Mitel MiVoice Business Troubleshooting Manual page 116

Troubleshooting Guide
FEATURE
Connection for IP music
Source has failed
108
Table 29: Troubleshooting Features M to O
SYMPTOM PROBABLE CAUSE
The directory number (DN)
(configured as IP Music
Source) is going out of
service or not answering,
when the MCD re-tries to
connect this particular DN.
The call drops due to a
receiving side or network
error.
CORRECTIVE ACTION
None. The MCD re-attempt to
connect to the IP Music Source
every 1 minute. When the MOH
source is successfully restored, a
log is generated stating
"Connection for IP music source
is restored".
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