Table 6.2
Control Panel messages and corrective actions (continued)
Message
M ai lb ox Fa il ur e
Power Off/On
M ai nt en anc e Ki t
R eq ui re d
M an ua l Fee d
< Si ze > <Ty pe >
M CU F ai lur e
Power Off/On
M em or y Fai lu re
Power Off/On
M en u Lo cke d
Description/Corrective Action
The 10-bin Mailbox/Collator has failed. Printing to the 10-bin Mailbox/Collator
cannot continue. You can, however, send output to the standard output bin.
ACTION:
Power OFF and ON the printer. If the problem persists, contact your
dealer or Xerox.
The Fuser, Bias Transfer Roll (BTR) and feedrolls have reached their end of life.
ACTION:
Install a new Maintenance Kit. See Appendix B: Maintaining the
Printer for instructions.
The paper required for the job needs to be loaded in the Manual Tray. The
bottom line contains the paper size (e.g., Letter (8.5x11), A3 (297x420), A4
(210x297) and paper type (e.g., Plain, Preprinted, Letterhead, etc.).
ACTION:
Add the requested paper size and paper type to the manual tray.
The printer control program has been destroyed.
ACTION:
Power OFF and ON the printer. If the problem persists, contact your
dealer or Xerox.
The printer controller memory has failed; printing cannot resume.
ACTION:
Perform a Memory Check by powering OFF the printer, then
powering it ON again. If the problem persists, contact your dealer or
Xerox.
A submenu has been locked and the user is prohibited from making any
changes to the configuration parameters in the sub-menu.
ACTION:
The menu can only be unlocked with a PJL command or SNMP tool
such as CentreWare DP.
Control Panel Messages
Table 6.2 Page 13 of 21
Chapter 6: Troubleshooting
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