ISSUE 2.0
Description
After calling a busy extension, a call immediately hunts to the next available member of the Hunt
Group (Department Group). The caller does not have to hang up and place another Intercom call if the
first extension called is unavailable.
Conditions
• If required, use this option to change the Department Step Calling Single Digit Service Code (default
2).
• A function key for Department Step Calling can be assigned (code 36).
• In PRG 20-08-12, enable (1) or disable (0) an extension user ability to use Department Step Calling.
Default Settings
Disabled
System Availability
Terminals
All Terminals
Required Component(s)
None
Related Features
Department Calling
Department Step Calling
Guide to Feature Programming
Program Num-
ber
11-16-01
1 Digit Service Code Setup - Step Call
16-01-03
Department Group Basic Data Setup - Department Routing
When Busy (Auto Step Call)
20-06-01
Class of Service for Extensions
20-09-07
Class of Service Options (Incoming Call Service) - Call
Queuing
Features and Specifications Manual
Program Name
SL1000/SL1100
Station Hunt
Default
4
0
All extension port = Class 1
COS 01~15 = 0
S
1-653