Gateways; Peripheral Cabinets - Mitel MiVoice Business Troubleshooting Manual

GATEWAYS

SYMPTOM
CITELlink Gateway issues.
Unable to configure the
AudioCodes Mediant 1000
gateway for SIP Lineside with
the 3300 ICP

PERIPHERAL CABINETS

SYMPTOM
Peripheral Cabinets
ONS sets not ringing on
peripheral node, however set
can be answered and a
two-way conversation carried
out.
Table 11: Gateway Troubleshooting
PROBABLE CAUSE
Refer to Mitel Knowledge Base
article 04-3849-00016 for
possible causes.
Configuration issues
Table 12: Peripheral Cabinet Troubleshooting
PROBABLE CAUSE
Frequency-Switch Keying (FSK)
is not assigned in the Peripheral
Switch Controller/Digital Signal
Process or Assignment form, and
the ONS sets have COS
CLASS/CLIP option enabled.
CORRECTIVE ACTION
Refer to Mitel Knowledge Base article
04-3849-00016 for corrective actions.
Refer to Mitel Knowledge Base article
08-5159-00005 for configuration details.
CORRECTIVE ACTION
1. Assign FSKs, or
2. Turn off ONS CLASS/CLIP in the ONS
Class of Service.
Hardware
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