Repair And Calibration; Limited Warranty; Warranty Repairs - AEMC PowerPad III Quick Start Manual

Repair and Calibration

To ensure that your instrument meets factory specifications, we recommend that it be scheduled back
to our factory Service Center at one-year intervals for recalibration, or as required by other standards
or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization Number (CSA#). This will
ensure that when your instrument arrives, it will be tracked and processed promptly. Please write the
CSA# on the outside of the shipping container. If the instrument is returned for calibration, we need
to know if you want a standard calibration, or a calibration traceable to N.I.S.T. (Includes calibration
certificate plus recorded calibration data).
Ship To: Chauvin Arnoux
15 Faraday Drive • Dover, NH 03820 USA
Phone:
Fax:
E-mail:
NOTE: You must obtain a CSA# before returning any instrument.
Technical and Sales Assistance
If you are experiencing any technical problems, or require any assistance with the proper operation or
application of your instrument, please call, fax or e-mail our technical support team:
Chauvin Arnoux
Phone:
Fax:
E-mail:

Limited warranty

The Model 8336 is warranted to the owner for a period of two years from the date of original purchase
against defects in manufacture. This limited warranty is given by AEMC
distributor from whom it was purchased. This warranty is void if the unit has been tampered with,
abused or if the defect is related to service not performed by AEMC
Full warranty coverage and registration is available on our website:
www.aemc.com/warranty.html.
please print the online warranty Coverage Information for your records.
what AEMC Instruments will do: If a malfunction occurs within the warranty period, you may
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return the instrument to us for repair, provided we have your warranty registration on file or a proof of
purchase. AEMC Instruments will, at its option, repair or replace the faulty material.
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warranty Repairs

what you must do to return an Instrument for warranty Repair:
First, request a Customer Service Authorization Number (CSA#) by phone or e-mail from our Service
Department, then return the instrument along with the signed CSA Form. Please write the CSA# on the
outside of the shipping container. Return the instrument, shipment pre-paid to:
Ship To:
Chauvin Arnoux
15 Faraday Drive • Dover, NH 03820 USA
Phone:
E-mail:
Caution: To protect yourself against in-transit loss, we recommend you insure your returned material.
NOTE: You must obtain a CSA# before returning any instrument.
, Inc. d.b.a. AEMC
®
(800) 945-2362 or (603) 749-6434 (Ext. 360)
(603) 742-2346 or (603) 749-6309
repair@aemc.com
, Inc. d.b.a. AEMC
®
(800) 343-1391 or (508) 698-2115 (Ext. 351)
(508) 698-2118
techsupport@aemc.com
, Inc. d.b.a. AEMC
®
(800) 945-2362 or (603) 749-6434 (Ext. 360)
repair@aemc.com
Instruments
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Instruments
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Instruments
®
Instruments, not by the
®
Instruments.
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