printer, Carriage Timeout within a predicted operation time +3...
  • Page 304 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F2F Hardware error. Power On Non-ejection detection error 1. Check whether any foreign matter 03800500-2F2F Again As a result of nozzle checking made by the such as paper slip exists on the head Turn off printer, Eject.
  • Page 305 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F3A Hardware error. Power On Ink Supply Valve Open/Closed motor 1. Replace the ink supply unit. 03130031-2F3A Again timeout error 2. Replace the main controller PCB. Turn off printer, Valve Motor Err wait, then...
  • Page 306 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F47 Hardware error. Only for iPF750 series The optical axis of the head management 1. Check whether any foreign matter 3800500-2F47 sensor unit has been intercepted for some such as paper slip exists on the head Turn off printer,wait, then reasons.
  • Page 307 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F63 Hardware error The spectrophotometer up-down unit 1. Replace spectrophotometer up- 038A0002-2F63 upper detection sensor won't respond when down unit motor. Turn off printer, wait a a predefined pulse is sent to the 2.
  • Page 308 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F86 ! SP unit cover is open. Spectrophotometer cover open/closed 1. Close spectrophotometer cover. Close it and then press OK. detection sensorwon't respond. 2.
  • Page 309 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 4040 ERROR E196-4040 ERROR E196-4040 Checksum error 1. Start in download mode to upgrade Call for service. Call For Service The checksum of a file transmitted on the firmware.
  • Page 310 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 404C ERROR E196-404C ERROR E196-404C Serial number information mismatch 1. Check to see if the correct PCB is Call For Service A mismatch has been detected between the mounted, since a PCB of the wrong Call for service.
  • Page 311 Feb 27 2017...

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