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To ensure that your instrument meets factory specifications, we recommend that it be scheduled back to our factory Service Center at
one-year intervals for recalibration, or as required by other standards or internal procedures. For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization Number (CSA#). This will ensure that when your instrument
arrives, it will be tracked and processed promptly. Please write the CSA# on the outside of the shipping container. If the instrument is
returned for calibration, we need to know if you want a standard calibration, or a calibration traceable to N.I.S.T. (Includes calibration
certificate plus recorded calibration data).
Ship To: Chauvin Arnoux
15 Faraday Drive • Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
Fax:
(603) 742-2346 or (603) 749-6309
E-mail: repair@aemc.com (Or contact your authorized distributor)
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are available.
NOTE: You must obtain a CSA# before returning any instrument.
If you are experiencing any technical problems, or require any assistance with the proper operation or application of your
instrument, please call, fax or e-mail our technical support team:
Chauvin Arnoux
, Inc. d.b.a. AEMC
®
Phone: (800) 343-1391 • (508) 698-2115
Fax:
(508) 698-2118
E-mail: techsupport@aemc.com
The instrument is warranted to the owner for a period of three years from the date of original purchase against defects in
manufacture. This limited warranty is given by AEMC
warranty is void if the instrument has been tampered with, abused, or if the defect is related to service not performed by AEMC
Instruments.
The warranty does not apply in the following cases:
■
Inappropriate use of the equipment or use with incompatible equipment
■
Modifications made to the equipment without the explicit permission of the manufacturer's technical staff
■
Work done on the device by a person not approved by the manufacturer
■
Adaptation to a particular application not anticipated in the definition of the equipment or not indicated in this user's manual
■
Damage caused by shocks, falls, or floods
Full warranty coverage and product registration is available on our website at: www.aemc.com/warranty.html.
Please print the online Warranty Coverage Information for your records.
What AEMC
Instruments will do:
®
If a malfunction occurs within the warranty period, you may return the instrument to us for repair, provided we have your warranty
registration information on file or a proof of purchase. AEMC
REPAIR AND CALIBRATION
, Inc. d.b.a. AEMC
Instruments
®
®
TECHNICAL AND SALES ASSISTANCE
Instruments
®
LIMITED WARRANTY
®
Instruments, not by the distributor from whom it was purchased. This
®
Instruments will, at its option, repair or replace the faulty material.
101
®
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