Problem Solving; System Monitor Mode - Crestron C2N-DVP4DI Reference Manual

Digital Video Processor

Problem Solving

90 • Contents
Option 3 Implementation
If you are implementing Option 3 (TPS-series touchpanel control), you must create
the TPS touchpanel file. You could typically create a file with a single page,
consisting of a single full screen RGB window. A Touch/Pad Area (1 or 2) must be
enabled. Under "Project Properties", define what type of pad area to use, and which
serial join to use. Select Mouse as the type. You can send the information over
Cresnet or Ethernet. You can pick whichever serial join you want.
"Project Properties" Window – Pad Area 1
Compile and load the project.

System Monitor Mode

The System Monitor allows you to reload firmware into the C2N-DVP4DI in the
event that you cannot load the firmware in the normal mode. Use the monitor mode
only if you cannot load firmware in the C2N-DVP4DI and only after tech support has
instructed you to perform this function.
NOTE: There are two methods for loading firmware through System Monitor
(using ALT+O or using ALT+U).
You may use the ALT+O method for firmware 3.060.
You must use the ALT+U method for firmware 2.006 and 3.017.
Perform the following procedure to correct the "DVP4DI does not function" trouble
situation as described in the "Troubleshooting" section of the C2N-DVP4DI
Operations Guide (in reference to Corrective Action).
1. Power down the C2N-DVP4DI and connect DB9 straight-through RS-232
cable between the PC and the C2N-DVP4DI. Refer to "Cable Connection
for Programming" in the C2N-DVP4DI Operation Guide (Doc. 6112) for
more information.
2. Open Viewport and select Setup | Communication Settings to open the
"Port Settings" window.
Crestron C2N-DVP4DI
Reference Guide – DOC. 6177A