Chapter 8
Display message
! Roll 1 (Upper) printing is selected.
Press Load/Eject and load a roll.
! Roll printing is selected.
Press Load/Eject and load a roll.
! The roll is empty.
Lift the release lever and replace the roll.
This type of paper is not compatible with
HP-GL/2.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Wrong paper size.
Check paper size setting in driver.
Online: Print
Stop: Stop Printing
! Hardware error.
03130000-2E21
Turn off printer, wait, then turn on again.
Hardware error.
03130031-260E
Turn off printer, wait, then turn on again.
Hardware error.
03130031-260F
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2618
Turn off printer, wait, then turn on again.
Hardware error.
03130031-290A
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E13
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E14
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E16
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E17
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E1F
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E20
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E22
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E25
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E26
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E27
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2E2A
Turn off printer, wait, then turn on again.
Hardware error.
03130031-2F2B
Turn off printer, wait, then turn on again.
8-8
Code*
Condition detected
03060A00-2E37
Roll paper is not loaded. (upper roll)
03060B00-2E36
Roll media is not loaded for internal
printing. (lower roll)
03060B00-2E39
Lower roll end
03061000-2E15
Non-support media of HP-GL/2
03063000-2E08
Paper width mismatch
03130000-2E21
IEEE1394 port error
03130031-260E
Gap detection error
03130031-260F
Gap reference surface error
03130031-2618
VH voltage error
03130031-290A
Hard disk disconnection error
03130031-2E23
Cutter unit failure
03130031-2F13
A/D converter external trigger output stop
detection hardware error 1
03130031-2F14
Writing to the ASIC register disabled
03130031-2F16
Mist fan rotation error
03130031-2F17
Platen suction fan lock detection error
03130031-2F1F
Pump cam sensor error
03130031-2F20
Purge motor cam position error
03130031-2F22
Pump move timeout
03130031-2F23
Purge motor error
Pump inoperable
03130031-2F25
Unable to detect the carriage motor home
position
03130031-2F26
Carriage inoperable
03130031-2F27
Carriage move timeout
03130031-2F2A
Unable to detect the feed roller home
position
03130031-2F2B
LF operation failure
Action
(1) Choose [Load Roll Paper] and load paper according
to the panel guidance.
(2) Choose [Stop Printing] or press the Stop button to
stop printing.
(3) Lift the release lever, and load paper.
Load the roll media.
Load roll paper in lower roll.
Exchange for the compatible paper to HP-GL/2 before
reprinting.
Check the paper width and print.
Restart or replace the IEEE1394 board.
Check the carriage unit and surrounding parts.
Replace the main controller PCB.
Replace the multi sensor reference.
Check the power supply unit.
Check the connection status of HDD.
Check the cutter unit and sensor.
Check the carriage unit and surrounding parts.
Replace the main controller PCB.
Check the mist fan.
Check the platen suction fan.
Check the purge unit.
Check the purge unit.
Check the purge unit.
Check the purge unit.
Check the carriage unit.
Check the linear encoder for smears.
Check the carriage unit and surrounding parts.
Check the carriage unit and surrounding parts.
Check the feed roller encoder and surrounding part.
Check to see if paper has not jammed.
Check to see if paper has not jammed.
Check the feed motor and feed roller.
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