Ricoh IM C300 Service Manual page 1513

3.2 FAX CONNECTION UNIT ERROR CODES
3.2.1 ERROR CODE - 01
Error
Code
01(1) IPv4/IPv6 not enabled
01(3) "Cancel" is pressed by user.
01(4) A false connection ID is being used.
01(5) Network disconnected because of no response within
a specified time.
•
01(14)
The machine either of destination or of local is
entering SP or Initial setting.
•
An established connection exists.
3.2.2 ERROR CODE - 02
Error
Code
•
02(5)
Wrong IP address/hostname is used
•
The machine at destination power
off
•
LAN cable is disconnected
•
Network is rebooting.
3.2.3 ERROR CODE - 03
Error
Code
•
03
No user authentication applies for fax
application (i.e.
Basic/Windows/LDAP/Custom Auth.)
•
Settings other than user authentication are
applied to the fax application.
D0CK
Suggested Cause
Suggested Cause
Suggested Cause
Fax Connection Unit Error Codes
•
Enter the correct IP address/Host
name
•
Turn on the main power.
•
Connect the LAN cable
•
Wait until the rebooting has finished.
Configure the user authentication
setting for client-side and Remote
Machine as the following table.
Client-side
Machine
OFF
ON
ON
38
Action
Enable IPv4 and IPv6
-
Check that the network is
established.
•
Exit SP or initial setting.
•
Wait until the connection
has finished.
Action
Action
Remote Machine
OFF
OFF
ON
SM