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Problem Solving Tables
The machine will not power ON
The machine makes a squealing noise
after it powers OFF
The document will not feed through the
Document Feeder
The touch screen displays a message that
it can't sense the size of the
document.
Page 13-4
If you are experiencing difficulty using the DC440/432/430/426/
425/420, check the suggestions in the following tables for
problem solving advice.
Symptom
Recommendation
Check the power cord installation.
Check to see if the power button is in the
ON position.
Check to see if the AC outlet is receiving
voltage. (Connect another appliance to
the outlet to verify the voltage.)
3 to 5 minutes after powering OFF, the
machine might make a squealing noise.
This is a normal occurrence. Various
components within the machine are still
powering OFF.
Check to see if the Document Feeder is
overloaded. The Document Feeder can
hold a maximum of 50 pages.
Check to see if the document is fully
inserted into the Document Feeder.
Using a lint-free cloth, lightly wipe the
Platen Cushion located on the under
side of the Platen Cover.
Select Original Size on the touch screen
and enter the size.
Xerox Document Centre 440/432/430/426/425/420 User Guide
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