Data Recovery In Case Of Problems With Image Transfer - Dentsply Sirona Orthophos E Ceph Operating Instructions Manual

5 Operation
5.1 Acquiring the X-ray image
84
5.1.3.3

Data recovery in case of problems with image transfer

In case of an unexpected network error, there may be problems with
image transfer from the X-ray components to Sidexis 4.
In this case the system closes the connection after a while and enters
the so-called Rescue state. This means that the image is not lost, but is
kept in the RAM of the X-ray component by a safety mechanism until it
is retrieved by the "Sirona Control Admin Rescue" rescue program. A
further exposure with this X-ray unit is blocked until this moment.
CAUTION
The X-ray component may not be switched off during the Rescue
state.
If the X-ray unit is switched off, the image is lost and the unit will be
ready for operation after the next power on.
5.1.3.3.1 Starting the "Sirona Control Admin Rescue" program
ü Sidexis 4 is installed.
ü The workstation software for the corresponding X-ray component is
installed on the workstation.
1. Start Sidexis 4.
2. Open the Sidexis 4 menu "Global tools" by clicking on the
corresponding icon in the header line of the software.
Ä The "Global tools" menu opens.
3. Click on the button "Sidexis Manager" ⇒ "Devices" in the structure
tree.
Starting the "Sirona Control Admin Rescue" program
Dentsply Sirona
Operating Instructions Orthophos E
67 11 001 D3352
D3352.201.12.01.02 03.2019