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IE850A
7. Maintenance and Warranty
This chapter covers basic maintenance, warranty information, provisions for repair and the procedures
for requesting a repair.
7.1
Maintenance
(1) If dust or dirt collects on this product, wipe it off with a dry soft cloth. Do not use thinner or other
solvents because these chemicals can cause the surface coating to separate.
(2) When you do not use this product for a long period, disconnect it from the power supply, host
machine, and target system.
7.2
Warranty
(1) This product comes with a one-year warranty after purchase.
Should the product break down or be damaged while you're using it under normal conditions in
accord with its user's manual, it will be repaired or replaced free of cost.
(2) However, if the following types of failure or damage to the product occur during the term of the
warranty, repairing or replacing the product will incur a cost.
a)
Failure or damage attributable to the misuse or abuse of the product or its use under other
abnormal conditions.
b)
Failure or damage attributable to improper handling of the product after purchase, such as
dropping the product while it is being transported or otherwise moved.
c)
Failure or damage to the product caused by other pieces of equipment connected to it.
d)
Failure or damage attributable to fire, earthquakes, thunderbolts, floods, or other natural
disasters, or to abnormal voltages, etc.
e)
Failure or damage attributable to modifications, repairs, adjustments, or other acts in relation to
the product by parties other than Renesas Electronics Corp.
(3) Consumables (e.g., sockets, adaptors and cables) are beyond the scope of repair and replacement.
In the above cases, contact your local distributor. If you are renting the product, consult the company
you are renting it from or the owner.
7.3
Repair Provisions
(1) Repairs not covered by warranty
Problems arising in products for which more than one year has elapsed since purchase are not
covered by warranty.
(2) Replacement not covered by warranty
If your product's fault falls into any of the following categories, the fault will be corrected by replacing
the entire product instead of repairing it, or you will be advised to purchase a new product,
depending on the severity of the fault.
Faulty or broken mechanical portions
Flaws, separation, or rust in coated or plated portions
Flaws or cracks in plastic portions
Faults or breakage caused by improper use or unauthorized repair or modification
Heavily damaged electric circuits due to overvoltage, overcurrent or shorting of power supply
Cracks in the printed circuit board or burnt-down patterns
R20UT4461EJ0110 Rev. 1.10
Apr.22.19
Maintenance and Warranty
Page 35 of 40
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