Mitel MiVoice Business Troubleshooting Manual page 95

SYMPTOM
You install a 4 GB voice
mail flash card into an AX
controller that was
previously up and
running without voice
mail installed. After you
install the system
software voice mail port 1
answers, but all other
ports show "Out of
Service".
Table 23: Upgrade Errors
POSSIBLE CAUSE
Proper voice mail partitions not set
up on the new flash card.
CORRECTIVE ACTION
Install the 4 GB voice mail flash card in the
Flash 1 position. Reinstall the system
software to set up the proper voice mail
partitions on the card.
Note: During the upgrade the Flash voice
mailbox messages are lost. The AX
Controller does not back up the voice
mailbox messages prior to the upgrade.
However, mailboxes, greetings, names and
prompts are backed up
Software
87