Installation Error Codes; Installation Error Code Actions - IBM Storwize V7000 Unified Problem Determination Manual

v For control enclosure IP changes use: svctask chsystemip
v For file module management node changes use: chnwmgt
Refer to the man pages for usage.
The file module initialization may have failed because of a duplicate IP
address:
The control enclosure may have been set up with an IP address which is already in
use by another machine on your network but the initial setup of the file modules
has failed. Refer to Checking that IP addresses are not already in use from the
Information Center, under the Installing topic.

Installation error codes

The system generates an error code that provides a recommended action if the
installation fails.
Guide to using the error code table
1. Always check the entire system for any illuminated error lights first and refer
to the problem systems appropriate maintenance manual. If no lights are
illuminated, continue to step 2.
2. Match the error code noted in the results.txt file to the installation error codes
list in Table 34 on page 52. If there are multiple errors, the first error listed is
the most critical and should be addressed first.
3. Refer to Table 33 to match the code (A-I) to the recommended action. Follow
the suggested action, in order, completing one before trying the next.
4. If the recommended action or actions fail, call the IBM Support Center.
.
Table actions defined
This table serves as a legend for defining the precise action to follow. The action
legend defines the action that is correlated with each action key.
Table 33. Installation error code actions
Action
key Action to be taken
A Power cycle both file modules with the power button. Wait for the file
modules to come up and the flashing blue light on each to come on before
proceeding, then reinsert the USB flash drive into the original file module. The
installation continues from the last good checkpoint.
B Power down both file modules, remove power from the power source (unplug
it), reapply power, power up, wait for the file modules to come up and the
flashing blue light on each to come on before proceeding, then reinsert the
USB flash drive into the original file module. The installation continues from
the last good checkpoint.
C Verify that the cabling between file modules is correct and that the connections
are seated properly. Then reinsert the USB flash drive into the original file
module. The installation will continue from the last good checkpoint.
D Verify that all IP/gateway/subnet address information is correct (InitTool) and
that there are no duplicate IP's on the network. If a change is made, reinsert
the USB flash drive. The installation continues from the last good checkpoint.
E Insert the USB flash drive into the other file module and try again
Chapter 3. Getting started troubleshooting
51