Mitel MiVoice Business Troubleshooting Manual page 255

ERROR
NUMBER SEVERITY
5302 INFO
vta\vtutilc.
ERROR
vtx\vtxutil.c
5303 ERROR
5304 INFO
5304 WARNING
5309 ERROR
vtx\vtxutil.c
DESCRIPTION
Total files deleted from [grp/msg/name] = n
code description
-3 This means that the length of the msgnn.vox file
is not long enough.
-4 There is a special code which must be present in
the file in order for the file to be valid. If that code is gone,
there most likely was some sort of file corruption. The
second reason this error code could come out is if enough
bytes could not be read from the file. We try to read the
first 5024 bytes.
-5 TBD
-6 TBD
-7 We were unable to seek to the beginning of the file.
This could also indicate a problem with the file.
-8 This means there was something wrong with the
mailbox file. The rc value in the error message will give
you further details on what was wrong. Below is a list of
the possible values for rc and what they mean:
-1,-2,-3 The msgnn.vox file is somehow corrupt. It is not
known how it could get into this state. This probably
means that the msgnn.vox file is indicating that there are
more than 250 messages.
Copy Error source to destination code=ret
An error occurred while copying file source to
destination.
vtclean: deleted f, age exceeded d days
Every morning at 2:00 A.M., message files are checked to
determine if their age has exceeded the configured limit.
If it has, they are deleted. For each file that is deleted, this
message is issued. The files name is f and the number of
days it was checked against is d.
seekid Seek Error fh=fh ptr=offset origin=origin
An error occurred while performing a seek on a file.
Where seekid indicates who called this function.
x_delete_tmsg: read error, mbox=mailbox
This function will delete the message file that is
referenced in a transaction record of the mailbox MSG
file. Could not read the correct number of bytes from the
mailbox MSG file.
Using Logs
SOLUTION/ACTION
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