Teletek electronics iRIS8 Engineer Programming Manual page 5

GUARANTEE
The guarantee terms are determined by the serial number (barcode) of the electronic device!
During the guarantee period the manufacturer shall, at its sole discretion, replace or repair any defective product when it is returned to the factory. All
parts replaced and/or repaired shall be covered for the remainder of the original guarantee, or 6 months, whichever period is longer. The original
purchaser shall immediately send manufacturer a written notice of the defective parts or workmanship.
INTERNATIONAL GUARANTEE
Foreign customers shall possess the same guarantee rights as those any customer in Bulgaria, except that manufacturer shall not be liable for any
related customs duties, taxes or VAT, which may be payable.
GUARANTEE PROCEDURE
The guarantee will be granted when the appliance in question is returned. The guarantee period and the period for repair are determined in advance.
The manufacturer shall not accept any product, of which no prior notice has been received via the RAN form at:
form
The setup and programming included in the technical documentation shall not be regarded as defects. Teletek Electronics bears no responsibility for
the loss of programming information in the device being serviced.
CONDITIONS FOR WAIVING THE GUARANTEE
This guarantee shall apply to defects in products resulting only from improper materials or workmanship, related to its normal use. It shall not cover:
•
Devices with destroyed serial number (barcode);
•
Damages resulting from improper transportation and handling;
•
Damages caused by natural calamities, such as fire, floods, storms, earthquakes or lightning;
•
Damages caused by incorrect voltage, accidental breakage or water; beyond the control of the manufacturer;
•
Damages caused by unauthorized system incorporation, changes, modifications or surrounding objects;
•
Damages caused by peripheral appliances unless such peripheral appliances have been supplied by the manufacturer;
•
Defects caused by inappropriate surrounding of installed products;
•
Damages caused by failure to use the product for its normal purpose;
•
Damages caused by improper maintenance;
•
Damages resulting from any other cause, bad maintenance or product misuse.
In the case of a reasonable number of unsuccessful attempts to repair the product, covered by this guarantee, the manufacturer's liability shall be
limited to the replacement of the product as sole compensation for breach of the guarantee. Under no circumstances shall the manufacturer be liable
for any special, accidental or consequential damages, on the grounds of breach of guarantee, breach of agreement, negligence, or any other legal
notion.
WAIVER
This Guarantee shall contain the entire guarantee and shall be prevailing over any and all other guarantees, explicit or implicit (including any implicit
guarantees on behalf of the dealer, or adaptability to specific purposes), and over any other responsibilities or liabilities on behalf of the manufacturer.
The manufacturer does neither agree, nor empower, any person, acting on his own behalf, to modify, service or alter this Guarantee, nor to replace it
with another guarantee, or another liability with regard to this product.
UNWARRANTED SERVICES
The manufacturer shall repair or replace unwarranted products, which have been returned to its factory, at its sole discretion under the conditions
below. The manufacturer shall accept no products for which no prior notice has been received via the RAN form at:
electronics.com/en/ran-form.
The products, which the manufacturer deems repairable, will be repaired and returned. The manufacturer has prepared a price list and those
products, which can be repaired, shall be paid for by the Customer. The devices with unwarranted services carry 6 months guarantee for the replaced
parts.
The closest equivalent product, available at the time, shall replace the products, the manufacturer deems un-repairable. The current market price shall
be charged for every replaced product.
STANDARDS AND CONFORMITY
The addressable fire alarm control panels IRIS8 series are designed according and with conformity to EN 54 – 2/4 standard.
Conforms and approved in accordance with CPR (Construction Products Regulation).
DOCUMENTATION FEEDBACK
If you have any comments or suggestions on our products' manuals or installation instructions you can email us on: info@teletek-electronics.bg
Your feedback on product documentation will help us to improve the contents of our manuals and stickers and keep them up-to-date.
Please, include in your feedback email the product name, the revision of the manual or instruction (8-digit number with Revision and date of issue)
and the page number.
iRIS8 - Addressable Fire Alarm Panel – Installer Programming
5
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