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Bennett Natural Gas Series Operator's Manual

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Bennett Natural Gas Series
Natural Gas Series Remote Dispensers
Operator's Manual
Only Trained Personnel May Work on This Equipment
Includes Instructions For:
Sales Operation
Reading Totals
Programming
Diagnostics
Maintenance
READ THIS MANUAL
This manual has important information for safe installation and
operation of this equipment. Read and understand this manual
before applying power. Keep this manual and tell all service
personnel to read this manual. Bodily injury, death or damage
to the equipment could be the result of not completely following
instructions.
For new manuals, FAX to:
BENNETT MARKETING SERVICES
(231)799-6202
or visit our web page at:
http://www.bennettpump.com
Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456
USA 800-235-7618 ~ Outside USA 231-798-1310
sales@bennettpump.com ~ www.bennettpump.com
123919 Rev C 5-17-18

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Summary of Contents for Bennett Natural Gas Series

  • Page 1 For new manuals, FAX to: BENNETT MARKETING SERVICES (231)799-6202 or visit our web page at: http://www.bennettpump.com 123919 Rev C 5-17-18 Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456 USA 800-235-7618 ~ Outside USA 231-798-1310 sales@bennettpump.com ~ www.bennettpump.com...

  • Page 2: Table Of Contents

    Code 7 (Keyboard, Switch and Beeper Test) ........................63 Code 8 (State Transition History) ............................64 Code 9 (Comm Hub Self Test).............................. 65 Maintenance ....................................66 Related Literature ..................................67 Contacting Bennett Pump Company ............................67 Document Revisions .................................. 67 Warranty Statement ................................... 68 123919 Rev C 5-17-18...

  • Page 3: Safety Instructions

    Safety Instructions LNG WARNING ADVERTISSEMENT ADVERTENCIA For the safe installation of this equipment, read and understand all warning and cautions. Look for these warnings: “DANGER” means: If instructions are not followed, severe injury or death will occur. “WARNING” means: If instructions are not followed, severe injury or death can occur. “CAUTION”...
  • Page 4 Safety Instructions CNG WARNING ADVERTISSEMENT ADVERTENCIA For the safe installation of this equipment, read and understand all warning and cautions. Look for these warnings: “DANGER” means: If instructions are not followed, severe injury or death will occur. “WARNING” means: If instructions are not followed, severe injury or death can occur. “CAUTION”...

  • Page 5: Introduction

    Introduction All of the dispensers shown in this manual can be operated in the “Stand Alone” mode (no control console), or with a control console system such as: Bennett 515 pump controller or certified 3rd party pump controller. Summary Description The Bennett LNG/CNG dispenser is an electronic dispenser.

  • Page 6: Features And Capabilities

    Features and Capabilities (Cont’d) 9. Two battery back-up systems are provided: A +12 volt DC sealed lead acid battery works in conjunction with the Totals/Display Recall switch to display the last sale data or pump totals when AC power is interrupted. The battery will allow the displays to be viewed in 30-second intervals for a total of up to 20 minutes.

  • Page 7: The Error Messages

    Pump Control Devices (Cont’d) The Error Messages (see figure 5). Pulser When an error message appears, there is a fault condition in the dispenser. Use the dispenser Error diagnostics to determine the problem. Please refer to page 53 “How to Use Diagnostics”. NOTE: When error message...

  • Page 8: The Electronic Door Key Locks

    Pump Control Devices (Cont’d) The Electronic Door Key Locks The key locks for the electronic door are located on the left edge of the door. The Key locks for the lower door of Key Locks the LNG Series are located on the top side of the lower for Electronic door panel.

  • Page 9: How To Operate The Dispenser

    How to Operate the Dispenser How to Dispense LNG Card Reader Display To dispense LNG, follow this procedure: NOTE: Ensure that the dispenser is authorized by the console. 1. The Card Reader Display (see figure D-1) will ask if the customer has been trained. If “NO” is selected instructions will be displayed.

  • Page 10: How To Dispense Cng

    How to Operate the Dispenser How to Dispense CNG Card Reader Display To dispense CNG, follow this procedure: NOTE: Ensure that the dispenser is authorized by the console. 1. The Card Reader Display (see figure D-1) will ask if the customer has been trained. If “NO” is selected instructions will be displayed.

  • Page 11: How To Read The Electro-Mechanical Totalizer

    How to Operate the Dispenser How to Read the Electro-mechanical Totalizer The dispenser is equipped with a Electro-mechanical totalizer for each meter, which records the mass dispensed for each sale. The mass recorded is an accumulative total that cannot be reset. The total is cumulative and reads in whole unit (DGE) increments (see figure D-5).

  • Page 12: Menu Code 1 ( Read Electronic Totals)

    How to Operate the Dispenser How to Read Electronic Totals Menu Code 1 This menu code allows the manager to read the electronic non-resettable hose totals that accumulate in the dispenser for money, mass, number of sales, and number of price changes. NOTE: For instructions on operator / attendant access to electronic totals, see “How to Read Electronic Totals with the Magnetic Reed...
  • Page 13 How to Operate the Dispenser NOTE: To return to the money totals, press the  button on the keypad. Press the  button to return to the mass totals. 567. 8 90 To read the total number of sales and total number of price changes, follow this procedure: 1.
  • Page 14 How to Operate the Dispenser NOTE: If Menu Code 2 totals are being read or the re-settable meter totals, continue with Step 5. If not, wait 30 seconds for the displays to return to the idle mode, or lift a pump handle to the ON position to return to the idle mode.

  • Page 15: Menu Code 2 (Read Electro-Mechanical Totals)

    How to Operate the Dispenser How to Read Electro-Mechanical Totals Menu Code 2 This menu code allows the operator or manager to read the electro-mechanical totals. If the Manager did not enter a different value in Menu Code 5, this total should be the same as the electro-mechanical totalizers.
  • Page 16 How to Operate the Dispenser How to Retrieve the Last Sale During a Power Failure: 0. 0 0 If an A.C. power failure occurs, the dispenser can display 0. 0 00 the last sale in progress at the time of the failure as well as money and mass totals.

  • Page 17: How To Prepare The Dispenser For Programming

    How to Prepare the Dispenser for Programming Connecting the Manager’s keypad for dispenser programming. Programming is done from the manager’s keypad located inside the electronics compartment behind the side 1 electronics door. (see figure P1). NOTE: Make sure the nozzle is in the Nozzle Boot prior to operation.

  • Page 18: Diagnostics

    How to Prepare the Dispenser for Programming The dispenser has a variety of Menu Codes that are accessed by using the manager’s keypad. Menu Codes 0, 1, and 2 are accessed by the attendant or the manager to read diagnostic error codes or totals. The remaining Menu Codes are used by first entering an access code in Menu Code 3.
  • Page 19 How to Prepare the Dispenser for Programming DEFAULT SETTINGS The software program for each new dispenser shipped from the factory is preprogrammed with default settings in some of the Menu Codes. Some menu codes must be changed immediately to make the dispenser operational.

  • Page 20: Menu Code 3 (Manager's Access Code Entry)

    How to Program the Dispenser for Operation Manager’s Access Code Entry - Menu 3 NOTE: Manager’s Mode access is canceled when the Manager’s keypad is un-plugged from the dispenser. If the Manager’s keypad is removed re-enter the Menu Code 3 manager’s access code to re-gain programming access.
  • Page 21 NOTE: If a mistake is made or the new pass code is lost then the pumps main memory will have to be zeroed to regain access to totals information and programming menus. Please call the Bennett authorized service technician zero dispenser’s main menu and return the pass code...

  • Page 22: Menu Code 4 (Price Per Mass)

    How to Program the Dispenser for Operation How To Program Price Per Mass Menu Code 4 NOTE: The PPMs reflected in these figures represent a P 11. 4 setup with 2 Tier Pricing. To program price per mass data, follow this procedure: 0.

  • Page 23: Menu Code 5 (Enter Electro-Mechanical Totals)

    How to Program the Dispenser for Operation How to Enter a New Electro-Mechanical Total Value Menu Code 5 The dispenser can accumulate and store a value for the mass passing through the mechanical totalizer. A beginning value for the electronic totalizer is required for a starting point (from the mechanical totalizers).

  • Page 24: Menu Code 6 (Speed Program)

    How to Program the Dispenser for Operation How to Read Settings or Speed Program the Dispenser Menu Code 6 When all programming for the dispenser is completed, a CONFIG quick way to review the settings is available in Menu Code 6. This Menu Code can also be used to program all the settings for the dispenser without having to enter each menu.

  • Page 25: Menu Code 7 (Dispenser Type)

    How to Program the Dispenser for Operation How to Enter the Type of Dispenser - Type of Dispenser, Number of Sides (CNG only), Target Pressure (CNG only), Number of Grades, and Number of Tiers Menu Code 7 NOTE: This Menu Code MUST BE PROGRAMMED FOR ALL DISPENSERS. To prepare the dispenser for operation, the following information CONFIG must be programmed:...
  • Page 26 How to Program the Dispenser for Operation 5. Once the ENTER button has been pressed, the target PRESS 1 pressure appears in the main display. The default setting is 1 (see figure 7.3). NOTE: The Target Pressure is only used for CNG Type Dispensers.

  • Page 27: Menu Code 8 (Decimal Point Location)

    How to Program the Dispenser for Operation How To Change the Decimal Point Locations For Other Than U.S. Standard Menu Code 8 The dispenser is shipped from the factory set for the monetary system in the United States. The decimal in the top display (Money) and the bottom display (price per mass) can be changed. Contact an authorized service technician to change from DGE to DLE or SI.

  • Page 28: Menu Code 9 (No Flow Time Out)

    How to Program the Dispenser for Operation How To Set a No Flow Time Out Menu Code 9 As a safety feature, the dispenser can be programmed to turn off if no flow occurs within a specific amount of time. If the pump handle is turned on, but no flow occurs, the No Flow Time Out feature prevents delivery after the time period programmed expires.

  • Page 29: Menu Code 10 (End Flow Rate)

    How to Program the Dispenser for Operation How to Set the End Flow Rate Menu Code 10 This mode changes the flow rate at which the dispenser will determine that the vehicle tank is full. The dispenser will continue the fill as long as the measured flow rate remains above this set-point. It also sets the maximum flow rate allowed before displaying a High Flow Error (error 21).

  • Page 30: Menu Code 11 (Mass Allocation Limit)

    How to Program the Dispenser for Operation How To Set A Mass Allocation Limit Menu Code 11 The dispenser can be programmed to limit each sale to a certain mass of product. The dispenser is programmed at the factory to stop the flow of fuel at 0999 mass units. This is the maximum mass limit that can be set when showing three decimal places.

  • Page 31: Menu Code 12 (Recirculation Time) (Lng Only)

    How to Program the Dispenser for Operation How To Program the Recirculation Time Menu Code 12 (LNG Only) Bypass (LNG Only): This Menu Code sets the required recirculation time for each recirculation sequence. Each time that the dispenser begins the recirculation sequence the dispenser waits until flow begins and the product reaches the proper temperature.

  • Page 32: Menu Code 13 (Audio Tone Options)

    How to Program the Dispenser for Operation How to Select Audio Tone Options Menu Code 13 The dispenser can be programmed to emit audio tones when certain buttons are pushed or a pump handle is turned on. The four options available are: ...

  • Page 33: Menu Code 14 (Price Per Mass Display Options)

    How to Program the Dispenser for Operation How to Select Individual Price Per Mass Display Options Menu Code 14 The Individual Price Per Mass Displays can be programmed to operate several ways. This Menu Code programs the operation of the price displays. The Flash Option allows the price display for the idle hose FLASH to be programmed to act in one of two different ways.
  • Page 34 How to Program the Dispenser for Operation To select different options in Menu Code 14, follow this di6its procedure: 1. After the Manager’s Mode has been accessed, press the number 1 and 4, then the MODE button on the keypad. The price display indicates the dispenser is in COdE Menu Code 14.

  • Page 35: Menu Code 15 (Fleet Option)

    How to Program the Dispenser for Operation How To Select the Fleet Option Menu Code 15 NOTE: This menu code only applies to dispensers connected to a fleet system interface. This menu code (when enabled) will allow a price change after the pump handle has been turned on. This allows the dispenser to be compatible with fleet systems for use in non-retail situations.

  • Page 36: Menu Code 18 (Money Totals Calculation Method)

    How to Program the Dispenser for Operation How To Change The Money Totals Calculation Method Menu Code 18 This menu code allows the Manager to select the method for calculating Money Totals. The first method adds the value on the display to the Money Totals and stores the amount. This Money Total matches the cash drawer total.

  • Page 37: Menu Code 21 (Dispenser Communication Type)

    2 - Bennett RS485 Retail (Allied NexGen or POS supporting Bennett RS485 Retail)  3 - Dresser Wayne Loop (Bennett 621 Controller to POS supporting Wayne Fuel Protocol) To select a different option in Menu Code 21, follow this current procedure: 1.

  • Page 38: Menu Code 22 (Dispenser And Plc Address)

    How to Program the Dispenser for Operation How To Set A Dispenser Address and PLC Address Menu Code 22 This menu code allows the Service Technician to set a dispenser address for each dispenser when multiple dispensers are on the same communications loop. This setting will always be 0 when using Current Loop.

  • Page 39: Menu Code 26 (Reset Shift Totals)

    How to Program the Dispenser for Operation How to Reset Shift Totals Menu Code 26 This menu code allows the manager or operator to read and reset the electronic re-settable shift hose totals that accumulate in the dispenser for money, mass, number of sales, and number of price changes. The manager can reset after each shift, at the end of each day or any other period of time.
  • Page 40 How to Program the Dispenser for Operation To read the total number of sales and total number of price changes, follow this procedure: 1. Press the +/- button. The main sales display indicates 345678 Product 1 counter totals. See Figure 26.4. The top line of the display shows the number of sales P13.

  • Page 41: Menu Code 27 (Electronic Calibration)

    How to Program the Dispenser for Operation How to Perform an Electronic Calibration Menu Code 27 This Menu Code is used to calibrate the meter. WARNING! Perform the E-Cal prior to dispensing fuel. If the E-Cal is not performed properly, the dispenser will produce a Calibration error. Prior to entering Mode 27 slide the switch over on the CPU Board.
  • Page 42 How to Program the Dispenser for Operation Continued… Note- There are now either 11 or 12 calibration values that can be viewed/modified per side of dis- penser A, B (if two grades), D1, D2, C1, C2, dT, Fd, FCF, FT, F0 & Ad. A and B are the same output scaling factors that are in the standard dispensers.

  • Page 43: Menu Code 28 (Rounding Or Truncating The Sale Money)

    How to Program the Dispenser for Operation How to Set Rounding or Truncating the Sale Money Menu Code 28 This menu code allows the manager or operator to set the dispenser for rounding or truncating the sale money. The rounding option is set as the default. ...

  • Page 44: Menu Code 29 (Resettable Electronic Mass Totals)

    How to Program the Dispenser for Operation How to Set the Resettable Electronic Mass Totals Menu Code 29 This menu code is for the modification of the resettable electronic mass total. Every time a sale is completed, the corresponding mass total is updated. To set the mass totals in mode 29, follow this procedure: 1234 1.

  • Page 45: Menu Code 35 (Bank Assignment - Cng Only)

    How to Program the Dispenser for Operation How to Select the Bank (CNG Only) Menu Code 35 This menu code is used to program the first, second, or third bank that will trigger the dispenser to signal the station upon activation. Note: The bank assignment options will vary depending on dispenser configuration (Mode 7).

  • Page 46: Menu Code 60 (Instruction Prompt)

    How to Program the Dispenser for Operation How to Perform a RAM Clear Menu Code 49 Sometimes it may be necessary to perform a “RAM Clear” procedure. This is a procedure that should only be done after all other logical troubleshooting steps have been exhausted. It is used sometimes if the dispenser software stops operating.

  • Page 47: Menu Code 61 (Canadian Sequencing)

    How to Program the Dispenser for Operation How to Set the User Prompt Menu Code 60 During the initial use of the dispenser the SPM Display can show instructions on how to use the equip- ment while dispensing product into the vehicle. This mode allows the option to either show the instruc- tions or turn the instructions off.

  • Page 48: Menu Code 61 (Pos Type - Cng Only)

    How to Program the Dispenser for Operation How to Set the POS Type (CNG Only) Menu Code 61 This mode is used to determine the processing type used for POS systems. Note: This mode only needs to be set if the POS is using Retalix and the CNG is 1-Sided with 2-Hoses. There are two options for this code.

  • Page 49: Menu Code 63 (Handle Masking)

    How to Program the Dispenser for Operation How to Set the Handle Masking Menu Code 63 This mode is used to enable or disable handle masking. There are two options for this code: 0 - Disable Handle Masking (Default) Handle ind 1 - Enable Handle Masking 1.

  • Page 50: Menu Code 68 (Reported Temperature Units)

    How to Program the Dispenser for Operation Continued from the previous page... NOTE: If an error is made, press the correct number. The new number replaces the error. 3. When the correct option number appears in the main display, press the ENTER button to save the selection.

  • Page 51: Menu Code 80 (Valve Cycle Time)

    How to Program the Dispenser for Operation How to set the Cycle Time for the Valves Menu Code 80 This Menu Code is used to manually trigger the solenoid valves in the upper cabinet. NOTE: If the dispenser is programmed in Mode 7 for LNG the following options will be available. All valves start in the OFF position (OFF): 1 = Activates the Recirculation Valve (1A) 2 = Activates the Fill Valve (1B)

  • Page 52: Menu Code 85 (Process Set Points)

    How to Program the Dispenser for Operation How to set the Process Set Points Menu Code 85 Mode 85 is used to configure various set points including the unsaturated (COLD) set point, saturated (Hot) set point, pressure set point, automatic vent down set point and automatic vent down hysteresis.
  • Page 53 How to Program the Dispenser for Operation How to set the Process Set Points Menu Code 85 Automatic Vent Down Set Point- - This set point defines the tank pressure that halts the automatic vent down process. If the tank pressure is above this set point, the vent valve is opened. If the tank pressure is below this set point, the vent valve is closed.

  • Page 54: Menu Code 98 (Uart Restart Time)

    How to Program the Dispenser for Operation How to Set the UART Restart Time Menu Code 98 This mode is for the UART restart time. It determines the amount of time before the communication UART is restarted. There are times where the dispenser stops communicating with the console in the field.

  • Page 55: Menu Code 99 (Mass Units And View E-Cal Values)

    How to Program the Dispenser for Operation How to Set Mass Units and View E-CAL Values Menu Code 99 This mode is used to set the unit of measurement, set the decimal place location, set the temperature units, and view the E-Cal settings.
  • Page 56 How to Use Diagnostics How to Use Diagnostics Menu Code 0 To enter Diagnostics the manager’s keypad must be connected to the dispenser to place the dispenser into the manager’s mode. See page 17 for instructions on how to attach the manager’s keyboard.

  • Page 57: Code 0 (Software)

    How to Use Diagnostics Diagnostic Code 0 dESIGn This test is used to display the design type, software revision level, and the software identification or checksum Type of this software. To enter this test, enter diagnostics and press the 0 button dIAG on the keypad and the ENTER button.

  • Page 58: Code 1 (Display Segment Test)

    How to Use Diagnostics Diagnostic Code 1 - Display Segment Test PrESS This test is used to identify failed segments in the main EntEr sales displays or the individual price per mass (IPPM) displays. To enter this test, enter diagnostics and press the 1 button ---- ---- ----...

  • Page 59: Code 3 (Cpu Test)

    How to Use Diagnostics Diagnostic Code 3 - CPU Test Error This test deliberately introduces a fault into the arithmetic unit of the CPU. The display must then read ERROR 99 indicating the system has detected the fault. If the message is not displayed, the test has failed.

  • Page 60: Code 5 (Pump Handle Test)

    How to Use Diagnostics Diagnostic Code 5 - Pump Handle Test HAndLE To enter this test, enter diagnostics and press the 5 button on the keypad and the ENTER button. This test checks the status of the pump handle on the dispenser.

  • Page 61: Code 6 (Counters)

    How to Use Diagnostics Diagnostic Code 6 - PFAILS Power Failure Counter This code is used to investigate intermittent problems with power. The counters keep track of the number of times a power failure occurs. dIAg To enter this test, enter diagnostics and press the 6 button on the keypad and the ENTER button.
  • Page 62 How to Use Diagnostics Continued … CStArt Press ENTER to advance to the next counter. Cold Start Counter This code is used to tell the technician how many times a Cold Start has been performed on the dispenser. dIAg 6.3 - Cold Start The display shown in figure D-10c appears.

  • Page 63: Code 7 (Keyboard, Switch And Beeper Test)

    How to Use Diagnostics Diagnostic Code 7 - Keyboard, Switch and Beeper Test To enter this test, enter diagnostics and press the 7 button on the keypad and the ENTER button. The display shown in figure D-11 appears. This code is used to test the switches for the product buttons. During this test the dispenser emits a tone when each product key is pressed.

  • Page 64: Code 8 (State Transition History)

    How to Use Diagnostics Diagnostic Code 8 - StArt State Transition History StAtES This test is used to view the state transition log main- tained by the CPU board. It stores a history of all state transitions which occur during the operation of the dis- penser.

  • Page 65: Code 9 (Comm Hub Self Test)

    How to Use Diagnostics Diagnostic Code 9- Comm Hub Test In order to perform a Comm Hub Test an RS232 to RS485 converter will have to be connected between Me- ter Communication and SPM ports. Good Once the diagnostic mode is entered the Comm Hub will be placed in a self test mode, where all functions of the board will be tested and results will be sent back to the 0000...

  • Page 66: Maintenance

    How to Use Diagnostics Table 1—State Descriptions nnnnnn State State Code Name Description Event Code Event Name Idle Handle Active IdLE Handle Idle Auth Handle Set Arm HANdLE Ready Clear Arm rEAdy Flow Flow Active Suspend Set Paid SUSPNd Collect Attendant Key On CollCt Pending...

  • Page 67: Related Literature

    NexGen Controller Installation Guide for Bennett Pumps 118602 Color SPM Manual Contacting Bennett Pump Bennett Marketing Services can be contacted by mail, fax, telephone or e-mail at the locations specified below: Bennett Pump Company Marketing Services 1218 E. Pontaluna Road...

  • Page 68: Warranty Statement

    123919 Rev C 5-17-18...
  • Page 69 123919 Rev C 5-17-18...
  • Page 70 123919 Rev C 5-17-18...
  • Page 71 Page Intentionally Left Blank 123919 Rev C 5-17-18...
  • Page 72 123919 Rev C 5-17-18 Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456 USA 800-235-7618 ~ Outside USA 231-798-1310 sales@bennettpump.com ~ www.bennettpump.com...

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