Ricoh IM C300 Service Manual page 1508

Error Codes
Code
15- POP3/IMAP4 Server Not Registered
01
15- POP3/IMAP4 Mail Account
02 Information Not Registered
15- Mail Address Not Registered
03
15- DCS Mail Receive Error
10
15-11 Connection Error
15- Authorization Error
12
15- Receive Buffer Full
13
SM
Meaning Suggested Cause/Action
Check the network.
•
Check if the LAN works normally.
•
Check if the no firewall exists.
Check the destination folder for the data transfer.
•
Check if the destination folder works normally.
•
Check if the settings of the destination folder
are correct.
Ask an administrator of the direct SMTP server in
which the data is supposed to be transferred.
•
Check if the destination SMTP server works
normally.
•
Check if the settings of the destination SMTP
server are correct.
•
At startup, the system detected that the IP
address of the POP3/IMAP4 server has not
been registered in the machine.
•
The POP3/IMAP4 mail account has not been
registered.
•
The mail address has not been registered.
•
Error other than 15-11 to 15-18.
The DNS or POP3/IMAP4 server could not be
found:
•
The IP address for DNS or POP3/IMAP4 server
is not stored in the machine.
•
The DNS IP address is not registered.
•
Network not operating correctly.
POP3/IMAP4 send authorization failed:
•
Incorrect IFAX user name or password.
•
Access was attempted by another device, such
as the PC.
•
POP3/IMAP4 settings incorrect.
•
Occurs only during manual reception.
Transmission cannot be received due to
insufficient buffer space. The buffer is being
used for mail send or Scan-to-Email.
33 D0CK