Bennett 4000 Series Operator's Manual
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Bennett 4000 Series Operator's Manual

Remote and self contained dispensers with 819 and 619 electronics
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Remote and Self Contained Dispensers
Only Trained Personnel May Work on This Equipment
READ THIS MANUAL
This manual has important information for safe installation and operation of this equipment. Read and understand
this manual before applying power. Keep this manual and tell all service personnel to read this manual. If you do not
follow the instructions, you can cause bodily injury, death, or damage to the equipment.
Bennett 4000 Series
with 819 and 619 Electronics
Operators Manual
126601 Revision C 10/11/16
Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456
USA 800-235-7618 ~ Outside USA 231-798-1310
sales@bennettpump.com ~ www.bennettpump.com

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  • Page 1 Keep this manual and tell all service personnel to read this manual. If you do not follow the instructions, you can cause bodily injury, death, or damage to the equipment. Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456 USA 800-235-7618 ~ Outside USA 231-798-1310...
  • Page 2 The material included in this installation manual is accurate at the date of publication. The intent of this manual is to assist. If further assistance is required, please contact the Bennett Technical Service Department at 1-800-423-6638. Bennett Marketing Services can be contacted by mail, facsimile, telephone or e-mail at the locations specified below: Bennett Pump Company...
  • Page 3 Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456 USA 800-235-7618 ~ Outside USA 231-798-1310 sales@bennettpump.com ~ www.bennettpump.com...
  • Page 4 PCI SSC or the payment brand participates. Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456 USA 800-235-7618 ~ Outside USA 231-798-1310...

  • Page 5: Table Of Contents

    Bennett 4k Series Operators Manual Table of Contents Table of Contents Bennett International Warranty for Dispensers and Pumps PCI SSC Legal Terms and Conditions Safety Instructions Introduction Related Documents ........................................1 Features and Capabilities ......................................1 Control Devices Manager’s Keypad ........................................3 Power Switch ..........................................
  • Page 6 Bennett 4k Series Operators Manual Table of Contents Table of Contents Menu Code 23 – How to Setup Push-to-Start ............................... 35 Menu Code 26 – How to Reset Shift Totals ..............................36 Menu Code 27 – How to Perform an Electronic Calibration ........................38 Menu Code 28 –...

  • Page 7: Safety Instructions

    Bennett 4k Series Operators Manual Safety Instructions Safety Instructions For safe installation of this equipment, read and understand all dangers, warnings, and cautionary information. Save this safety information in a readily accessible location. Look for the following warnings throughout the manual: Red and White “DANGER”...
  • Page 8 Bennett 4k Series Operators Manual Safety Instructions This page was intentionally left blank.

  • Page 9: Introduction

    Introduction Introduction This manual contains the operation instructions used for the 4000 Series Dispenser. Included are descriptions of various control devices, how to operate the dispenser, programming, troubleshooting, and maintenance information. Please refer to any original equipment manufacturer’s operating instructions for proper operation.
  • Page 10 Bennett 4K Series Operators Manual Introduction This page was intentionally left blank.

  • Page 11: Control Devices

    Bennett 4K Series Operators Manual Control Devices Control Devices Manager’s Keypad The Manager’s Keypad as shown in Figure A.1 allows the dispenser to be programmed. When the keypad is plugged into the dispenser receptacle, the dispenser automatically enters Managers Mode, which contains programmable Menu Codes. This mode allows access to the dispenser totals, pricing information, diagnostic information, and programming.

  • Page 12: Total Switch

    Bennett 4K Series Operators Manual Control Devices Control Devices Total Switch The totals switch is a magnetic reed switch. The switch is located directly behind the volume display on the main display area as shown in Figure A.6. To enter the Totals Mode, follow this procedure: Hold the black Access Magnet as shown in Figure A.5 over the left side of the volume display.

  • Page 13: Door Key Locks

    The Key Locks for the upper door are located on the left side of the door as shown in Figure A.7. The Key Locks for the lower door of the 4000 Series are located on the top of the door.

  • Page 14: Ssp (Simply Secure Payment) Option

    Bennett 4K Series Operators Manual Control Devices Control Devices SSP (Simply Secure Payment) Option Note: The Local Preset option and the SSP option are mutually exclusive. A dispenser may have either option, but cannot have both. The SSP option allows the customer to pay for fuel with a credit card or debit card and receive a receipt.

  • Page 15: How To Operate The Dispenser

    Bennett 4k Series Operators Manual How to Operate the Dispenser How to Operate the Dispenser The explanations given in the menus listed in this section are intended for use by the operator, manager, or service technician. How to Dispense Fuel Note: If the dispenser stops during the delivery of fuel, check the display for an error code.

  • Page 16: How To Read The Electro-Mechanical Totalizer

    Bennett 4k Series Operators Manual How to Operate the Dispenser How to Operate the Dispenser How to Read the Electro-Mechanical Totalizer Note: Because of rounding methods used and the nature of electronic totals versus an analog device such as an electro-mechanical totalizer. Electronic Totalizers totals and electro-mechanical totals will rarely match exactly.

  • Page 17: How To Use The Local Preset Keypad For Dispenser Programming

    Bennett 4k Series Operators Manual How to Operate the Dispenser How to Operate the Dispenser How to Use the Local Preset Keypad for Dispenser Programming Note: All nozzles must be hung up in their boots prior to programming. If any nozzle from either side of the dispenser is lifted, access to Menu Code will be restricted.

  • Page 18: Menu Code 1 - How To Read Electronic Totals

    Bennett 4k Series Operators Manual How to Operate the Dispenser How to Operate the Dispenser Menu Code 1 – How to Read Electronic Totals Menu Code 1 allows the manager to read the electronic non-resettable hose totals that accumulate in the dispenser for money, volume, number of sales, and number of price changes.

  • Page 19: How To Read Electronic Totals With The Magnetic Reed Switch

    Bennett 4k Series Operators Manual How to Operate the Dispenser How to Operate the Dispenser How to Read Electronic Totals with the Magnetic Reed Switch The operator and/or attendant can use this method to read daily or weekly electronic totals without opening the electronic head of the dispenser.

  • Page 20: Menu Code 2- How To Read Electronic Totalizer Totals

    Bennett 4k Series Operators Manual How to Operate the Dispenser How to Operate the Dispenser Menu Code 2- How to Read Electronic Totalizer Totals Menu Code 2 allows the operator and/or manager read the Electronic Totalizer Totals. If the operator or manager did not enter a different value in Menu Code 5, this total should be the same as the dispenser electronic totals.
  • Page 21 Bennett 4k Series Operators Manual How to Operate the Dispenser How to Operate the Dispenser To select the Dispenser Type for Programming using the Local Preset Keypad, follow this procedure: Using the keypad seen in Figure 2.4. Press the hidden button five times to cycle through the dispenser types.
  • Page 22 Bennett 4k Series Operators Manual How to Operate the Dispenser This page was intentionally left blank.

  • Page 23: Programming

    Bennett 4K Series Operators Manual Programming Programming The dispenser has a variety of Menu Codes that are accessed by using the Manager’s Keypad or the Local Preset Keypad. Menu Codes 0, 1, and 2 are accessed by the attendant or the manager to read diagnostic error codes or totals.

  • Page 24: Default Settings

    Bennett 4K Series Operators Manual Programming Programming Default Settings The software program for each new dispenser shipped from the factory is preprogrammed with default settings in some of the Menu Codes. Some menu codes must be changed immediately to make the dispenser operational. The...

  • Page 25: Menu Code 3 - Manager's Access Code Entry

    Bennett 4K Series Operators Manual Programming Programming Menu Code 3 - Manager’s Access Code Entry Note: Manager’s Mode access is canceled when the Manager’s Keypad is unplugged from the dispenser or when the hidden +/- and Enter buttons on the Local Preset keypad are pressed simultaneously until the display returns to the normal sales display.
  • Page 26 If you make a mistake or lose your new passcode, the pump main memory will have to be zeroed to regain access to totals information and programming menus. Please call your Bennett authorized service technician to zero the dispensers main menu and return the passcode to 2218. This is NOT a warranty paid service call.

  • Page 27: Menu Code 4 - How To Program Price Per Volume

    Bennett 4K Series Operators Manual Programming Programming Menu Code 4 - How to Program Price Per Volume Note: Access code (Menu Code 3) must be entered into the pump and the PPV display must indicate dashes before this mode may be entered.

  • Page 28: Menu Code 5 - How To Enter The Electronic Totalizer Values

    Bennett 4K Series Operators Manual Programming Programming Menu Code 5 - How to Enter the Electronic Totalizer Values The dispenser can accumulate and store a value for the volume passing through the mechanical totalizer. A beginning value for the electronic totalizer is required for a starting point (from the mechanical totalizers). Use this menu code to enter a new meter total value.

  • Page 29: Menu Code 6 - How To Read Settings Or Speed Program The Dispenser

    Bennett 4K Series Operators Manual Programming Programming Menu Code 6 – How to Read Settings or Speed Program the Dispenser When all programming for the dispenser is completed, Menu Code 6 is a quick way to review the more common settings.

  • Page 30: Menu Code 7 - How To Enter The Type Of Dispenser

    Bennett 4K Series Operators Manual Programming Programming Menu Code 7 - How to Enter the Type of Dispenser Note: THIS MENU CODE MUST BE PROGRAMMED FOR ALL DISPENSERS. Determine the dispenser’s model number from the serial tag located on side 1 inside of the unit on the deck. Under each section, select the desired check box.
  • Page 31 Bennett 4K Series Operators Manual Programming Programming Press the Enter button to save the new setting. Sides Once Enter has been pressed, the number of sides appear in the main display. The default setting is for 2 sides as shown in Figure 7.2.

  • Page 32: Menu Code 8 - How To Change The Decimal Point Locations

    Bennett 4K Series Operators Manual Programming Programming Menu Code 8 - How to Change the Decimal Point Locations The decimal point in the money display, volume display and the PPV display can be changed. Contact an authorized service technician to change from gallons to liters. The dispenser is shipped from the factory set for the monetary system in the United States.

  • Page 33: Menu Code 9 - How To Set A No Flow Time Out

    Bennett 4K Series Operators Manual Programming Programming Menu Code 9 - How to Set a No Flow Time Out As a security feature, the dispenser can be programmed to turn off if no flow occurs within a specific amount of time.

  • Page 34: Menu Code 10 - How To Set A Slow Flow Amount

    Bennett 4K Series Operators Manual Programming Programming Menu Code 10 - How to Set a Slow Flow Amount This code applies to console prepay sales or optional local preset sales only. In both cases, the flow of fuel is stopped at a pre-selected amount.

  • Page 35: Menu Code 11 - How To Set A Volume Allocation Limit

    Bennett 4K Series Operators Manual Programming Programming Menu Code 11 - How to Set a Volume Allocation Limit The dispenser can be programmed to stop the flow of fuel at a volume you determine. The dispenser is programmed at the factory to stop the flow of fuel at 0999 volume units. This is the maximum volume limit that can be set for gallons.

  • Page 36: Menu Code 12 - How To Program The Submerged Pump Timer Options

    Bennett 4K Series Operators Manual Programming Programming Menu Code 12 - How to Program the Submerged Pump Timer Options The Pre-Charge Time allows the main control valves to be programmed to energize from 1 to 9 seconds after the start of the reset cycle. This allows the leak detector time to determine whether a leak is present. If no leaks are detected it will allow the flow of fuel.

  • Page 37: Menu Code 13 - How To Select Audio Tone Options

    Bennett 4K Series Operators Manual Programming Programming Menu Code 13 – How to Select Audio Tone Options The dispenser can be programmed to emit audio tones when certain buttons are pushed or a pump handle is turned on. The four options available are: 0 - No audio tones.

  • Page 38: Menu Code 14 - How To Select Ppv Display Options

    Bennett 4K Series Operators Manual Programming Programming Menu Code 14 – How to Select PPV Display Options The PPV display can be programmed to operate several ways. This Menu Code programs the operation of the PPV displays. Note: The default setting for all dispensers is Flash set at 1, Dash set at 0, and Flip is set at 0. This setting allows the PPV displays to flash during the selection process and go blank when not selected.

  • Page 39: Menu Code 15 - How To Select The Fleet Option

    Bennett 4K Series Operators Manual Programming Programming Menu Code 15 – How to Select the Fleet Option Note: This Menu Code only applies to dispensers connected to a fleet system interface. When menu code 15 is enabled, it will allow a product price change (Point of Fleet Purchase Discount) after the pump handle has been turned on.

  • Page 40: Menu Code 18 - How To Change The Money Totals Calculation Method

    Bennett 4K Series Operators Manual Programming Programming Menu Code 18 – How to Change the Money Totals Calculation Method Menu Code 18 allows the manager to select the method for calculating money Cross totals. The first method adds the value on the display to the Money Totals and stores the amount.

  • Page 41: Menu Code 21 - How To Set The Communication Type

    Bennett 4K Series Operators Manual Programming Programming Menu Code 21 – How to Set the Communication Type Note: The type of communication is determined by the type of Point of Sale (POS). Menu Code 21 allows the manager to set the dispenser to communicate in...

  • Page 42: Menu Code 22 - How To Set A Dispenser Address

    Adr 0 using the same communications loop (up to four dispensers), a value of 0 to 3 is available. Note: If the dispenser is communicating with Bennett’s 515 Interface Box code then the address MUST be 0. Address Ranges: Figure 22.1 – Dispenser Address Current Loop is 0 through 3.

  • Page 43: Menu Code 23 - How To Setup Push-To-Start

    Bennett 4K Series Operators Manual Programming Programming Menu Code 23 – How to Setup Push-to-Start The Push to Start nozzle boots turn on the dispenser as soon as the nozzle is removed from the nozzle boot (also referred to as Auto-On). If Push-to-Start is active, the user will be prompted to select the desired product by pressing the appropriate product select switch.

  • Page 44: Menu Code 26 - How To Reset Shift Totals

    Bennett 4K Series Operators Manual Programming Programming Menu Code 26 – How to Reset Shift Totals Menu Code 26 allows the manager or operator to read and reset the electronic re-settable shift hose totals that accumulate in the dispenser for money, volume, number of sales, and number of price changes. The manager can reset after each shift, at the end of each day or any other period of time.
  • Page 45 Bennett 4K Series Operators Manual Programming Programming To read the total number of sales and total number of price changes, follow this procedure: Press the +/- button. The main display indicates Product 1 counter totals, as shown in Figure 26.4.

  • Page 46: Menu Code 27 - How To Perform An Electronic Calibration

    Bennett 4K Series Operators Manual Programming Programming Menu Code 27 – How to Perform an Electronic Calibration Menu Code 27 allows the technician to perform an electronic calibration procedure. These procedures include two different incremental calibration procedures and one overwrite calibration procedure. In an incremental calibration procedure is when the new entered value is added to the existing value.
  • Page 47 Bennett 4K Series Operators Manual Programming Programming Once the product is selected, the main volume display will reset. The Side 1 10. 9 main money display will show the current electronic calibration correction constant for the selected meter. The volume display will show the current Product C 0.
  • Page 48 Bennett 4K Series Operators Manual Programming Programming The Direct Percentage Entry Procedure The direct percentage entry procedure provides a way of zeroing or Pc err overwriting the electronic calibration correction constant. This procedure requires no test can. 0. 0 0 To perform the direct percentage entry, follow this procedure: Record the E-Cal value from Menu Code 99.

  • Page 49: Menu Code 28 - How To Set Rounding Or Truncating The Sale Amount

    Bennett 4K Series Operators Manual Programming Programming Menu Code 28 – How to Set Rounding or Truncating the Sale Amount Menu Code 28 allows the manager or operator to set the dispenser for Round rounding or truncating the sale amount. The rounding option is set as the default.

  • Page 50: Menu Code 29 - How To Reset Meter Totals

    Bennett 4K Series Operators Manual Programming Programming Menu Code 29 – How to Reset Meter Totals Menu Code 29 is used to reset the electronic resettable meter totals that accumulate in the dispenser every time a sale is completed. This resetting feature is accessed through Menu Code 29. Refer to the How to Operate section, How to Read Electronic Totals with the Magnetic Reed Switch.

  • Page 51: Menu Code 30 - How To Set The Real Time Clock

    Bennett 4K Series Operators Manual Programming Programming Menu Code 30 – How to Set the Real Time Clock Menu Code 30 allows the manager or operator to set the real time clock on the dispenser. The real time clock keeps track of the current time and date.

  • Page 52: Menu Code 35 - How To View The Md5 Checksum

    Bennett 4K Series Operators Manual Programming Programming Menu Code 35 – How to View the MD5 Checksum Menu Code 35 is used to display the MD5 checksum of the 819 software installed in the dispenser in sets of 4 digits.

  • Page 53: Menu Code 77 - How To Enable Vapor Recovery Pulses By Hose

    Bennett 4K Series Operators Manual Programming Programming Menu Code 77 – How to Enable Vapor Recovery Pulses by Hose The dispenser can be programmed to support a vapor recovery module, when selected pump handles are turned on. Up to four individual handles, depending on model configuration can be independently programmed.

  • Page 54: Menu Code 99 - How To Set Volume Units

    Bennett 4K Series Operators Manual Programming Programming Menu Code 99 – How to Set Volume Units This menu code sets the unit of measurement used in the country where the Gallon dispenser is located. The first option allows the technician to set the dispenser for the following options: 1 –...

  • Page 55: Diagnostics

    Bennett 4K Series Operators Manual Diagnostics Diagnostics How to Use Diagnostics To enter Diagnostics, the Manager’s Keypad must be Diagnostic Code Description connected to the dispenser to place the dispenser 1 – Design Type into the Manager’s Mode. Refer to the How to 2 –...
  • Page 56 Bennett 4K Series Operators Manual Diagnostics Diagnostics 0.2 Software Release Number The software release number is the current level of software installed in the dispenser. The PPV display shows the dispenser is in Diagnostics Level 0.2. After Enter was pressed in the previous level, the next level of Diagnostic Soft Code 0 is displayed.
  • Page 57 Bennett 4K Series Operators Manual Diagnostics Diagnostics Diagnostic’s Code 1 – Display Segment Test The display segment test is used to identify failed segments in the main Press displays or the individual PPV displays. enter To enter the display segment test. Press the 1 button on the keypad and the Enter button.
  • Page 58 Bennett 4K Series Operators Manual Diagnostics Diagnostics Diagnostic’s Code 4– RAM Test The RAM test is used to test the system RAM. The CPU performs a RAM test to error determine if RAM is good or corrupted. Enter diagnostics and press the 4 button on the keypad and the Enter button.
  • Page 59 Bennett 4K Series Operators Manual Diagnostics Diagnostics Diagnostic’s Code 6 – Power Failure and Cold Start Counter The power failure counter code is used to investigate intermittent problems with power. The counters keep track of the number of times a power failure occurs.
  • Page 60 Bennett 4K Series Operators Manual Diagnostics Diagnostics 6.3 Cold Start Counter This code is used to tell the technician how many times a Cold Start has been performed on the dispenser. To enter this test, enter diagnostics and press the 6 button on the keypad and the Enter button.
  • Page 61 Bennett 4K Series Operators Manual Diagnostics Diagnostics 6.6 EEPROM Update Starts This code is used to tell the technician how many times a reset occurred during an EEPROM update on the dispenser. To enter this test, enter diagnostics and press the 6 button on the keypad and the Enter button.
  • Page 62 Bennett 4K Series Operators Manual Diagnostics Diagnostics Diagnostic’s Code 9 – 619IOB Loop Back Information This code is used to detect shorts, opens, and other board failures. It displays the 619IOB diagnostic loop back information. There are 46 output/input loop back pairs and 6 analog input half-scale measurements.

  • Page 63: Error Codes

    To view the error history log refer to Diagnostic Code 2 for more information. Note: Repair the problem that may have caused the error first and then clear the message. If an error message continues to be displayed, please contact Bennett Technical Support at 1-800-423-6638. Error Code...

  • Page 64: Maintenance

    Bennett 4K Series Operators Manual Maintenance Maintenance WARNING: Do not use a high-pressure washer to clean the dispenser. Liquid under pressure can enter the dispenser cabinet and damage electronic components. WARNING: Do not use strong detergents, petroleum solvents, abrasive cleaners or steel wool to clean the dispenser.
  • Page 65 Bennett 4000 Series Operators Manual This page was intentionally left blank.
  • Page 66 Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456 USA 800-235-7618 ~ Outside USA 231-798-1310 sales@bennettpump.com ~ www.bennettpump.com...

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