Technical Support; Before Calling For Service; Accessing Xerox Via The Internet - Xerox DocuPrint N24 System Administrator Manual

Technical Support

Technical
If you are unable to resolve a printing problem using the
instructions in Chapter 6: Troubleshooting, contact the dealer
Support
from which you bought your printer or contact Xerox.
Before Calling for
Before contacting your dealer or Xerox, please have the
following information available:
Service
• Printer Serial No. (located inside the front cover)
• A Configuration Sheet (described on page 3-85)
• Any error code or message displayed on the Control Panel
• A description of the problem
• Type of network (if problem is network related)
Accessing Xerox
The Xerox Web Page can be reached at www.xerox.com and
will contain the latest versions of drivers and documentation.
Via the Internet
Chapter 1: Getting Started 1-37