NEC Aspire S IntraMail System Manual page 48

Answer Tables
Related Features
Automated Attendant (page 47)
The Answer Table determines how the Automated Attendant answers calls.
Call Routing Mailbox (page 54)
The Call Routing Mailbox provides the dialing instructions (Dial Action Table) and announcements to
Automated Attendant Callers.
Dial Action Table (page 62)
The Dial Action Table defines the dialing options for the Call Routing Mailbox chosen by the Answer
Table, which in turn provides those options to Automated Attendant callers.
Programming
Step 1
Step 2
Step 3
Step 4
38 ◆ Chapter 2: Features
Assign Answer Tables to trunks.
47-10-01: Answer Table Assignment on page 223.
1.1
- Assign an Answer Table (1-8) to each trunk that the Automated Attendant should answer.
✔
By default, all trunks are assigned to Answer Table 1.
Set up the Automated Attendant to answer trunk calls.
22-02-01: Incoming Call Trunk Setup
2.1
- Assign Service Type 4 to each trunk you want to be a DIL. Make a separate entry for each
Night Service mode.
✔
By default, trunks are Service Type 0 (Normal).
22-07-01: DIL Assignment
2.2
- For each trunk you designated above, enter 343. Make a separate entry for each Night Ser-
vice mode.
✔
By default, there are no DIL destinations programmed.
Select the Answer Table you want to customize.
47-11: IntraMail Answer Table Options on page 224.
3.1
- Select the Answer Table you want to customize (1-8).
47-11-04: Next Answer Table on page 225.
3.2
- If 10 Answer Schedules within an Answer Table are not sufficient, enter the number of the
Answer Table to which you want to link the selected table. IntraMail treats the two linked
tables as a single 20 entry Answer Table.
✔
By default, Answer Tables are not linked.
47-11-03: Default Mailbox Category on page 225 and 47-11-03: Default Mailbox Number on
3.3
page 225.
- Set the mailbox the Answer Table will use if no Answer Schedule is in effect.
✔
By default, this option is Call Routing Mailbox 1 for Answer Table 1 and 0 (undefined) for
all other Answer Tables.
Setting up a Type 1 (Day of Week) schedule.
47-12: IntraMail Answer Schedules on page 227.
4.1
- Select the Schedule Entry you want to customize.
47-12-01: Schedule Type on page 227.
4.2
- Enter 1 to make the Schedule Entry a Day of Week Schedule.
✔
By default, Schedule Entry 1 of Answer Table 1 is a Range of Days (Type 2) schedule. All
other Schedule Entries are undefined.
47-12-02: Answering Mailbox Category on page 227 and 47-12-02: Answering Mailbox Num-
4.3
ber on page 228.
- Select the Routing Mailbox (1-16) that will answer calls when this Schedule Entry is
active.
IntraMail for Aspire System Guide