Repair Provisions; How To Make Request For Repair - Renesas QB-V850MINIL User Manual

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QB-V850MINIL, QB-V850MINI Emulator
7.4

Repair Provisions

Repairs not covered by warranty
(1)
Problems arising in products for which more than one year has elapsed since purchase are not covered by warranty.
Replacement not covered by warranty
(2)
If your product's fault falls into any of the following categories, the fault will be corrected by replacing the entire
product instead of repairing it, or you will be advised to purchase a new product, depending on the severity of the
fault.
( a) - Faulty or broken mechanical portions
( b) - Flaws, separation, or rust in coated or plated portions
( c) - Flaws or cracks in plastic portions
( d) - Faults or breakage caused by improper use or unauthorized repair or modification
( e) - Heavily damaged electric circuits due to overvoltage, overcurrent or shorting of power supply
( f) - Cracks in the printed circuit board or burnt-down patterns
( g) - A wide range of faults that make replacement less expensive than repair
( h) - Faults that are not locatable or identifiable
Expiration of the repair period
(3)
When a period of one year has elapsed after production of a given model ceased, repairing products of that model
may become impossible.
Carriage fees for sending your product to be repaired
(4)
Carriage fees for sending your product to us for repair are at your own expense.
7.5

How to Make Request for Repair

If your product is found faulty, fill in a Repair Request Sheet downloadable from the following URL. And email the
sheet and send the product to your local distributor.
http://www.renesas.com/repair
Note on Transporting the Product:
When sending your product for repair, use the packing box and cushioning material
supplied with the product when it was delivered to you and specify caution in handling
(handling as precision equipment). If packing of your product is not complete, it may be
damaged during transportation. When you pack your product in a bag, make sure to use
the conductive plastic bag supplied with the product (usually a blue bag). If you use a
different bag, it may lead to further trouble with your product due to static electricity.
R20UT0221EJ0400 Rev.4.00
2013.08.30
CAUTION
7. Maintenance and Warranty
Page 77 of 86

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