Warranty Statement - Bennett 3000 Series Operator's Manual

Bennett Limited Warranty for Products Installed in the United States
Bennett Pump Company or Bennett Commercial Pump Company guarantees new Service Station Equipment manufactured by Bennett against defects in mate-
rial or workmanship during the warranty period in accordance with the provisions stated below:
•
The Site Audit Report issued with all equipment must be completed and returned at time of installation to Bennett Pump Company, Spring Lake, Mi. to initiate
warranty.
•
Warranty service must be performed by the nearest Bennett Authorized Service Representative qualified to perform service on the defective equipment. Only Au-
thorized and Certified Service Representatives are allowed to perform warranty service. Use of service personnel other than qualified Bennett Service Representa-
tives without prior approval by Bennett Pump Company will void payment of any warranty claims.
•
Labor and travel costs incurred while servicing Bennett equipment will be paid at previously contracted rates subject to published standard repair time allowances to
qualified Bennett Service Representatives with travel cost limited to 200 miles. Travel cost shall be limited to 4 hours round trip.
•
Bennett equipment has been installed according to the manufacturer's instructions and diagrams.
•
During the warranty period, Bennett Pump Company will, at its option, repair or replace defective parts returned to its factory, transportation charges prepaid.
•
The manufacturer reserves the right to make changes in the design or to make additions or improvements with respect to its products without incurring any obliga-
tion to modify or install same on previously manufactured products.
Pumps and Dispensers - 2300 & 2400 Series
Warranty on parts, labor, and travel is 24 months from date of installation or 30
months from date of Bennett's original invoice, whichever comes first. An excep-
tion is any printer or printer driver board used in a pump or dispenser. For printers
and driver boards: parts, labor, and mileage warranty coverage is for 12 months
from the date of installation not to exceed 18 months from date of Bennett's original
invoice.
This warranty excludes nozzles, hoses and fittings, hose retractor, filters, belt ad-
justments, paper jams, light bulbs, or any leaks after the installation start-up and
audit.. Minor adjustments such as meter calibration, pulser adjustments, and handle
switch adjustments, customer specified items manufactured by others, and customer
requested reprogramming of equipment are not covered by warranty.
Pumps and Dispensers - All Other Models
Warranty on parts, labor, and travel is 12 months from date of installation or 18
months from date of Bennett's original invoice, whichever comes first.
This warranty excludes nozzles, hoses and fitting, hose retractor, filters, belt adjust-
ments, paper jams or light bulbs. Minor adjustments such as meter calibration,
pulser adjustments, and handle switch adjustments, customer specified items manu-
factured by others, and customer requested reprogramming of equipment are not
covered by warranty.
Field Retrofitted Card Acceptor or Cash Acceptor
The field retrofit assembly is warranted for parts only for 12 months from date of
installation or 18 months from date of original invoice, whichever comes first, ex-
cept the receipt printer and driver board which is warranted for parts for ninety (90)
days from the date of installation or 180 days from original invoice, whichever
comes first.
Consumable Items such as receipt paper are not warranted. The use of receipt
paper not specified by Bennett will void the printer assembly warranty.
Model 515 Pump Controllers
Warranty on parts, labor and travel is 12 months from the date of installation or 18
months from the date of original invoice, whichever comes first.
Software
Bennett Pump Company warrants Bennett products and software packages, whose
operation is controlled by Bennett designed and developed software, shall be free of
material defects and conform to current Bennett specifications for a period of ninety
(90) days from the date of original invoice. Bennett shall use its best effort to cor-
rect such defects and to supply to purchaser at Bennett's expense, a corrected ver-
sion within a reasonable time after purchaser notifies Bennett in writing of any
defects and provides the programs and instructions required to reproduce the
claimed defect.
This would not cover any modification to the program, the Bennett product, and/or
connection to unapproved equipment made by any person or any defect caused by
such modifications/connections.
Upgrade Kits
Bennett offers kits which are installed at the purchaser's option to enhance operat-
ing features of an existing Bennett product. These upgrade kits are warranted for
parts only for ninety (90) days from date of installation or 12 months from date of
3000 Series Retail Operators Manual 108796 Rev C, 07/05
46
original invoice, whichever comes first. This warranty applies to kit components
only. The warranty status of the remainder of the product is unchanged.
Spare Parts
For equipment under warranty: The warranty period for all spare parts replaced is
the remainder of the original warranty. Spare Parts are warranted for the value of
the parts only (no labor, mileage, or other charges).
For equipment not under warranty: The warranty period is 90 days from the date of
invoice to the end user, or 12 months from the date of original invoice, whichever
comes first. Spare Parts are warranted for the value of the parts only (no labor,
mileage, or other charges).
General Exclusions
1. Warranty does not apply to any product which has been altered, sub-
jected to unusual physical or electrical stress, an Act of God, damaged
by
accident, tampered with, or subjected to misuse or abuse including
substituting parts or accessories from other manufacturers without the
written consent of Bennett Pump Company. The above warranties shall
not exist if the original identification marks have been removed or al-
tered.
2. Bennett makes no warranty with respect to the Bennett equipment or
Bennett's performance of services under this agreement, express or
implied, and Bennett hereby disclaims the implied warranties of
merchantability and fitness for a particular purpose.
3. In no event shall Bennett be liable for any loss of profits, loss of use,
interruption of business or indirect, special, incidental or consequential
damages of any kind in connection with or arising out of the furnishing,
performance, use or failure of the Bennett equipment, software or ser-
vices acquired from Bennett, the distributor or the user, whether alleged
as a breach of contract or tortuous conduct, including negligence. Ben-
nett's liability hereunder for damages shall not, in any event, exceed the
amounts paid by the buyer to Bennett for equipment, software or ser-
vices as to which the claim arose.
4. No action arising out of any claimed breach of the Warranty Agreement
or transaction under this Warranty Agreement may be brought by either
party more than two (2) years after the cause of action has accrued.
5. Use of non-Bennett replacement parts, unless specified by Bennett, will
void the equipment warranty.
6. This warranty only applies to Bennett equipment installed in the United
States of America and Canada.
7. Failure to pay the Bennett invoice within stated invoice terms, covering
the respective Bennett equipment purchased under this limited warranty
may, at Bennett's discretion, void this limited product warranty.
BENNETT PUMP COMPANY
BENNETT COMMERCIAL PUMP COMPANY
1218 E. Pontaluna Road
Spring Lake, MI 49456
Tel: 231-798-1310 Fax: 231-799-6202
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