IBM Storwize V7000 Unified Problem Determination Manual page 239

If the node canister becomes active in a system, the superuser password is reset to
that of the system. You can configure the system to disable resetting the superuser
password. If you disable that function, this action fails.
This action calls the satask chserviceip command and the satask resetpassword
command.
Reset service assistant password command:
Use this command when you are unable to logon to the system because you have
forgotten the superuser password, and you wish to reset it.
Attention: Run this command only when instructed by IBM support. Running
this command directly on a Storwize V7000 can affect your I/O operations on the
file modules.
Syntax
►► satask resetpassword
Parameters
None.
Description
This command resets the service assistant password to the default value passw0rd.
If the node canister is active in a system, the superuser password for the system is
reset; otherwise, the superuser password is reset on the node canister.
If the node canister becomes active in a system, the superuser password is reset to
that of the system. You can configure the system to disable resetting the superuser
password. If you disable that function, this action fails.
This command calls the satask resetpassword command.
Snap command:
Use the snap command to collect diagnostic information from the node canister
and to write the output to a USB flash drive.
Attention: Run this command only when instructed by IBM support. Running
this command directly on a Storwize V7000 can affect your I/O operations on the
file modules.
Syntax
►► satask snap
Parameters
-dump
(Optional) Indicates the most recent dump file in the output.
-dump -noimm panel_name
Chapter 5. Control enclosure
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