Mitel MiVoice Business Troubleshooting Manual page 216

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Troubleshooting Guide
Table 65: IP Phone Error Handling Displays(continued)
MESSAGE DESCRIPTION
Internal TFTP errors - contact Mitel Technical Support.
MESSAGE DESCRIPTION
Note: Check the IP Parameters (TFTP address, netmask, gateway address), to make sure that they
are valid, before calling Mitel.
These errors indicate that the Flash was not upgraded. The
phone will pause for 3 seconds and continue.
The ICP instructs the phone to get a new main executable.
Two-line display set:
Single-line display set:
If the phone received a bad packet from the TFTP server,
audit the TFTP server configuration and the network path.
This error indicates that you must review the IP parameters
on the DHCP server or manually entered for the phone.
Internal TFTP errors - contact Mitel Technical Support.
TFTP IP address is missing from the configuration string.
ICP IP address is missing from the configuration string.
208
Table 66: Download and Software Error Displays
PHONE DISPLAY
xx.xx.xx.xx
TFTPerr: Sock create
------------------------
xx.xx.xx.xx
TFTPerr: Sock bind
------------------------
xx.xx.xx.xx
TFTPerr: Packet alloc
PHONE DISPLAY
L2 download err
-------------------------
Boot download err
-------------------------
L2&Boot download err
TFTP MAIN FROM
xx.xx.xx.xx
-------------------------
TFTP MAINLOAD
xx.xx.xx.xx
TFTP Err: <number>
xx.xx.xx.xx
TFTPerr: Packet send
xx.xx.xx.xx
TFTPerr: Sock create
------------------------
xx.xx.xx.xx
TFTPerr: Sock bind
------------------------
xx.xx.xx.xx
TFTPerr: Packet alloc
125:TFTP tag missing OR
43:TFTP tag missing
125:ICP tag missing OR
43:ICP tag missing
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