Repair And Calibration; Technical Assistance - AEMC 607 User Manual

6.4 REPAIR AND CALIBRATION

To ensure that your instrument meets factory specifications, we recommend that
the instrument be sent back to our factory Service Center at one-year intervals
for recalibration or as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization
Number (CSA#). Send an email to
you will be provided a CSA Form and other required paperwork along with the
next steps to complete the request. Then return the instrument along with the
signed CSA Form. This will ensure that when your instrument arrives, it will be
tracked and processed promptly. Please write the CSA# on the outside of the
shipping container. If the instrument is returned for calibration, we need to know
if you want a standard calibration or a calibration traceable to N.I.S.T. (includes
calibration certificate plus recorded calibration data).
Ship To: Chauvin Arnoux
15 Faraday Drive • Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360) / (603) 749-6434 (Ext. 360)
Fax:
E-mail:
(Or contact your authorized distributor.)
Contact us for the costs for repair, standard calibration, and calibration traceable
to N.I.S.T.
NOTE: You must obtain a CSA# before returning any instrument.

6.5 TECHNICAL ASSISTANCE

If you are experiencing any technical problems or require any assistance with the
proper operation or application of your instrument, please call, e-mail or fax our
technical support team:
Chauvin Arnoux
Phone: (800) 343-1391 (Ext. 351)
Fax:
E-mail:
68
, Inc. d.b.a. AEMC
®
(603) 742-2346
repair@aemc.com
, Inc. d.b.a. AEMC
®
(603) 742-2346
techsupport@aemc.com
www.aemc.com
repair@aemc.com
Instruments
®
Instruments
®
Clamp-On Meter Model 607 - User Manual
requesting a CSA#,