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NEC EliteMail VMP User Manual

Electra elite digital voice mail
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Summary of Contents for NEC EliteMail VMP

  • Page 2: Transfer Options

    G G r r e e e e t t i i n n g g s s E E d d i i t t G G r r o o u u p p s s M M a a i i n n M M e e n n u u Hear Current Greeting Check New Messages Add Members...

  • Page 3: Table Of Contents

    Table of Contents Pages 2 & 3 General Information Pages 4 & 5 Getting Started Pages 6 & 7 Call Forward Settings Calling Your Voice Mailbox Pages 8 & 9 Checking Messages Leaving Messages Pages 10 & 11 Reviewing Messages Pages 12 &...

  • Page 4: General Information

    Welcome to EliteMail VMP digital voice mail. this guide describes the system’s features and details the steps you need to take to make EliteMail VMP a working partner in your day-to- day business. Throughout this guide, you will find numerous tips and shortcuts designed to help you get the most from EliteMail VMP.

  • Page 5: Getting Started

    Getting Started When you call the EliteMail VMP system for the first time, you will be asked to personalize your mailbox. Doing this will open your mailbox and make it ready to use. Entering Your Mailbox Lift handset. Dial EliteMail VMP.
  • Page 6 When you have completed your voice mail session, dial * * * * * * to immediately disconnect the EliteMail VMP system or simply hang up. As an alternative, you will be given the option to return to your mailbox, access Setup Options or exit voice mail and dial an extension, if desired, after accessing various EliteMail VMP operations.

  • Page 7: Call Forward Settings

    Dial the Call Forward Busy/No Answer set code 43. Answer cancel code 44. Dial EliteMail VMP. Replace handset. Replace handset. N N O O T T E E : : A CF B/NA key may be assigned in system programming to set/cancel this feature.
  • Page 8 SWITCH Switch from the standard greeting to the alternate greeting, or from the alternate greeting to the standard greeting. Change your standard greeting. Change your internal greeting. Change your alternate greeting. CODE Change your security code. SPELL Change the spelling of your name for the directory. Turn directory status on or off.
  • Page 9 W W h h i i l l e e l l i i s s t t e e n n i i n n g g t t o o a a n n e e w w m m e e s s s s a a g g e e , , y y o o u u c c a a n n u u s s e e SOFTKEY To Do Toggle between the caller’s name and number.
  • Page 10 Message Delivery Options Dial 1 for YES or 2 for NO to set Message Delivery to your work phone, home phone, mobile/ST or spare phone. Enter and confirm the telephone number. Enter and Confirm the message Delivery Schedule (time and days). Work Phone _________ From _______ To _______ On: U M T W H F S Home Phone _________ From _______ To _______ On: U M T W H F S Mobile...

  • Page 11: Calling Your Voice Mailbox

    Dial EliteMail VMP; wait for answer. N N O O T T E E : : The EliteMail VMP extension number may be assigned to a O O n n e e T T o o u u c c h h key or F F e e a a t t u u r r e e A A c c c c e e s s s s key.

  • Page 12: Checking Messages

    Messages marked “Urgent” are played first. Messages from outside callers are played in the order received. Messages from other EliteMail VMP users are sorted by sender. At the tone you may record a reply, otherwise dial 2. The day and time recorded is announced at the end of each message.
  • Page 13 Changing Your Setup Options Quick Key 7 You may personalize your mailbox to accommodate your current schedule or plans by changing your Setup Options. Dial 1 for YES when asked, “ “ W W o o u u l l d d y y o o u u l l i i k k e e t t o o a a c c c c e e s s s s S S e e t t u u p p O O p p t t i i o o n n s s ? ? ” ” Follow prompts to change the desired Setup Option.

  • Page 14: Call Screening

    “ “ W W o o u u l l d d y y o o u u l l i i k k e e t t o o c c h h a a n n g g e e y y o o u u r r T T r r a a n n s s f f e e r r a a n n d d D D e e l l i i v v e e r r y y O O p p t t i i o o n n s s ? ? ” ” Dial 1 for YES to change your Transfer or Delivery Options.
  • Page 15 When transferring a call to a user who is away from their phone, bust or declines a Voice Announcement, the Quick Transfer to Voice Mail feature simplifies and speeds message taking. You can easily redirect the call to the EliteMail VMP user’s mailbox, where they will hear the personal greeting and be prompted to leave a message.

  • Page 16: Leaving Messages

    Quick Key 5 Send messages to other EliteMail VMP users directly from your mailbox. Dial 1 for YES when asked, “ “ W W o o u u l l d d y y o o u u l l i i k k e e t t o o l l e e a a v v e e a a n n y y m m e e s s s s a a g g e e s s ? ? ” ”...

  • Page 17: Reviewing Messages

    Reviewing Messages Quick Key 6 Messages you’ve already listened to (old messages) can be reviewed for a short while (typically until midnight), be redirected to another mailbox or archived for a longer time. Review Dial 1 for YES when prompted, “ “ Y Y o o u u h h a a v v e e _ _ _ _ _ _ _ _ _ _ m m e e s s s s a a g g e e s s t t o o r r e e v v i i e e w w . . W W o o u u l l d d y y o o u u l l i i k k e e t t o o c c h h e e c c k k t t h h e e m m ? ? ”...

  • Page 18: Live Record

    N N O O T T E E 3 3 : : If a mailbox number has not been entered, and if Automatic Callback is assigned, EliteMail VMP will call you back to ask you if you want to delete the call, address it, add an introduction or send it.

  • Page 19: Live Monitoring

    Live Monitoring Live monitoring allows you to hear a message through the speaker of your phone as the message is being left by an outside caller. Only one call is monitored at a time, and live monitoring is available only when your phone is idle.
  • Page 20 E E l l i i t t e e M M a a i i l l V V M M P P I I n n f f o o Name ____________________________________________________________ Extension Number _________________________________________________ Personal ID _______________________________________________________ To reach EliteMail VMP From Inside, dial _________________________________________________ From Outside, dial ________________________________________________ System Manager ____________________________________________________...
  • Page 21 Issue #5 03/05 6555 N. State Hwy 161 Irving Texas 75039 750178-0...

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