Setting Up The Service Processor Connection: Process Overview; About The Service Processor - HPE 3PAR StoreServ 9000 Customer Self Install Manual

Setting up the service processor connection:
Process overview
For detailed service processor (SP) connection setup instructions, see the HPE 3PAR Service Console
and StoreServ Management Console Quick Setup Guide and HPE 3PAR Service Processor Software
User Guide available at the Hewlett Packard Enterprise Information Library website:
www.hpe.com/info/storage/docs
Procedure
1. Review About the service processor on page 37.
2. Ensure Network and firewall support access on page 38.
3. Based on your service processor, complete one of the following processes:
a. Setting up the physical service processor connection: Process overview on page 40
b. Setting up the virtual service processor connection with VMware ESXi: Process overview on
page 42
c. Setting up the virtual service processor connection with Hyper-V: Process overview on page
44
4. Review Setting up the service processor and storage system software: Process overview on
page 46 and complete the process.

About the service processor

Each storage system requires a service processor (SP), which can be either physical or virtual. Both the
physical SP and the virtual SP provide remote monitoring and report storage system errors, and can
perform diagnostic and maintenance activities involving the storage system. With HPE 3PAR SP 5.x
software, only one standalone HPE 3PAR StoreServ 9000 Storage system can be added to the service
processor.
The preferred service processor setup method is to connect to the service processor using the
preconfigured, nonroutable IP address through a local network using a browser, which starts the HPE
3PAR Guided Setup automatically.
For service events performed by a service technician, the customer must provide the following to the
technician:
• For a physical SP, access to the physical SP for a direct connection to the Service port.
• For a virtual SP, access to their network and the IP address to the virtual SP.
For detailed information about the service processor, see the documents available at the Hewlett Packard
Enterprise Information Library website:
www.hpe.com/info/storage/docs
Service processor types
Physical SP
A physical SP is a dedicated service appliance located within the storage rack providing proximity to the
storage system. For access to the physical SP by an authorized service provider, a direct connection to

Setting up the service processor connection: Process overview

37