7 Returning the N4960A to Keysight
Keysight N4960A Serial BERT 17 and 32 Gb/s User Guide
If the N4960A serial BERT fails system verification and you cannot
correct the problem, return it to Keysight Technologies for repair
following the steps shown below.
1. Record all symptoms.
2. Contact Keysight Technologies at
http://www.Keysight.com/find/assist.
3. Use the original packing material or comparable packing
material to ship the instrument to Keysight Technologies.
Returning the N4960A to Keysight
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