Topcoat Applied Using The Print Ribbon - DataCard ImageCard Select User Manual

Troubleshooting
What you see
Part or all of the printed
image is compressed.

Topcoat applied using the print ribbon

You might apply topcoat to the card using a T panel as part of the print ribbon.
Random scratches appear
in the topcoat of the
printed card.
The topcoat shows bands
across the width of the
card.
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Obtain guidance from service before performing this task.
User's Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers
Table 5-1: Print quality problems
Table 5-2: Topcoat quality problems—print ribbon
What you see
Possible causes
The card path may be
obstructed.
The rollers might be dirty.
The cards might not meet
specifications.
Possible causes
The inside of the printer
might be dirty.
Supplies were
mishandled.
The printhead intensity is
too low.
The printhead is not
aligned correctly.
5-13
Solutions
Check the card transport
track for jams. Check the
duplex module (Select 2
printers only) for jams.
Clear any card jams.
Run a printer cleaning
cycle, then clean the
rollers. See Chapter 4.
Obtain and use a different
supply of cards. See
Appendix B.
Solutions
Run a printer cleaning
cycle. Clean the rollers.
See Chapter 4.
Store supplies in a clean
environment. Keep
supplies in their packaging
until loaded in the
cartridge.
Increase the printhead
intensity setting for
topcoat. See the e-Guide .
Contact your service
representative.
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