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Avaya J139 Quick Start Manual
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Avaya J139 Quick Start Manual

Avaya J139 Quick Start Manual

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Quick Reference for Avaya
J139 SIP IP Phone in Avaya
®
Aura
Main menu
The following table lists the Main menu icons used in
Avaya J139 IP Phone:
Icons
Name
Description
Features
To access the
administrated features.
Applications
• To access phone
applications such as
Contacts, Recents,
Calendar, My Presence,
and Activate screen
saver.
• To log out of the phone
extension to protect
your settings or let
another user log in.
Settings
To change your phone
settings, customize
button labels, adjust
brightness, audio
settings, assign speed
dial entries, etc.
Network
To check network
information
settings.
Administration
To access administration
settings.
About
To view the phone
software version.
General phone icons
The following table lists the icons used in Avaya J139
IP Phone:
Icon
Release 4.1.3
Issue 1
January 2024
©
2023-2024, Avaya LLC
All Rights Reserved.
Description
Microphone is muted.
Missed call on your phone. You can
see the Missed Call icon in the
Recents application.
Missed call reason on your phone.
You can see the additional context for
the missed call.
Incoming call indicates you have
answered this call. You can see the
Incoming Call icon in the Recents
application.
Outgoing call indicates you have made
this call. You can see the Outgoing
Call icon in the Recents application.
The Bridged Call icon indicates the
line is used for a call on another
phone.
Incoming call is alerting.
Outgoing call indicates you have made
this call.
Call is active.
Call is on hold.
Call is on hold during conference call
setup.
Conference is active.
Conference is on hold.
Use the Right or Left navigation arrow
to see more pages / screens / options.
Scroll left for more options.
Scroll right for more options.
Table continues...
Icon
Description
Indicates that the phone is not
connected to the Session Manager
and is operating in Failover mode.
Some features might not be available
or work incorrectly.
If the appearance line displays this
icon, it indicates that the phone
has encountered a failure and has
preserved the media session until the
near user hangs up.
This icon can also indicate that the
phone is connected to the call server
but the features are not available.
The Do not disturb feature is on.
The Send All Calls feature is on.
The Call forward feature is on.
Indicates that the call is using a
wideband codec for excellent voice
quality.
Indicates a low network performance
or presence of local network issues
that might result in lower call quality.
Indicates that the SLA Mon
has taken control of the phone.
Indicates that the call is being
recorded for SLA Mon
Indicates that the audio of this call is
secure.
Indicates that the audio alert for
incoming calls is off.
Indicates that you have missed a call.
The number in the icon indicates the
number of missed calls.
Indicates that you have missed a call.
The plus sign (+) in the icon indicates
that the number of missed calls are
more than 9.
Autodialing feature.
Toll call.
™
agent
™
.
Table continues...
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Summary of Contents for Avaya J139

  • Page 1 Description General phone icons Indicates that the phone is not connected to the Session Manager The following table lists the icons used in Avaya J139 and is operating in Failover mode. IP Phone: Some features might not be available Quick Reference for Avaya or work incorrectly.

  • Page 2: Logging Into Your Phone

    With the Single sign-on (SSO) feature, you can log The screen displays the SSO login page of your The phone screen displays the QR code and the into your Avaya J139 IP Phone with corporate login organization. timer. If the timer runs out and the QR code expires, credentials.

  • Page 3: Unlocking Your Phone

    initiate a call, there is no dial tone, and no time out for 6. Press Enter. Unlocking your phone completing the dialed string. Logging out of your phone Unlock the phone using a PIN or a password. Depending 1. Do one of the following: on the configuration, the phone displays the field for You can log out of your primary extension when you log in •...

  • Page 4: Answering A Call

    Duration is not available for a missed call. 5. Enter the extension. your phone and join a meeting hosted on Avaya Spaces. If the summarized call log feature is active, you can also The contact extension can include uppercase and The phone dials into the meeting phone number and view the total number of calls of a caller for the day.
  • Page 5 You can establish an audio session to Avaya want to forward the incoming calls: Spaces using Avaya J100 Series IP Phones and use the Avaya Spaces application on your computer to view the • Press the Dial soft key to use the dialpad and Unparking a call manually enter the number.

  • Page 6: Assigning Speed Dial Entries

    Use this procedure to unpark the call from another phone. You can change the phone display mode to Dark or Light The call transfer is complete. This is also called with the Display Mode feature. The font color is black if unattended transfer.

  • Page 7: Setting The Display Language

    6. Press Save. Setting the display language For more information 1. Press Main Menu. Go to www.avaya.com/support for latest support 2. Scroll to Settings and press Select. information, including the user guide, administrator guide, 3. Scroll to Display and press Select.