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Digital Video Processor
20 • Contents
NOTE: Smart (Matisse) requires that the Data Terminal Ready (DTR, pin 6) and
Data Set Ready (DSR, pin 4) connections be removed from the DB9 RS-232 cable
for proper operation. Use Crestron part number CNSP-141 cable. For Smart
Sympodium installation instructions, refer to page 81 and to:
http://www.smarttech.com/support/pdf/plasma_install.pdf.
Pointing Device Calibration
CALTOUCH allows user to calibrate the C2N-DVP4DI to a touchscreen. Once a
touchscreen is connected, typing caltouch and pressing Enter at the C2N-
DVP4DI prompt puts the system in the calibration mode. You then follow the screen
prompts. You must perform a new calibration for each new touchscreen connected.
NOTE: The first time any touchscreen is selected, it is not operational until it is
calibrated. The calibration setting is not lost when switching between mouse and
touchscreen. The current calibration setting is lost when a new calibration is
performed.
NOTE: If you change the C2N-DVP4DI output resolution, you are required to
perform the calibration of the pointing device again.
Updating the Operating System
As with all 2-Series control systems, operating system files for the C2N-DVP4DI
have a .cuz extension. You can obtain .cuz updates (when available) from the
Downloads | Software Updates section of the Crestron website (www.crestron.com).
To download a firmware update, click the .cuz file and choose the Save to Disk
option, then specify the directory where the update will be stored.
NOTE: In some cases Microsoft Internet Explorer
a downloaded .cuz file. For example, a file called "C2-1008.cuz" may appear as "C2-
1008.cuz.zip." If this happens, rename the file, removing the .zip extension.
NOTE: Crestron software and any files on the website are for Authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
To upload the new .cuz to the control system:
1. Open Viewport and establish communication with the C2N-DVP4DI (refer
to "Establishing Communications with the Control System" in the latest
version of the C2N-DVP4DI Operations Guide (Doc. 6112).
2. Select File Transfer | Update Control System.
3. Browse to the .cuz file and click Open to start the transfer.
4. After the transfer is complete, the C2N-DVP4DI will automatically reboot.
To confirm the transfer, click Diagnostics | Check Ops Version. The
Viewport console should display the new .cuz version number.
NOTE: Store all CUZ files on local hard drive. Do not perform file transfer from a
local PC with the upgrade file located on network or partitioned drive.
Crestron C2N-DVP4DI
®
may append a .zip extension to
Reference Guide – DOC. 6177A
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Table of Contents
Troubleshooting
